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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,368 reviews

We monitor reviews for authenticity

New Jersey
2 reviews
0 helpful votes
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More than satisfied
September 6, 2021
Updated review

Very satisfying. Easy payments affordable and quick shipping/delivery

Date of experience: September 6, 2021

Nice and easy process with great prices
August 16, 2021
Previous review

Nice and easy process with great prices

Date of experience: August 16, 2021
Colorado
1 review
0 helpful votes
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The absolute best, hands down!
September 6, 2021

My shopping experience has been nothing short of pleasant! I recommend shapellx to any new mom or anyone just looking to get in shape.

Date of experience: September 6, 2021
Mississippi
1 review
0 helpful votes
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My only problem is they said it was comfortable, that's the main reason I bought it. It's the complete opposite, it literally feels like its cutting me in half. I had high hopes but I'm very disappointed.

Date of experience: September 6, 2021
Virginia
1 review
0 helpful votes
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I love Shapelix
September 6, 2021

Quick easy great website trusted company great products

Date of experience: September 6, 2021
Massachusetts
2 reviews
0 helpful votes
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SYSX-291798
October 6, 2021

I purchased a product on 8/29/21 and still haven't rcvd confirmation or update that it has been shipped and I need it. Is it coming from China?

Date of experience: September 5, 2021
New York
2 reviews
0 helpful votes
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Fantabulous
September 6, 2021

Great no problems at all. I love love it. I'm very happy.

Date of experience: September 5, 2021
New Jersey
1 review
0 helpful votes
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Very satisfied
September 5, 2021
Updated review

Ordering was very easy and delivery was fast. Personally ordering a size smaller was the trick for me to reach my desired look.

Date of experience: September 5, 2021

Ordering was very easy
August 15, 2021
Previous review

Ordering was very easy

Date of experience: August 15, 2021
Illinois
1 review
0 helpful votes
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My first time so far so good im happy and will order from you guys again

Date of experience: September 5, 2021
Georgia
2 reviews
0 helpful votes
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Not satisfied
October 5, 2021
Updated review

I hope they will send me to correct size I ordered this time.The sizing was off. The product was not the size I ordered!

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2021

I hope they will send me to correct size I ordered...
August 14, 2021
Previous review

I hope they will send me to correct size I ordered this time.

Date of experience: August 14, 2021
Massachusetts
1 review
0 helpful votes
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Snatched to THEE Gods
September 4, 2021
Updated review

This is the best shaper I've ever purchased. Will be buying more items especially the wrap that is now being offered.

Date of experience: September 4, 2021

Quick and easy
August 14, 2021
Previous review

Quick and easy

Date of experience: August 14, 2021
Washington
1 review
0 helpful votes
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I like the discount code! Easy check out and I like the discount code.

Date of experience: September 2, 2021
Texas
2 reviews
0 helpful votes
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Too small
September 2, 2021
Updated review

This is my 2nd time ordering the same thing... First time I went by size chart... too small through thighs... ordered again went up a size... same problem. Made to purchases for nothing.

Date of experience: September 2, 2021

Awesome experience
August 12, 2021
Previous review

Awesome experience

Date of experience: August 12, 2021
Maryland
1 review
0 helpful votes
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Satisfied
October 2, 2021
Updated review

It came on time. It holds you in but the shaper is not as described in the back

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 2, 2021

I will wait till I receive it..
September 11, 2021
Previous review

I will wait till I receive it..

Date of experience: August 12, 2021
North Carolina
1 review
0 helpful votes
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Works as expected!
September 2, 2021

Normal shopping experience. I appreciate the discount.

Date of experience: September 2, 2021
Alabama
1 review
0 helpful votes
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Sexy shapellx is whats up
October 2, 2021

So far so good and I love the way it fits my body. It was true to size, after following the size chart. I will order another one soon.

Date of experience: September 2, 2021
Canada
1 review
0 helpful votes
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Perfect shape wear and am loving it..
September 2, 2021
Updated review

Shopping was easy, no damages, delivery time frame was ok..

Date of experience: September 2, 2021

Shopping was easy
August 12, 2021
Previous review

Shopping was easy

Date of experience: August 12, 2021
Ohio
1 review
0 helpful votes
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The wedding
September 2, 2021
Updated review

Second one ordered the first was too small for me but perfect for my daughter she loved it
The second was perfect for me

Date of experience: September 2, 2021

Second one ordered the first was too small for me but...
August 12, 2021
Previous review

Second one ordered the first was too small for me but perfect for my daughter she loved it

Date of experience: August 12, 2021
Illinois
1 review
0 helpful votes
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It was easy to move around the page... I found what I was looking for in the page...

Date of experience: September 1, 2021

It was easy to move around the page...
August 12, 2021
Previous review

It was easy to move around the page...

Date of experience: August 11, 2021
Tennessee
2 reviews
0 helpful votes
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Holds everything in place
September 1, 2021
Updated review

Very easy to shop website. Very snug fit. True fit

Date of experience: September 1, 2021

Very easy to shop website
August 11, 2021
Previous review

Very easy to shop website

Date of experience: August 11, 2021
Virginia
1 review
0 helpful votes
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Great experience
September 1, 2021

I easily was able to return the product for a different size and shipping was quick.

Date of experience: August 31, 2021