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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,790
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

36,790 reviews

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Texas
1 review
0 helpful votes
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My Search is Over
February 13, 2026
Updated review

My search is over in trying to find the perfect bathing suit. I love love my bathing suits. I love the shape and support it gives me while wearing them. I can't wait to take them with me on my next holiday. I can't express the great relief of finally finding a suit that give me support for my 38DD. I struggled finding a suit that I wasn't spilling out of. The design and support make this suit perfect without you feeling you may pop out! Hahaha I am now intrigue to look into purchasing the everyday shapewear.

Date of experience: February 2, 2026

Easy sizing
January 29, 2026
Previous review

Easy sizing

Date of experience: January 19, 2026
Pennsylvania
1 review
0 helpful votes
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It fits well and quality is great
February 13, 2026

The only issue I have is wen I sit the bellybutton area bends

Date of experience: February 2, 2026
Connecticut
1 review
0 helpful votes
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Hoping it works with my gown
February 12, 2026

I am very happy with the product and a quick delivery service although I'm not quite sure if it's going to work with the address I needed for

Date of experience: February 2, 2026
Canada
1 review
0 helpful votes
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Little bit long, but cute
February 12, 2026
Updated review

Nice quality. Only complaint would be that even though my measurements are accurate for a large, it runs long, so I anticipate a soggy but.
It would have been helpful to have adjusters on straps to try and shorten that part.
I don't have a short torso so unsure why it fits that way.
I like it enough to keep it though.

Date of experience: February 2, 2026

Fine, wish there were more photos with sizes shown...
January 31, 2026
Previous review

Fine, wish there were more photos with sizes shown as choosing size was tricky.

Date of experience: January 21, 2026
Louisiana
1 review
0 helpful votes
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Happy customer
February 12, 2026
Updated review

My experience has been gud I only have wore and tried one one piece and it was the all in one with the rip resistant tights and I like the fit bit feel it could be more supportive in the stomach area.

Date of experience: February 2, 2026

It was quick and easy process
January 28, 2026
Previous review

It was quick and easy process

Date of experience: January 17, 2026
Tennessee
1 review
0 helpful votes
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Shapewear that works
February 12, 2026
Updated review

Ordered my shape wear and I am very satisfied with it. It does not roll. It is comfortable and almost gives my back support! Will buy more of these.

Date of experience: February 2, 2026

Easy checkout
January 28, 2026
Previous review

Easy checkout

Date of experience: January 18, 2026
Ohio
1 review
0 helpful votes
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I saw a very convincing ad on Instagram of a woman who had lost a lot of weight and had a lot of loose skin. The swimsuit was unbelievable and didn't show a single bump! I had to see it to believe it, and it was true! I feel so confident 8 weeks postpartum in this swimsuit for our family vacation.

Date of experience: February 2, 2026
Colorado
1 review
0 helpful votes
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Amazing
February 12, 2026

I never would have thought that this would actually make my body look like an hour glass! I love it! I'm shock how good of a strength it has when stretching it out. Makes my booty look amazing it snatched me up in every single way.
10/10

Date of experience: February 2, 2026
Oregon
1 review
0 helpful votes
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Here for plus size options
February 12, 2026

I appreciated the extended sizes for plus size shapewear. The quality of the material is very good. I have sensitive skin and usually react to low quality material, and my skin was happy with this brand. I wish their sizes would include more plus size people, 5x fits 22/24, which is confusing, as most 5x fit up to sizes 30.

Date of experience: February 2, 2026
Maryland
1 review
0 helpful votes
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The colors are vibrant, the material is high quality, but the cup size seems more suitable for bra cup size C maybe D, no larger.

Date of experience: February 2, 2026
California
1 review
0 helpful votes
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Not a fan of the product
February 12, 2026

The shopping experience is easy and their customer service is great. Personally not a fan of the bras…… they promote that their bras will give you a nice full lift. I purchased the wired and not underwire bra. There is good support but it flattens the breast…. Feels like a sport bra the comfort is good, thick straps feel comfortable

Date of experience: February 2, 2026
Canada
1 review
0 helpful votes
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True to Size
February 12, 2026

The two bathing suits I ordered are true to size. I would be more inclined to give a 5 star review but the torso length of the suit is a little short for me. It fits however if it was a tad longer in length it would be better in the bottom coverage. Very happy with the material and strap width.

Date of experience: February 2, 2026
Florida
1 review
0 helpful votes
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Great delivery and product!
February 12, 2026

The swimsuits exceeded my expectations, and fit true to size. I love the color, the quality, and the customizability of each suit. There are at least 3 ways to style them that are comfy and cute. The colors and design are true to the description. Great value!

Date of experience: January 26, 2026
New Jersey
1 review
0 helpful votes
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Good experience
February 12, 2026
Updated review

I was looking for shaper to wear underneath a beautiful dress for my birthday. Based on all the reviews, I felt like it was worth the money to give it a try, and I wasn't disappointed

Date of experience: February 2, 2026

Smooth process, able to get expedite shipping
January 28, 2026
Previous review

Smooth process, able to get expedite shipping

Date of experience: January 18, 2026
Texas
1 review
0 helpful votes
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Shape training
February 12, 2026

These products allow me to feel confident in my clothes while working with my body to redefine my shape and appearance. It's good quality material designed to last.

Date of experience: February 2, 2026
New York
1 review
0 helpful votes
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Good quality
February 12, 2026

Quick shipping and the items arrived better quality than I had anticipated, I'm pretty happy and would order again if I need more

Date of experience: February 2, 2026
Texas
1 review
0 helpful votes
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The products and services is impeccable
February 12, 2026

I bought some items that did not fit and I was willing to send it back. Customer Service inform me that I was unable to return the items and I still can receive my refund. I was able to buy me and my family member items. Thank you

Date of experience: February 2, 2026
Illinois
1 review
0 helpful votes
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This was the fastest order-to-delivery time I've ever experienced with any brand. I was genuinely impressed by how quickly everything arrived and how smooth the process was. I've already placed another order since because the experience was that good. Highly recommend!

Date of experience: February 2, 2026
Connecticut
1 review
0 helpful votes
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Not good return process
February 12, 2026

I've been trying to return items for almost 2 weeks. They say I need "approval" from them to get shipping label. Still waiting for approval. They keep sending me surveys Instead!

Date of experience: February 2, 2026
Georgia
1 review
0 helpful votes
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My item was to small and I tried reorder the right size for an exchange no help. I have heard that the communication has improved, but of course. It's a hit or miss.

Date of experience: February 1, 2026