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ShapellxReviews 19,297

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,399
value
45
quality
3,446
This company responds to reviews on average within 1 day

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34,457 reviews

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Florida
1 review
0 helpful votes
Follow Jaree F.
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Sucked me in
January 31, 2026

Great shape wear. The bra size was just a little too small. And I dislike that I can see it under my clothes. Otherwise, it slimmed me up enough to fit the dress I was hoping to get into

Date of experience: January 20, 2026
Nevada
1 review
0 helpful votes
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I ordered a swimsuit on the website and received the item quickly. Once I received my swimsuit it was the best quality I've ever worn.

Date of experience: January 20, 2026
South Carolina
1 review
0 helpful votes
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I don't know how to describe it. It's just not complementing my outfits, that I wear. I still see my stomach and extra bottom stomach but I'm not giving up

Date of experience: January 20, 2026
New Jersey
1 review
0 helpful votes
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Bust too small
January 31, 2026

I do not know whether I chose the wrong size, everything fits perfectly except the bust which is very small and flattens my breast.

Date of experience: January 20, 2026
North Carolina
1 review
0 helpful votes
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Love it!
January 31, 2026
Updated review

This shape wear feels like a big hug. It does everything that is advertised. It also gives you great back support, holds you in all of the right places and has a large enough zipper for going to the bathroom. I will be ordering another one so I will have one to wash and one to wear.

Date of experience: January 20, 2026

It was super simple, quick, and easy to choose what...
January 15, 2026
Previous review

It was super simple, quick, and easy to choose what I wanted and order.

Date of experience: January 5, 2026
Nevada
1 review
0 helpful votes
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100% recomendaciones
January 31, 2026

Excelente producto lo recomiendo al 100%.

Date of experience: January 20, 2026
Florida
1 review
0 helpful votes
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I loveeeeee this shaper
January 31, 2026
Updated review

I originally ordered the wrong size, customer service was very responsive when I sent my email about my concern. They sent me the correct size with no questions asked. This is was truly a great experience

Date of experience: January 20, 2026

Thumbs up
January 2, 2026
Previous review

Thumbs up for this product and the replacement, thanks

Date of experience: December 23, 2025
New York
1 review
0 helpful votes
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Nice fit. Dull color
January 30, 2026

I ordered the petite in navy blue. The length and fit are nice. I'm a bit disappointed that the color is not as rich as the navy blue on the site. I'm keeping it, and it will look great on me. I just wish the blue didn't look so washed out.

Date of experience: January 20, 2026
Michigan
1 review
0 helpful votes
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Great shopping experience with Shapellex
January 30, 2026
Updated review

As a curvy woman, it's not easy to find a bra that offers everything that I need. Shapellex offers many options that I'm seeking. This product line was the first to provide a comfortable bra with support in all of the necessary ways. The feature for back support is fantastic! It's smoothing the back fat without discomfort. This line also offers multiple options for cup size and color. I will continue to buy bras from Shapellex!

Date of experience: January 8, 2026

My shopping experience with Shapellx was easy and seamless
January 18, 2026
Previous review

My shopping experience with Shapellx was easy and seamless.

Date of experience: January 8, 2026
New York
1 review
0 helpful votes
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You won't be disappointed
January 30, 2026
Updated review

I ordered because of a friend and I was Indeed very satisfied with the product and its quality and the little futures it has that's like no other.
Instead of going through the process of pulling down and up your shape wear it's a panty designed to control and help your body shape while making it easy to use the bathroom.

Date of experience: January 20, 2026

It was ok I hid be better especially with the videos...
January 15, 2026
Previous review

It was ok I hid be better especially with the videos would love that the sizes are mentioned although we all have a different body type but it would help

Date of experience: January 5, 2026
Bahamas
1 review
0 helpful votes
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Great customer service!
January 30, 2026

Ordered an item that didn't quite fit and customer service made sure that I received a return which allowed me the opportunity to order again.

Date of experience: January 20, 2026
New York
1 review
0 helpful votes
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This is an amazing company
January 30, 2026
Updated review

Every piece that I have bought has been more than I could ever have imagined I had bariatric surgery and only now did I discover this company with all this fabulous Shapeware for women like me who are coming down from 350 pounds to 300 pounds each piece fits fabulous

Date of experience: January 20, 2026

This is amazing
January 30, 2026
Previous review

Excellent and I love it

Date of experience: January 20, 2026
New York
1 review
0 helpful votes
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Disappointed Customer
January 30, 2026
Updated review

I ordered 3 items from Shapelix and only one fits. I have sent several emails, at least 4, requesting a return label to send back the 2 items that do NOT fit. I keep getting response saying that a new ticket was created but no bar code, QR code, nor any other information about your return process. There is NO phone number for me to actually speak with someone about the returns. This is very disappointing. Please contact me to discuss this matter and have it resolved! Thank you.

Date of experience: January 20, 2026

I would like to have a customer service # so that I...
January 15, 2026
Previous review

I would like to have a customer service # so that I can speak with a live person.

Date of experience: January 5, 2026
North Carolina
1 review
0 helpful votes
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Love these pants!
January 30, 2026

Ordered a pair to wear with my heels for business. Now I want some shorter to wear with my flats. So comfortable and they look good!

Date of experience: January 20, 2026
California
1 review
0 helpful votes
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The last item I purchased one of the bands that goes over my arms was ripped and I never used it again. I ended up giving it away. I lost some weight so I'm attempting to retry your guises Shapeware.

Date of experience: January 20, 2026
North Carolina
1 review
0 helpful votes
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Love it!
January 30, 2026
Updated review

Shopping with Shapellx was a great experience. The styles are flattering, the material feels high-quality, and the fit gives great support while still being comfortable. I'd definitely shop with them again!.

Date of experience: January 20, 2026

It was great just so indecisive of which shape wear...
January 18, 2026
Previous review

It was great just so indecisive of which shape wear I wanted to purchase.

Date of experience: January 7, 2026
New York
1 review
0 helpful votes
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I have ordered a couple items from shapellx and the quality is much better than other places I've tried for shapewear. The shipping process is pretty good as well. I wish they sold more clothes, etc. I would order more from them!

Date of experience: January 20, 2026
Kansas
1 review
0 helpful votes
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Best shaper wear on the market
January 30, 2026

Purhased shaper shorts in 2022 for a cruise I took in 2023 to hold me in a beautiful formal dress Have worn the shorts multiple times since and they hold as well today as they did when I first bought them. Worth every penny spent. If you are looking to be snatched in any clothes worn don't waste your money elsewhere Shapellx stands up to the hype.

Date of experience: January 20, 2026
Maryland
1 review
0 helpful votes
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Love my Shaper!
January 30, 2026

I wear my shaper under every outfit when I'm going out. It suck me in, in all the right places. The only reason I bought a new one is because I needed one with the zipper on the side because with my current one you can see the zipper (it's in the middle)

Date of experience: January 19, 2026
Virginia
1 review
0 helpful votes
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Buy it
January 30, 2026

Very Smooth and comfortable to me. I wish I could afford all the colors they have available. I will purchase again in the future.

Date of experience: January 19, 2026