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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The bra and faja fit well and provide good support. I thought my order would arrive sooner however it is holiday season so delays are bound to happen.
When I purchased two items, I thought I was to receive one free.
If I am to receive a free one, I would like the one that goes to the thigh
And not down the leg.
I saw where I purchased 2 shapelix today and suppose to get one free
I didn't see the free one.
It's always easy to order. I (a man) always order for my wife. She never knows what I order for her. She looks amazing in your products. I stare in awe at her while she gets dressed.
I purchased a couple of new bras for full figured women. Their very comfortable and beautiful.
The order process was easy. Since this was my third order with Shapellx I am more comfortable with ordering the correct sizes. All of my items came true to size. There was only one item out of four I am returning but that is due to my style preference.
I received my order. The black shaper that I received has a defect in it. Please let me know what can be done to receive a replacement. The defeat is in the thigh area of the stitching which can cause raveling over a short period of time. Please respond back with a comment on what will be done. Thank you
I will let you once I have received the product
I went to the store to exchange my items and the lady made a mistake and ordered me the wrong color.
I love this shapewear! I was skeptical at first, not thinking that it would actually pull me in, especially my tummy area, but I was wrong. It is extremely comfortable and feels more like second skin than actual shapewear. I will definitely be purchasing more!
The order was received quicker than expected. The items really are outstanding and worth purchasing. All the videos I've seen online are true and helps to improve a smooth fit in any garment. Just improves the over all look.
I ordered three items in the past the end of 2024 and was satisfied but I feel that the bands or items that some influencers receive are better quality but I'm hoping to be setting this time…
I gave this company multiple trials. Each time thinking I bought the wrong size or the wrong tummy cincher and was not happy with the results. My 9.99 waist control underwear from Amazon did a better job unfortunately. Wish you can use actually models with a tummy to market your products instead of deceiving people with models with flat tummy who have no business wearing these products.
This is my second order and the full body shaper had me snatched to the God's. Super comfortable and never rolled down. I will definitely order again. All their shape wear lives up to its word. Must buy from this company.
I ordered my sizes based off size chart.
The body suit was too large and had to be reordered in smaller size.
The strapless bra was too small in cup size. Had to order in a larger cup size.
It was good. Had to return an item and it was a little difficult requesting it at first but the CS rep via email was quick to respond and resolved the issue
The quality of the items are great and the feel of the fabric is soft and smooth. You can wear underneath any fabric without it being noticed.
Order placement and items were simple and good quality. Unfortunately the shipping is some bobo company that had a delivery person toss my bags at my door and walk away. Annoying, but products are nice.
I buy from you guys all the time and will continue to do so... my products are great quality and I get things in a decent delivery time.
Products are amazing and customer service is great.
The pieces I got left squeezing on my thighs and rolled down but they sent a gift card that exceeded what was spent I ordered a bigger size and got something for my daughter to try so fingers crossed thank you for another chance to get something that looks as amazing as the ads
The majn item I ordered rolls down and squeezes my thighs you can see it squeezing my thigh while I'm wearing it the main reason I got it was because it said it didn't do that and it does
The ordering experience was super quick and easy, they shipped right away and showed up on time and the quality is fantastic! Perfect fit and so comfortable! Thank you!
I love all of the items that I purchased. However I could not fit my waist trainer. I purchased 2 bodysuits they look okay on but were extremely hard to get on. The quality of these items are very good.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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