On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Sizes for arm burners not sufficient for size needed for purchase
Sizes for arm burners not sufficient for size needed for purchase
Fits as expected. Shipping was fast with basic delivery. Overall all I love my results.
UPDATE,
I recd my items, very well made. Unfortunately, I could not get the shaper to cover my abdomen even though I ordered a 4x. I don't think these items are made for American women's sizes, as if I ordered a 4x here it would have been way too big. I am keeping both shapers (I only tried on one) the waist shapers belt so far is good, it is quite long and wraps tightly.
I was totally impressed with the many products offered for full figured women. Can't wait for items to arrive, thxs.
A songbirds music to our ears, Cathy. We're so glad you're loving them. Stay gorgeous.
Ordering was quick and hassle free, it only stook a short time
It was quick and found what i was looking for nice and soft and fit perfectly
It was quick and found what i was looking for
Never did get a 10% discount code as website states. Was contacted and offered $15 if I changed my review. I said give refund first and provided my order number as requested. No refund and no further contact
Shipped my order to another address... on the other side of the US. I am not a happy camper.
EDIT: They contacted me immediately to make it right. I appreciate that. Would order again.
Shipped my order to another address... on the other side of the US. I am not a happy camper.
Very helpful. Returned item. Trying to get refund. Charges or still being taken out of pay pal card.
Pretty smooth experience, arrived quick and exactly what I ordered.
Love it! Have just what I was looking for and easy going through the site to find it
Love it! Have just what I was looking for and easy going through the site to find it
So easy and great to follow. Very informational with every piece displayed on the site
So easy and great to follow. Very informational with every piece displayed on the site
Very quick and easy wear. It was surprisingly comfortable and did exactly as it was claimed to do.
Poor Communication. Poor Customer Service. The emails that they send it seems like they don't actually read the messages they just respond generically in which is why I feel this process is taking longer than need be.
This shape wear really snatches you in and stays in place while you're moving around! Oh, and it gives the booty a nice boost! This thing is made with quality materials and really is a great product. I high recommend.
Excited to receive my product! Ready to use! Glad I found this product at such a good price & great quality!
No, it was a bad fit. But, attractive. Looks effective.
VERY EASY CHECK OUT. THE BEST SHAPE WEAR EVER. I WILL PASS THIS INFORMATION TO MY FRIEND AND FAMILY.
Easy ordering. VERY EFFECTIVE. Satisfied with this product! Since I began wearing it everyday for at least 8 hrs a day, during my workday, I have already seen amazing results! I LOVE THIS WAIST TRAINER!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Lingerie Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
A songbirds music to our ears, Cathy. We're so glad you're loving them. Stay gorgeous.