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Shein is a global online fast-fashion retailer. It utilizes an on-demand business model, providing a vast selection of affordable clothing and accessories. Shein serves customers across numerous countries, primarily targeting younger demographics with its trend-focused offerings.
















Shein has a rating of 2 stars from 4,970 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shein most frequently mention customer service, tracking number and credit card. Shein ranks 1897th among Women's Clothing sites.
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Really all dress of Sheln are awesome. I bought a lot of dress from here and I satisfied to all dress. The quality of the dresses are best and price is also low. In one word, it is best. I strongly recommend anyone for sheln.com. Thanks Sheln
I love the quality of the product it has wonderfull collection, greate customer service at a way better price.In the beginning I was a little unsure but was deeply satisfied with quality, fitting and packaging of the product. Always found genuine DISCOUNTS on this site. I recently ordered a jumpsuite and I get components every time I wear it. HIGHLY RECOMMENDED
So i ordered up this very cute black and white knitted cardigan since christmas is cominv and it's getting colder. Well, i just actually wanted to buy it (lol). Good thing that it was on sale! Ordered up and the next morning i checked it was already shipped. Their customer service was really nice and handled all my queries promptly especially through the tracking of my order. Got my order and it's just perfect for my tops as i imagine it to be. Thanks shein. Will order again soon!
I ordered a shirt today, and after reading all the bad comments, i'm concerned about this website. If i ordered my shirt today, when can i be expecting it to arrive if i got standard shipping?
Or should i cancel my order?
I do not usually write reviews, but after shopping with sheinside I just had to share.
My experience was amazing! From the ordering, to the shipping, and then to the actual moment when I received the item. I am overall very pleased. I found what I wanted and I was able to order with ease. I cannot recommend this website enough!
-Thanks <3
I ordered a sexy black lace dress with a pair of leather boots to match and could not be more satisfied with the high quality of both items. Not only did the items exceed my expectations, but the prices were astoundingly low, shipping was speedy fast, and the ordering process was effortless. I have found my new home for all of my clothing needs- YOU ARE AMAZING Shein.com!
So far I have shopped in this site for about three times and I have noticed that i would order more than 60$ worth of clothing and accessories. The clothing material varies with each clothing they offer, but so far I am very pleased with what I have purchased and will definitely continue to shop at this site. Although I love what this site has to offer, I would say that their customer service is just average, they dont recognize my concern and I have to repeat myself over and over again. I was just hoping they could do better in offering a frustrated customer something more. But other than that I love the plus size clothing that they offer and will continue to shop as long as new styles come in. This site is definitely addicting!
This is such a cute top. I ordered one size up so its nice and loose on me, which I prefer. The fabric is really nice and comfortable too. I ordered the red, and its a beautiful bright red color. The fabric is lightweight and perfect for summer. I like to wear mine with black leggings, black heels, and red lipstick. The back of the shirt is long and covers my butt which is great because I can wear it with leggings comfortably. I like wearing V-neck shirts but a lot of them are very low cut, which I don't like to wear. This one is a small V-neck which is exactly how I like it. I like to dress modestly and this covers me up, but is still very fashionable. I'm glad I was given the opportunity to try this product and to give my thoughts and opinions. Its my new favorite shirt, highly recommended.
I Love to be different and your clothes allow me be unique at very reasonable prices. I buy a lot of dresses, coats, and tops. It's great to be seen and have people ask me where I got what I am wearing.
I recently purchased the Khaki shift dress and love it! It fit well and the quality of the fabric was great. Haven't worn it yet but looking forward to it.
I really impress with their great quality of product. Last week i bought a dress from here and it is the best quality dress. The price is also reasonable. Their customer service also super fast. Overall best
I have ordered from their site on 3 or 4 different occasions. I love the clothes. The quality is a little lacking, but what do you expect when you don't pay much. The dress I ordered came just in time for our rehearsal dinner. However it was a little long, and I tripped on it. But I didn't find anything in a store. So I ordered this one. I love the dress, just have to figure out how to hem it for future occasions.
I have done 4 purchases already and have received all my clothing in good time, good quality clothing, good sizing and receive compliments everywhere I go! Prices are incredible. Free shipping always! I have always recommended this store ever since I found it. Love this website! (Yes I AM A REAL CUSTOMER) :)
I love this website for its unique clothings and for its price. The qualify are somewhat good, some of them shrinks so I recommend hand washing
I love their selection of dresses! I have ordered many dresses and I have loved every one of them.
