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Shein is a global online fast-fashion retailer. It utilizes an on-demand business model, providing a vast selection of affordable clothing and accessories. Shein serves customers across numerous countries, primarily targeting younger demographics with its trend-focused offerings.
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Shein Reviews Summary
Shein has a rating of 2 stars from 4,970 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shein most frequently mention customer service, tracking number and credit card. Shein ranks 1899th among Women's Clothing sites.
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Love shein! Such a good price, especially as a student that doesn't have a lot of money. Its a great place to buy "trendy" items without breaking the bank! Just be careful, sometimes its not the best quality or the items run a little small due to the asian sizing being smaller! Though I still do recommend this site and the costumer service is great!
Excelente experiencia con SheIn, la ropa es de muy buena calidad y es igual a como se ve en el sitio web, tienen muy buenos acabados y telas, hermosos diseños y muy eficiente la entrega! Volvería a comprar! Muy recomendado!
I had an excellent experience with SheIn, the clothes have very good quality and looks in real life the same as they show on the website, they have very good finishes and fabrics, beautiful designs and very efficient delivery! I would buy again! Highly recommended!
Excellent attention and the perfect garments.
All orders were quick and arrived in perfect condition.
I love :)
For a long time I order from a SHEIN website I can say great quality, good customer service, excellent evaluation and even fast shipping. The price is good compared to quality. The last order was on 2018/2/18
We in the Middle East are considered the number one shopping website, where there are Arab clothes and large sizes
I advise you to try it
It is a very good online store, I receive excellent attention and items are really good quality and very good prices!
I really like the quality of your products and the price is just wow! I will certainly order again and advise every one to trust shein. Products are great and people responding to email are so nice.
I am waiting for my order since more than a month... it is lost somewhere and from the helpdesk they cannot help at all!
First and last time i use this website for my shopping
I originally gave Shein a bad review. They charged me for items that were not in stock, their customer service department did not respond in a timely manner to my questions/concerns and then they shipped items to me after I had requested that they cancel my order. After several complaints, they did end up rectifying my situation and gave me a full refund. Their customer service did work hard to make good on a bad situation which I appreciate.
Me encantan los productos que tienen y sobre todo sus precios. Además, la variedad que tienen está genial. Recomiendo 100% esta tienda!
I made two returns in the first week of January. Order #'s ABK******* and # ABK*******. I was told I would receive the refunds in January this is March 25th. No refund and no response.
Dear Dorthy,
Our team has send you an email from [email protected] regarding the refund we have processed on 01/23/18. Kindly respond at your earliest convenience. We hope to hear from you soon!
Todo lo recibido me gusta, la moda está actualizada y el tema del tallaje está mejorando bastante...
Es la web mejor diseñada, con las mejores tendencias y la relación calidad/precio es insuperable.
Los envíos son bastante rápidos. Y nunca me he equivocado en el tamaño!
I think it is a store with reasonable prices, and nice clothes for any style, in addition to the very efficient and friendly customer service.
I do recommend this site. I ordered here more than 20 times and I had great experiences.
I order 1 size more than mine because their sizes are smaller than here, but it's all.
I ordered only 1 item in order to try this site, I was surprised with the quality of the item! It was very good and the size was perfect! I received my item after 1 week.
PS: For the size you should see the comments of the people about the size on each item.
I love Shein for its quality / price and its originality, there are always more original clothes than in the physical stores and I love that! If you want advice from a regular buyer, you have to look at the opinions of all the garments and the images uploaded by the buyers, because usually they are as they are shown, but there are times that they vary a bit from the sample image and you are not interested anymore... so look at the opinions and always think!
I placed a big order with SHEIN and it was a mistake. A dress I actually liked fell apart while I was wearing it at an event. The clips I ordered came all broken and unwearable. The quality is very low and there is no way of refunding you for problems that were the fault of the company. AVOID THEM. I want a refund. Order # GSUNUF25A0001FL
Sorry for the late response, hope your problem was solved already. For further issues, you may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!
Es una pasada poder comprar en esta web, la ropa tiene la mejor calidad que existe en todo internet, el envío es rápido y todas las prendas son hermosas. Estoy encantada tanto con la distribución de la web como del servicio de contacto, todo es genial. Sin duda, nunca dejaré de comprar, es una página increíble y sus prendas también.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for the late response, hope your problem was solved already. For further issues, you may contact Customer Service in SHEIN app, or simply click https://www.shein.com/robot?page=navigationBar. We'd be happy to assist you! Thank you and have a nice day!