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From the business
Shein is a global online fast-fashion retailer. It utilizes an on-demand business model, providing a vast selection of affordable clothing and accessories. Shein serves customers across numerous countries, primarily targeting younger demographics with its trend-focused offerings.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Shein Reviews Summary
Shein has a rating of 2 stars from 4,970 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shein most frequently mention customer service, tracking number and credit card. Shein ranks 1897th among Women's Clothing sites.
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Highly recommend came to the pop up store after seeing the quality. I ve heard that you can do free returns in case the sizing doesnt work out. The pop uup store was a cool environment
Went to their pop-up shop at the Americana mall in Glendale. Wide selection, low prices. Cheap, fast fashion I suppose!
Beautiful store, need friendlier ppl to work here. I love the clothes and price point. The lighting and the decor is super cute. And ambiance.
There's a lot of left over looking pieces I drove an hour away and it's nothing compared to the site. The employees are super nice though
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service via: https://sourl.cn/AVmS3g. Please enter【Contact Agent】and submit a ticket to us. We'll offer a proper solution for you asap. Thank you and have a nice day! ❤️
I've always loved their clothes and everyone was so nice! Excited to see them in LA. The store was filled with people and it was still clean and ready to go!
10/10 I would recommend this store to shop at because it has the trendiest clothes at the moment. I wish the store could stay here forever but hopefully there is going to be more pop up shops
Loved the atmoshphere and the aesthetic of the pop up! I cannot believe shein actually opened up a pop up! I def reccomend coming with friends
I really like the clothes at shein. They fit true to size and returns are simple and quick. I like the interface of the website and the app. They also have a lot of discount deals.
Shein has really cute affordable clothes. People in the fitting room were really friendly however the Cashier did not greet me or say thank you.
I love the merchandise they carry. They are cute and affordable! And the app is easy to navigate and use. Returns are also easy and amazing deals all the time!
Shein has great clothes at a unbeatable price. I bought a bunch of clothes at the pop up shop in LA.
Very cute affordable clothes. I loved the style and the way it fits on my body! I would definitely shop here again. I love pop up shops
Love shein but order take to long to deliver to aus and items unavailable after payment. I prefer this pop up.
Shein is a scam. I shop online for the two First time they send me okay stuff for the price then went I go shopping again I done over £200 off items supposed to be 19 items Shein send me one Item Worth £11,49 and it never send me the rest and never give me my money back. Then when you complain to tell you they send you stuff go check on your neighbours but is send one single item the rest of the eating items did not send and Shein NOT give money back you cannot do nothing And the the review was done by themselves. Stay away from it!
As the other reviewer has said I wish there were a negative rating I could use for Shein. They are scams! What you see online and what you get are two different things. The cheapest quality ever. And the free return is even a bigger lie! You literally cannot return anything which is not mentioned when you are shopping and they are robbing you of your money. They are based in China and I am sure all the review they also have online is a lie. I bet they have paid a few pennies per person and to post those good reviews. Stay away from shein!
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service via: https://sourl.cn/AVmS3g. Please enter【Contact Agent】and submit a ticket to us. We'll offer a proper solution for you asap. Thank you and have a nice day! ❤️
I would definitely recommend this website to all my friends! Such affordable and fashionable items. A majority of my closet is Shein items
I've always loved shopping at shein! I wish there were stores or more pop ups in la! I don't mind online too cause shipping was always quick and efficient. Prices are affordable and everything is so cute!
Shein is such an amazing store, I ordered a dress for a banquet and it was perfect and fast delivery.
Everything about this store is so cute. It's the best! Everything is affordable and super trendy. Shein is always my go to shop for absolutely everything!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service via: https://sourl.cn/AVmS3g. Please enter【Contact Agent】and submit a ticket to us. We'll offer a proper solution for you asap. Thank you and have a nice day! ❤️