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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,792
value
44
quality
3,444
This company responds to reviews on average within 1 day

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36,968 reviews

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Louisiana
1 review
0 helpful votes
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Spectacular Customer service
January 12, 2026
Updated review

I ordered an item that was too small instead of making me have to go through the hassle of sending the item back they just replaced it with the right size..

Date of experience: January 2, 2026

Shapellx always gets it right.
November 14, 2025
Previous review

I've been using shapellx for years. Once I try a product that works I will continue to utilize that product. I have shapeware from this company from years ago that still fits and still works. Shapellx is what I need to have me snatched and lifted without surgery.

Date of experience: November 4, 2025
Maine
1 review
0 helpful votes
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It was easy to shop on the site. Being a 34 H makes it extremely difficult to find supportive bras. And this bra really does provide so much support with some back relief. However, the back of the bra with all the hooks pokes through the fabric into my skin making it painful to wear. I have tried adjusting it multiple different ways and the looser I go the less support is provided and it still pokes into my back.

Its definitely a challenge with all the hooks to hook and unhook as well.

Date of experience: January 2, 2026
Alabama
1 review
0 helpful votes
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Not Bust Friendly
January 12, 2026

Ordered my usual size, but anything requiring bust support ran very small and wasn't true to size. Customer service was excellent and replacements shipped quickly, but even after multiple tries—including a bra in my correct size—the cups were still too small with noticeable spillage.

Customer service & shipping: 10/10
Sizing for larger busts: 0/10

Date of experience: January 2, 2026
Virginia
1 review
0 helpful votes
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Simply The Best
January 12, 2026
Updated review

I've told anyone who will listen that Shapellx is hands down the best shapewear out there. I've also become a huge fan of their bras. Yes, they may cost a little more than other brands, but trust me, it is absolutely worth the investment.

Shapellx truly delivers where it matters. It snatches you in all the right places while still allowing you to breathe comfortably. You feel supported, secure, and confident without feeling restricted. Quality, comfort, and confidence all in one, Shapellx really does get it right.

Date of experience: December 26, 2025

Shapellx is the best shapewear I have ever purchased.
December 28, 2025
Previous review

My experience since my first purchase has been excellent. Customer service is phenomenal as well.

Date of experience: December 18, 2025
West Virginia
1 review
0 helpful votes
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3.5 out of 5
January 12, 2026

I like the look of the shapewear. If you're looking for a tighter fit, you should go one size down. I didn't like the arm straps they dig under your arm put, and the zipper slides down at the top. It is very comfortable and you can't wear it all day. I'm my measurement are 37,29waist, 38 hips. I gotta say a small.

Date of experience: January 2, 2026
North Carolina
1 review
0 helpful votes
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This bra is absolutely amazing! It keeps the girls lifted, so comfortable, with great support for those with back fat! Love! Love! Love! This bra. I have all 3 colors. I wish yall made them in more colors

Date of experience: January 1, 2026
Texas
1 review
0 helpful votes
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This product helps you with your med section while you exercise to but suck your stomach in so you clothes look better you feel better

Date of experience: January 1, 2026
Illinois
1 review
0 helpful votes
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Very flattering!
January 12, 2026
Updated review

I ordered my piece to help flatten my stomach for a gown I wore for New Years Eve. It was perfect. Fits like a glove, no scrunching or rolling down, stayed in place all night. I am definitely happy with the product!

Date of experience: December 31, 2025

Quick and easy
December 28, 2025
Previous review

Quick and easy

Date of experience: December 17, 2025
Georgia
1 review
0 helpful votes
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Take My Money!
January 12, 2026

This shapewear is just as described! Strong, durable, and breathable. I should've gotten a size smaller, but I love the hourglass shape and the flexibility it offers. This is the third piece of shapewear I have purchased, and they all live up to the name. Thanks, Shapellx!

Date of experience: January 1, 2026
California
1 review
0 helpful votes
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Easy to order. I'm 4'11" and 145lbs. Size XL/2X fit me perfect and was snug. It was cute but comfy and I paired it with some low kitten heels! So cute! Wish I could post the picture!

Date of experience: December 18, 2025
North Carolina
1 review
0 helpful votes
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I love this shape where I like how it feels against my skin and how it makes me feel better about myself very quality material.

Date of experience: January 1, 2026
Georgia
1 review
0 helpful votes
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Shapellx and Secure
January 12, 2026
Updated review

Selection, ease of purchase, and sale made this purchase a success. I purchased 2 body shapellx plus a panty and the fit comfortably while snatching me in all the right areas!

Date of experience: December 29, 2025

Description sizing chart and color selections were...
December 30, 2025
Previous review

Description sizing chart and color selections were better than I expected.

Date of experience: December 20, 2025
Virginia
1 review
0 helpful votes
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Good Shapewear
January 11, 2026

I gave it 4 stars instead of 5 because it was extremely difficult to get on, then when I did get it on, there was a run on the sheer. Overall it was a good purchase.

Date of experience: January 1, 2026
California
1 review
0 helpful votes
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Amazing!
January 11, 2026

I rarely comment on website usability, but this one truly stands out. It's not only very user-friendly, but the frequent updates about your order are especially helpful for someone like me who needs to track purchases from work.

Date of experience: January 1, 2026
Jamaica
1 review
0 helpful votes
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Love shapellx
January 11, 2026

I loved the experience
Shopping with Shapellx. The website is easy to understand and maneuver. I love the different payment options. The quality is amazing and the sales and discounts make the items affordable

Date of experience: January 1, 2026
Texas
1 review
0 helpful votes
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I bought two shape ware bras. Previously. The sports bra fix but had less support. The other bra I love the fix and front closer and the clip straps.

Date of experience: January 1, 2026
Georgia
1 review
0 helpful votes
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Met my expectations
January 11, 2026

Products that I order always meet my expectations. Use the size guide to get your correct fit and you are good. Excellent products.

Date of experience: January 1, 2026
Texas
1 review
0 helpful votes
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So Far So Good
January 11, 2026
Updated review

I purchased one of the high waist butt lifting shorts and I love it! I've been extremely and increasingly disappointed in my previous underwear company as their quality and customer service has been on a steady decline and I can say if these bras live up to the hype, Shapellx will have a new lifetime customer.

Date of experience: January 1, 2026

As Advertised
January 5, 2026
Previous review

I have purchased other shape wear online and was underwhelmed, but Shapellx really delivered! I love my purchase and will be getting more soon.

Date of experience: December 26, 2025
Ohio
1 review
0 helpful votes
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Not what I expected
January 11, 2026
Updated review

I bought the new one piece shapewear that has stockings, and it wasn't what I expected. It doesn't flatten my apron belly as I hoped it would. So I'm trying another item. I'm hoping this one does me better.

Date of experience: January 1, 2026

Easy
December 24, 2025
Previous review

Easy. I hope it's real.

Date of experience: December 14, 2025
Georgia
1 review
0 helpful votes
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The bras Shapellx always advertises are legit, they really do smooth your back, lift your girls, keep 'em up, and they're super comfy.

Date of experience: January 1, 2026