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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,796
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,198 reviews

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Ohio
1 review
0 helpful votes
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Sizes
February 7, 2026

I ordered a 2X, my average size that I wear is XL. Are the items cut small? This item was so small I was not able to pull it up my leg. I'm really concerned about your sizes. I actually had to buy another one in a size 4X. I'm not even sure how it will fit once it arrives.

Date of experience: January 28, 2026
District of Columbia
1 review
0 helpful votes
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Always a fan
February 7, 2026

These bodysuits fit consistently and are always of great quality. They are resilient and last through endless washes (I always use a delicates bag). The compression is as described (firm) and doesn't loose elasticity which I appreciate. I've been shopping here for years.

Date of experience: January 27, 2026
California
1 review
0 helpful votes
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Good Fit But…
February 7, 2026
Updated review

The video for the shapeware stated it would help with people who have a fupa. I thought it would cover it all but the way the shape ware is made (X) it does not cover all of the belly. I have beeb on a quest to find the shape ware that covers the lower abdomen. I had one years ago that had a scuba like material in the abdomen area.

Date of experience: January 27, 2026

Love the shapeware
January 21, 2026
Previous review

The description are good. The only thing I can think of is that it would be better if there was more color choices

Date of experience: January 11, 2026
Michigan
1 review
0 helpful votes
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Amazing swimsuit
February 7, 2026
Updated review

The swimsuit is absolutely beautiful putting it on made me feel sexy but also hid my problem area. I will definitely purchase again

Date of experience: January 27, 2026

It was great
January 25, 2026
Previous review

It was great

Date of experience: January 15, 2026
Mississippi
1 review
0 helpful votes
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I've ordered several items and I'm very well pleased with the quality, how they smooth our those areas we don't want to be noticeable under our clothes, they have quick shipping and I love every item that I have purchased thus far.

Date of experience: January 27, 2026
Wisconsin
1 review
0 helpful votes
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Didn't get order
February 7, 2026

I did not receive my order. I made numerous phone calls and sent emails, I was told I would get the shaper I ordered, however that was 3 years ago... I'm attempting one more time ordering with you.

Date of experience: January 27, 2026
Texas
1 review
0 helpful votes
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Easy & Smooth Purchase
February 6, 2026
Updated review

Navigating the website is so easy! Im able to find what I am looking for most of the time when I come to shop! I enjoy the sales that they offer and it's rare that they are out of my size. What you see on these videos from tik tok, IG, etc., is accurate and I recommend everyone to try Shapellx merchandise out.

Date of experience: January 15, 2026

Love the products!
January 25, 2026
Previous review

Easy peasy, I just love the different designs.

Date of experience: January 14, 2026
Virginia
1 review
0 helpful votes
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Disappointed
February 6, 2026

I ordered when you could buy 2 things and get one free. I wrote them they never sent me my free item. I have ordered too much for them to do this to me.

Date of experience: January 27, 2026
Mississippi
1 review
0 helpful votes
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The item was too hard to pull on
February 6, 2026

I purchased the product. I wear a size 1X and bought a 2X, but I could not pull it above my hips. Received the product on 1-16-26. I sent a request for a return on 1-21 and have not heard back yet. They indicated they would get back to be within 24-48 hrs. Today is the 27th

Date of experience: January 27, 2026
New Jersey
1 review
0 helpful votes
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Loving My Shape wear no need for surgery
February 6, 2026
Updated review

I can stay i have had several types of shape wear but, the ones that I ordered are amazing. They are comfortable, pull in my stomach and no more back fat. I definitely would try their products. I have told my friends about this website. Thank me later

Date of experience: January 27, 2026

I have been looking for shape wear for a while now
January 25, 2026
Previous review

I have been looking for shape wear for a while now. I hope this product will feel my needs. The ordering process was easy and the discount was amazing thank you

Date of experience: January 15, 2026
Colorado
1 review
0 helpful votes
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Neat products but didn't fit.
February 6, 2026
Updated review

Ordered according to size chart recommended. Bras were too big and my old saggies just kept sagging. The bodysuit was too small and I couldn't get past my knees. Bummer. I requested a refund, have not heard back on how to return them items and receive a refund.

