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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My bra was to small, the short was too large. I ordered by the measurements given. I have requested return authorization via email (the only option to contact them) & received confirmation of my request. I even got an offer for a discount to to keep the items, but how does that help me if I can not wear them? Of course, I get no less than 5 advertisements daily, but no return process yet.
Petite sizes should be offered. Many times Tummy Control is not low enough. I don't have a belly over my belly button, my concern is the lower tummy.
I ordered at the beginning of the month, I just got it, but not delivered at my house, delivered at my mailbox. That I had to get in my car and go get! Terrible
Everything that I have ordered from Shapellx has been true to the all their products and description. From the shapeware to clothing, it just gets better and better!
My shapewear I ordered did not work well with my wedding dress and i was able to keep the shapewear and get credit and was able to order something that will hopefully work much better.
So Far the items I have purchased have been of great quality and consistent. Better than ordering of Amazon. The price is worth it.
The website was easy to use. Use desktop if available
Product received and true to advertise image. Remember to zoom in on item and read details to know the type of fabric and design you will recieve
I love my shaper, I bought it for my wedding to cone my belly I didn't want family to know I was pregnant until we announced it at the wedding. This shaper smoothed me out and was perfect! Must buy.
The delivery was fast. I ordered two. They were exactly what I expected. It definitely pulled the mid section in. I will definitely order again.
The shapewear fits wonderfully. I have an hourglass shape and weigh 245 lbs, 5ft 3 in. Since my hips are a bit larger it rolls up instead of sitting as it does in the picture because it is a thong. I had to pull it up a little for it to not roll. Over all very comfortable to wear.
I've shopped with Shapellx for about 2 years now and they've never disappointed me. Even if something is wrong such as a horrible delivery they do everything in their power to correct these issues. I hope everyone has the same experience.
First order to small please credit my credit card for that purchase.Then made another order today hoping the bigger size bras will fit.
Excellent, well demonstrated and model examples makes the sale..
Accidentally ordered the wrong size and the guest service team worked with me to get my exchanged item, still waiting for my new order but so far everything is on track!
I was hesitant about the sizing since I'm on a weight-loss journey and have learned not to rely too much on size and fit guides. I ordered the size that best matched my pants size (18/20) and was pleasantly surprised by how well it fit. It's incredibly stylish and comfortable. I'm 5'5" and it runs slightly long on me, but it's the perfect length to wear with cute platforms. The quality is excellent, and I love that it has a full-body shaper built in.
Shapellex shapewear offers firm, comfortable compression that smooths the waist and stomach without heavy rolling, using breathable fabric and a secure high‑waist design that delivers noticeable shaping for everyday wear.
Trying to do a return is very difficult. They do not send a barcode or a QR code. You have to answer question before you can be able to return your purchase that you do not want it. That's why I give it a half star.
My previous experience was impressive, I have purchased other brands who proclaim to offer same butt lifting and stomach firming results, but fail rather short in my opinion. And I love the opening in the bottom for easy bathroom access definitely a bonus, very comfortable shape wear you would not be disappointed.
I was so hoping these were going to fit. But sadly they are too small. I used the sizing chart, but unfortunately it did not work for me
I ordered this hoping its going yo fit
Great and speedy delivery. I won't lie when I took out the first shapewear - it looked like a negative extra small (I ordered an xl), but I was able to put it on, and oh man... the suction is real! I had to struggle because it was so tight, but they definitely didn't rip! Love the slimming effect.
I was looking for shape wear that had a strapless version for their body suits. When I tried it on, it fit just fine and even has clear straps if I want straps.
I'm very happy with the products I ordered, because you get what is advertised and the quality of the bras is excellent, I love the construction and the fabric
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