Personally every item I have received from SheIn has been quality, not to mention the great prices. That's what keeps me coming back. I have been more than pleased with the items I have received. I find the size charts to be very accurate as well as the items pictured. You just can't beat the prices. These same items bought at a high end boutique would be very pricey. Overall I must say I am more than pleased with the items I have received (at least 3-4 orders with 2 or more items on each). I will definitely continue to order from SheIn.
Always happy with clothing, most of the time item looks better in hand than the photo on site. Clothing delivered in reasonable time.
I ordered my wife some black cat slip on shoes because she loves cats. She definitely has liked them up to this point. The price was reasonable at just under 30$ and it didn't take long to ship. My order number was TGH4712 - I would definitely suggest the shoes as my wife loves them.
Have ordered several items and so far am very pleased with price, receiving shipping on time or within 1 day, and fits were fine. I looked up size chart before ordering as the items will vary in the inches etc in sizes. But found the quality and sizing (by chart) were correct. Am waiting for a jacket, due Tues 11/24/15. Order number shown is for the jacket I have not received yet/no complaint.
I have ordered Black White Stand Collar Buttons Plaid Dress for my wife. She just loved the dress I got her.It shipped a day after I placed my order and was here one day later! Also, customer service is outstanding. Will be definitely back.
Answer: They asked me 8 times to change my review! And offered me $15 out of my over $100 that I spent as a refund. "consider it carefully" consider the fact that this company steals brands
Answer: Hi SHEIN takes about 2 to 3 weeks if your from the uk or USA and Ive order a few things from and the clothes are amazing Im from the uk but if youre from any where else it might take longer
Answer: Do not waste your money on this website, they are very disrespectful, and they do not help their customers. It was one of the worst shopping experiences ever.
Answer: It is a hit and miss. Some items are OK but others are made by them recreating clothes from other companies and the fabrics are literally table cloths of worse. It is best to look at the photos of clothing posted by the users themselves and not she inside. I wouldn't purchase anything they add themselves. Also, to let you know how long it takes. I ordered a few items on April 15th via express shipping and they still haven't shipped them. It is JUNE! So I would save your money and shop at other sites even if they're a bit more expensive.
Answer: It's better for you to check the measurements fir each
Answer: I personally have only ever purchased off of their website. I got my clothes in a good period of time and sure some of the clothes didn't fit the way I needed them too but that's the risk you take buying online without trying something on. I found the clothes to be a good quality. I would compare the quality of items I received to be similar to that of like forever 21 or urban planet. No where is going to be perfect and you have to use your discretion when purchasing something. Obviously you're not going to get this intricate beautifully crafted A+++ quality item for like $13, but I would say the quality was better than I had expected given the pricing.
Answer: My order took four to five weeks. The clothes weren't at all how they looked online either.
Answer: Whatever you do, don't order anything from this site. The shipping took 3 weeks, even after I had paid for express shipping. Further, the items are SO CHEAP, and their return policy is so terrible, that I literally threw items out... Don't think anyone at a thrift store would even want them.
Answer: Takes AGES to come and the quality and sizing is very poor.
Answer: Yes, no phone no., bad reviews will get their attention immediately. Worst online shopping experience ever.


Dear customer,
Nice day.
Thank you for your support for SheIn and we are really sorry for leaving you with such a negative impression and making you so worries.
About shipping, you can refer to Shipping Info page to know more. We generally need 3-7 business days for preparing the items which are not included in delivery time. Hope you can kindly understand. We found the estimate time of standard delivery to your country usually takes 6-8 business days. Hope you can kindly understand.
We are really sorry for the late reply. When you have any problem, you can contact our online customer service directly and you can also contact us via tickets. We cherish you and we will never ignore your problems. Hope you can kindly understand and trust us.
After checking your account, we found you have canceled the order. Really sorry for the worries. And your refund was finished on Nov 27th. Your money will be back to your account in 10-20 business days. Hope you can kindly understand and trust us.
Really sorry for all the problems. Could you kindly give us one more chance to get better?
If you need further assistance, please feel free to contact us via [email protected].
Thank you for your support.
Best wishes.