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Shein is a global online fast-fashion retailer. It utilizes an on-demand business model, providing a vast selection of affordable clothing and accessories. Shein serves customers across numerous countries, primarily targeting younger demographics with its trend-focused offerings.
















Shein has a rating of 2 stars from 4,970 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shein most frequently mention customer service, tracking number and credit card. Shein ranks 1898th among Women's Clothing sites.
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I ordered around 3-4 times. Always receive my order, even if the shipping time take ages! Must be patient. The quality is not that bad for the price.
But never had any problem.
Good site even if the quality is sometimes poor. I have always received all my orders even if delivery can be very fast as long.
And small flat for items that are only in one size.
And for some products, the pictures do not really show what they are, this is not always the right color etc. but I like Shein!
J'ai passé déjà plusieurs commande chez Shein (environ 5) d'une moyenne de 100 à chaque fois
Le articles sont souvent comme présentés, et de bon rapport qualité prix
Attention toutefois aux délais de livraison d'environ 3 semaines à un mois
C'est un site très diversifié, les commandes sont faciles à passer, et pas chères. En revanche, la livraison peut être très longue. Juste un reproche sur les tailles en général, elles sont petites et ne correspondent pas vraiment aux mensurations européennes
The website is my go-to when I want to buy inexpensive clothes.
The delivery time is about 10 days and so far I haven't had any bad surprises. In fact, some of the clothes I've bought have become my favorites and I've received countless compliments on them!
I really love it, and after family and friends saw what i got and asked where, they all started buying from Shein, unlike other sites we've tried, Shein as i described is real, you get what you ask for, all the details, a few exceptions may occur but still way better than a majority of other online stores. I'd like to thank them for always replying and suggesting solutions if/when there is any doubt.
SheIn has a wide range of clothing with the prices significant lower than at the similar shops. The main problem is the size. Sometimes it's the same as in description, but it happens often, that the size is absolutely wrong. This is the core problem, why I'm not ordering a lot from them.
Ordered a simple striped top after reading the helpful reviews that were left for it. It actually arrived pretty quickly (just over a week) which is impressive considering the distance (China to UK). Overall I'm really pleased with the product and service. The clothes are cheap and so you get what you pay for but they're still cute and look lovely on! It's great for anyone on a budget!
The shipping to Portugal usually takes a month, however for some of my orders it took less time. This site provides unusual and beautiful designs for an incredible price. You just have to choose carefully, if the product is amazing and the price is really cheap, maybe the fabric is not as good as you think. Yes most of the products are made with polyester, but are you expecting 100% cotton or organza for a 6 euros blouse? However they are honest so, if you read carefully the details of the product you will find the material that your product will have, and yes, some of the products are made from more expensive fabrics (also indicated in the product details). The quality of the designs are really good and so far all of the cloths that I ordered were perfectly cut and stitched. The worst experience from this site was a blouse that came with a color different from the picture, nothing like other comments that I see here. Overall as been an amazing experience
Alway i liked quality but last time everything was bad and you are lose the quality of material
Ho acquistato diverse volte dall'Italia. La scelta di prodotti è molto vasta, per tutti i gusti e tutte le tasche. Rapporto qualità/prezzo giusto per l'articolo che viene venduto. Lo consiglio a tutti coloro che amano cambiare e avere tanti vestiti nell'armadio.
I don't know what the negativity is about. Ive had great service, Great items and no props with delivery in fact no props at all. They are cheap prices and not bad quality for what you pay. If you expect designer quality you need to pay designer prices. Id go as far to say is I love SheIn and will be placing an order soon. Ive had so much trouble with other on line China sites but these have been great so far.
All in all my experience with SheIn has been fruitful. They offer a wide variety of exquisite clothes at a feasible rates that are undeniably attractive. Their clothes are good in quality and super cute!
While buying on Sheinside you have to be careful while choosing clothes, I usually go by most popular or style gallery to see what is new and what is worth buying. Because be honest they have amaaaziiing dresses. When buying look for measure table and check your measurements, read reviews and check real pictures under it. And be sure that you upload your own rewiev after receiving goods. I never had bad experience while buyin on Shein, and loved every item I've got and there is quite a lot of them :)
SheIn first popped up on my Pinterest, and I have been buying all the cute clothes from them ever since! They have so much stuff that's my style, and it's always really good prices. AND free shipping!! Total win.
So far I am satisfied with the goods and services of SheIn. But, the only issue was I sometime ordered the goods I though it can fit me no way to return or change them as of I bought it at the retail shops.
My mum and I love this site, we always have the idea to end up receiving the wrong item, for it to be lost somewhere or just be the wrong size and hey! All of the items we have ordered in the last years were just perfect, the quality is really okay, we are happy with what we get sent to. The shipping varies obviously but it will always end up in your mail box sooner or later, SheIn is pretty great, I always go and peak everyday in what's new hehe!
Answer: They asked me 8 times to change my review! And offered me $15 out of my over $100 that I spent as a refund. "consider it carefully" consider the fact that this company steals brands
Answer: Hi SHEIN takes about 2 to 3 weeks if your from the uk or USA and Ive order a few things from and the clothes are amazing Im from the uk but if youre from any where else it might take longer
Answer: Do not waste your money on this website, they are very disrespectful, and they do not help their customers. It was one of the worst shopping experiences ever.
Answer: It is a hit and miss. Some items are OK but others are made by them recreating clothes from other companies and the fabrics are literally table cloths of worse. It is best to look at the photos of clothing posted by the users themselves and not she inside. I wouldn't purchase anything they add themselves. Also, to let you know how long it takes. I ordered a few items on April 15th via express shipping and they still haven't shipped them. It is JUNE! So I would save your money and shop at other sites even if they're a bit more expensive.
Answer: It's better for you to check the measurements fir each
Answer: I personally have only ever purchased off of their website. I got my clothes in a good period of time and sure some of the clothes didn't fit the way I needed them too but that's the risk you take buying online without trying something on. I found the clothes to be a good quality. I would compare the quality of items I received to be similar to that of like forever 21 or urban planet. No where is going to be perfect and you have to use your discretion when purchasing something. Obviously you're not going to get this intricate beautifully crafted A+++ quality item for like $13, but I would say the quality was better than I had expected given the pricing.
Answer: My order took four to five weeks. The clothes weren't at all how they looked online either.
Answer: Whatever you do, don't order anything from this site. The shipping took 3 weeks, even after I had paid for express shipping. Further, the items are SO CHEAP, and their return policy is so terrible, that I literally threw items out... Don't think anyone at a thrift store would even want them.
Answer: Takes AGES to come and the quality and sizing is very poor.
Answer: Yes, no phone no., bad reviews will get their attention immediately. Worst online shopping experience ever.

