Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

ShapellxReviews 19,366

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,408
value
45
quality
3,446
This company responds to reviews on average within 1 day

Instant Feedback

34,517 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Coraletta L.
Unfollow Coraletta L.
Share Review
Report Review

I love these!
January 5, 2026
Updated review

My only set back... is I've only wore them twice, and I got a snag. How do I exchange? I really love these shapers, they are comfortable.

Date of experience: December 26, 2025

Thanks I'm so excited
December 20, 2025
Previous review

Thanks I'm so excited

Date of experience: December 10, 2025
North Carolina
1 review
0 helpful votes
Follow Noel P.
Unfollow Noel P.
Share Review
Report Review

Must have short torso.
January 5, 2026

Bought the shaper jumper with corset built-in. Not only did it accentuate bulges instead of smoothing out, but the bra cups couldn't even reach my chest. It fit like a wrestler suit.

Date of experience: December 26, 2025
Florida
1 review
0 helpful votes
Follow Annette F.
Unfollow Annette F.
Share Review
Report Review

Liked the quality and design of the product; however, unfortunately, the size is too large for me, and it doesn't provide the fit I was expecting. Because of this, I would like to return the item.

I would appreciate your guidance on the return process.

Thank you very much for your support.

Date of experience: December 26, 2025
Florida
1 review
0 helpful votes
Follow Velda B.
Unfollow Velda B.
Share Review
Report Review

Always pleased with my products.
January 5, 2026

I have several pieces and have never been disappointed. I keep ordering new pieces because I am losing weight and regardless of how I feel in my body, I look good with my Shapellx on.

Date of experience: December 26, 2025
Pennsylvania
1 review
0 helpful votes
Follow Heather I.
Unfollow Heather I.
Share Review
Report Review

Perfect for my wedding gown!
January 5, 2026

Better fit, feel, and comfort than "brand name" bridal stores! Good and reliable information for sizing, especially if between sizes.

Date of experience: December 25, 2025
North Carolina
1 review
0 helpful votes
Follow Renell G.
Unfollow Renell G.
Share Review
Report Review

Not necessarily what I expected
January 5, 2026

Social media/content creator reviews on this product seem to be overly emphasized on its greatness. It is nice, but it's a standard shaper. I believe I got it in sane but the original price I likely wouldn't pay for. The material is comfortably and not suffocating. Smooths out curves but doesn't give the hour glass figure I was hoping for. I did however order another product from shapellx, I'm hoping it does what I'm wanting it to do - that's to give enough compression in the midsection to create the hourly glass figure. We'll see!

Date of experience: December 25, 2025
California
1 review
0 helpful votes
Follow Estefany C.
Unfollow Estefany C.
Share Review
Report Review

Makes me feel perfect!
January 5, 2026

I have tried different shapewear in my lifetime but none as comfortable as this. I recently went through weightloss surgery and shedded weight kike crazy. I found that this shapewear has helped me get my hourglass figure and compresses my body in just the rught places. I keep coming back for more!. I recommend this 100%

Date of experience: December 25, 2025
South Carolina
1 review
0 helpful votes
Follow Monica B.
Unfollow Monica B.
Share Review
Report Review

Good experience with purchase Garnet was exactly as advertised. I have not needed to wear quite yet, but looking forward to the new purchase of the bra that I will use daily.

Date of experience: December 25, 2025
Wisconsin
1 review
0 helpful votes
Follow Lawanda W.
Unfollow Lawanda W.
Share Review
Report Review

Not true to size
January 4, 2026

I ordered a bra and it didn't fit but I ordered a bigger size and it still was too small and I ordered a body shaper for a wedding only for it not to fit either

Date of experience: December 25, 2025
Georgia
1 review
0 helpful votes
Follow Latosha W.
Unfollow Latosha W.
Share Review
Report Review

Great
January 4, 2026
Updated review

I haven't tried everything on yet but I tried on the bra and it feels good, but I want to know what happened to my free bra buy one get one free

Date of experience: December 25, 2025

By this being my first time I'm so excited to do so,...
December 23, 2025
Previous review

By this being my first time I'm so excited to do so, so I'm hoping y'all good folks don't let me down

Date of experience: December 13, 2025
North Carolina
1 review
0 helpful votes
Follow Veronica C.
Unfollow Veronica C.
Share Review
Report Review