Date of experience: January 23, 2026

Google helped me find you for a full body suit
January 25, 2026
Previous review

Google helped me find you for a full body suit. I would have preferred a full body undergarment that did not enhance the butt, though. Hope it works for me.

Date of experience: January 15, 2026
Virginia
1 review
0 helpful votes
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Small
February 6, 2026
Updated review

The product is nice and sturdy, good quality. It runs probably 2 sizes too small as there was no way to get my bras back to close.

Date of experience: January 27, 2026

Easy to find what looking for
January 20, 2026
Previous review

Easy to find what looking for

Date of experience: January 10, 2026
Virginia
1 review
0 helpful votes
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Love the fit
February 6, 2026
Updated review

I love the way the staff check to ensure that your satisfied with your choice and they also check to make sure that you received your order.

Date of experience: January 27, 2026

Love the comfort
January 25, 2026
Previous review

Felt sexy also loved that you made it easy to use the lady's room

Date of experience: January 15, 2026
New York
1 review
0 helpful votes
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Easy Exchange, Great Customer Service
February 6, 2026

My experience with Shapellx was excellent. Requesting an exchange was very easy, and I was pleasantly surprised to receive a complimentary replacement without having to send the original item back. The process was smooth and made me feel valued as a customer.

Date of experience: January 27, 2026
Illinois
1 review
0 helpful votes
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Quick shipping and true to ads!
February 6, 2026

I ordered a suit for an upcoming trip and it came super quick! It fits snug, as expected, and is very slimming, as advertised. I'm highly satisfied! Will definitely order again!

Date of experience: January 27, 2026
Louisiana
1 review
0 helpful votes
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Worth money and fit correctly.
February 6, 2026
Updated review

I ordered a lot of bras in different places especially online and still I have issues with the bras but this time I am happy.

Date of experience: January 27, 2026

Great!
January 25, 2026
Previous review

Great! Saved a lot!

Date of experience: January 15, 2026
California
1 review
0 helpful votes
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I Received My Order
February 6, 2026

I received exactly what I ordered. Bathing suit wasn't what I expected, no support at all. I received a "mystery gift". I thought it would have been something I previously viewed. Will probably give it away, not my style

Date of experience: January 27, 2026
Indiana
1 review
0 helpful votes
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The perfect bra for any age even us seniors.
February 6, 2026
Updated review

Being in my '60th, I've tried many bras. I have never found one that has fit me as well as this bra and so comfortable. Not the first thing I take off when I get home anymore. LOL. Would buy one get one. Fruit was an amazing deal.

Date of experience: January 27, 2026

These are wonderful bras unless you're like me and you're a size A or b. If you're bigger, this is the perfect bra for you. I did purchase this bra even though they don't have an A or b cup which I need. I just had my sister modify it for me being the wonderful seamstress she is. I truly wish and don't understand why a size A or b could not be made, but maybe that's something you could look into in the future

Date of experience: January 12, 2026
Texas
1 review
0 helpful votes
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This is my second purchase with Shapllex and I love the presentation. When they send it to you, it is in a box and the product is inside the box in a bag. The products have been true to size and shape and uplift! This is the first time I have found a bra that I love.

Date of experience: January 27, 2026
New York
1 review
0 helpful votes
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Fast and as described
February 6, 2026

I ordered multiple Shapellx pieces for the Mrs. And every piece not only looked like what was advertised but it also fit as advertised too. The ordering process was smooth and simple but the speed of delivery was most surprising. I maybe got everything in just about a week give or take a day. When a lot of the competition has poor customer service and long wait times from items that ship from overseas, Shapellx proved that they are not them. Definitely a brand you can trust in.

Date of experience: January 27, 2026