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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love the way this hugs my body in the right places. More so the delivery was very fast and customer service top notch. I definitely recommend shapellx for the best shape wears.
I bought two pieces. One with the thigh coverage and another with a thong. I'm 5'0" and the thong one would not fit my body at all. I think my torso is too short. At any rate, I'm waiting on my exchange and I will be purchasing more in the future.
I have purchased the cami in the past. The breast and ab support is superior to any other shaper I've worn. My close friend purchased the body suit and it made it look effortlessly amazing! So of course I had to get one, or two!
It's a great body shaper and it feels great on! It fits perfectly well and makes everything look smooth and together, however, if you have nails you have to be extremely careful. My nail put a hole in it on the 2nd wear... I was so disappointed 😞
I loved the videos, pics, and reviews which helped with my shopping experience!
Was kinda of nervous when I ordered. But was very impressed with the feel and quality. Love the built-in shape wear. I put it on and automatically felt awesome and attractive. Definitely worth the price. Will buy from here again.
I have only worn the bra once but omg the comfort is wonderful. I am very ahppy with my purchase and will be purchasing more.
Because I seen other comments and decided to try this for myself but what I ordered was just a little to tight but I will keep it because I am on my weight loss journey.
Let get the product first and then I will let you know.
I am 5'6 and 210 pounds. I fit a size 14/16 in Canadian sizing. I purchased a size large in 2 different types of low back body suit. The compression of the garment is not as tight as I expected, it shapes you beautiful and would be great for every day wear but I feel as though I could have sized down to a medium to get the results I want under formal wear.
Quick and easy website. Love the videos on the products. Was disappointed the HELLO10 code didn't work at all. Also didn't like how the bogo deal wouldn't allow me to use the Jan20 code on the other products in my cart.
I like the ease of use of my shapewear. It doesn't really hide smaller bellies nor lift smaller cheeks but it holds the bra were it's supposed to go. It's also very breathable and comfortable to wear. My only "negative" is that the cups came in a bit wrinkled/crinkled and so I'll have to reshape those.
My experience was great... I ve ordered like 3 or 4 times now and each experience was great. The last one was a compensation and I feel so happy about it. I chose the wrong size of bra and was still compensated with a shaper tight. 😍🥰💃💃💃💃👯
My previous experience was indeed beautiful. I was snatched with the shaper tight... my girls were lifted up with the push up bras... they were toooo beautiful...
Thought I purchased high waisted with zipper closure. Product was very difficult to close. I'm a 1X and purchased 2X. Have to return it. Trying the body suit for better results.
I ordered a 2 pack of black stockings with the built in tummy control & but lift. Unfortunately the first pair ripped in the but area as I was putting them on the first time. I then tried the second pair they did the exact same thing. The material in the butt area is thinner then the legs so when you're trying to pull them up over your rear they tear.
Site was easy to use & the products look great
The first time I placed a order I wasnt sure about sizing and not only did they reply to my email in less than 2 days they sent the right size and offered me to keep the other and these items are not cheap but worth it quality is top tier I have now just placed my third order with them and will be in the future
Excellent customer service I was a little off on the sizing for my first purchase and they was fast and efficient with the exchange
I ordered the wrong size suit and the customer service representative sent out a new one right away. I am very pleased with the fit of the suit and would order from this company again.
The quality was good but the sizes were inconsistent with size guide that was provided I ordered a large it was more size for a small. I
Needed these items for a special event that I
Could not use so I had to purchase another that is more expensive. Would like to exchange items for a larger size
My experience was fine though I had to return the item. The return process was a bit lengthier and more involved than most retailers I've dealt with, however; I eventually received a QR code and was able to send back my item. I am still awaiting my refund.
This bra is exactly what I was looking for with the versatility of the straps. So many options.
Customer service had been amazing
I love the vibrant color and stylish design of the swimsuit, though I typically wear a small size. This particular piece was very tight around the hips and bust, making it less comfortable than I expected.
I have a stomach and ordered the size I normally would wear but if you have a stomach you need to order a size up or two. I got in contact with the company and that worked it out euth me
The item was cut small. I normally order a 2x but that was too small uncomfortable. I'm not sure if a need a 3x or 4x so I can be comfortable when I wear this item.
This is a game changer it came fast i love it very comfortable can wear every day thank u for making this i will be buying more items from shapellx
I received my order, tried it on and was disappointed. I asked to send it back but never got the QR code needed and the drop off location. I tried to call but can never get through to speak to anyone.
My shipping experience is good so far. Just the pricing seems a little on the high side.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