Confidence level back
January 4, 2026
Updated review

I love the way that I look and feel in my clothes again. Looking forward to getting back in the gym but until then I'll continue to support you all. To any woman out there feeling bad about the way you look in your clothes. Invest! I was in a fatal car accident that killed my fiance. Had so much happen to me that I had to be put on so many different medications that has put weight on me. But im trying to get my life back in order. In due time. You guys are great

Date of experience: December 25, 2025

Wonderful
December 20, 2025
Previous review

I love the idea of you can go to bathroom and not have to pull anything down. It saves so much time

Date of experience: December 10, 2025
Louisiana
1 review
0 helpful votes
Follow Desirick J.
Unfollow Desirick J.
Share Review
Report Review

Odd shipping delay but overall good experience
January 4, 2026
Updated review

The shipping and shipping alerts were delayed (presumably because of the holiday season). Other than that it was a nice experience. I did receive my package a week earlier than the alerts told me.

Date of experience: December 25, 2025

I read several reviews that spoke highly of this company
December 23, 2025
Previous review

I read several reviews that spoke highly of this company. I hope to have a similar experience.

Date of experience: December 13, 2025
Texas
1 review
0 helpful votes
Follow Sonja B.
Unfollow Sonja B.
Share Review
Report Review

The last item I purchased was true to signs. I am downsizing in this order because the video I seen said to downsize in order to get a more fitted lift so but other than that I love the products.

Date of experience: December 25, 2025
Florida
1 review
0 helpful votes
Follow Temple B.
Unfollow Temple B.
Share Review
Report Review

The shaper!
January 4, 2026
Updated review

Quality & Fit exceeded my expectations! Spot on as promised! Until I lose more weight, I will be using the garment for many months to come!

Date of experience: December 17, 2025

I loved the user-friendly website & ordering process
December 23, 2025
Previous review

I loved the user-friendly website & ordering process.

Date of experience: December 13, 2025
Pennsylvania
1 review
0 helpful votes
Follow Candice H.
Unfollow Candice H.
Share Review
Report Review

Would buy again
January 4, 2026
Updated review

It was easy shopping on the site. The deals on the site were good also. One thing my shape wear says it's supposed to zip on the bottom to be able to use the bathroom... mine didn't come like that. Mine has a little hole and that's it.

Date of experience: December 25, 2025

Great experience
December 23, 2025
Previous review

Great experience

Date of experience: December 13, 2025
California
1 review
0 helpful votes
Follow Belief I.
Unfollow Belief I.
Share Review
Report Review

Overall, nice merchandise
January 4, 2026
Updated review

I ordered the air slim full body shape wear in XL, though to snatched waist and hid my back rolls, but the front of my lower abdomen was still bulging. Which was my major reason of ordering the shapewear. Hence, I will to return/ exchange it sadly!

Date of experience: December 25, 2025

Nice products
December 23, 2025
Previous review

Nice product that gives the best support if you chose your correct size

Date of experience: December 13, 2025
Maryland
1 review
0 helpful votes
Follow Shawn J.
Unfollow Shawn J.
Share Review
Report Review

Snatched
January 4, 2026

Baby I'm not gonna lie. I thought I ordered the wrong size. But after I jumped a few times. Then did a few squats. It came on. Feels great on. Extremely easy to take off. This witchcraft works. Ill be back frfr.

Date of experience: December 25, 2025
Georgia
1 review
0 helpful votes
Follow Tiffany A.
Unfollow Tiffany A.
Share Review
Report Review

I ordered two Shapellx. One shorts kind and the other with built-in bra. I wasn't sure how to order so I choose XL. I need a large. It's too big. Over all product seems to be great quality. Will be returning for smaller size.

Date of experience: December 25, 2025
Maryland
1 review
0 helpful votes
Follow Taleah J.
Unfollow Taleah J.
Share Review
Report Review

Unexpected
January 4, 2026

The ordering process and delivery was easy and timely, but the actual product did not do what people claimed. It did not provide the support I saw advertised on Instagram. What I've observed after paying careful attention is that the women advertising it did not have much of a stomach. Wish I caught this before ordering. That's on me..

Date of experience: December 24, 2025
District of Columbia
1 review
0 helpful votes
Follow Zandra L.
Unfollow Zandra L.
Share Review
Report Review

Not exactly what I had in mind
January 4, 2026
Updated review

I was hoping it would be a better fit, and I was hoping things would fit as advertised by so many women, but then I realized most of the women who were advertising on Instagram were way bigger than I am and I truly doubt that they wear a size small

Date of experience: December 24, 2025

Suddenly the code does not work
December 23, 2025
Previous review

Suddenly the code does not work

Date of experience: December 12, 2025