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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,799
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,428 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Sharing is caring?
October 20, 2021

It was easy to locate the item I was looking for. For a first time purchaser I was able to gift my friends $20 off to make their first purchase. I'm excited for my purchase!

Date of experience: October 19, 2021
North Carolina
1 review
0 helpful votes
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Happy customer
October 19, 2021

Check out was quick and easy. Shopping was was easy and the description were very helpful.

Date of experience: October 19, 2021
Florida
1 review
0 helpful votes
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Great product
October 19, 2021

It was pretty simple. The product does exactly what it says and not hard to adjust for comfort and helps with my back.

Date of experience: October 19, 2021
North Carolina
1 review
0 helpful votes
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Great Service
October 19, 2021

I have not had any problems so far hopefully this order will go okay and I'll get my package on time in the right color.

Date of experience: October 19, 2021
Texas
1 review
0 helpful votes
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Great Product!
October 19, 2021

Omg, it hugged me in all the right places! Definitely will order again!

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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I think I need 2
October 18, 2021

It is exactly what I thought it would be. But, I think I need to order an extra one.

Date of experience: October 18, 2021
Colorado
1 review
0 helpful votes
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I love it. Very great
October 18, 2021

Great. I love it. I will recommend it to anyone who wants to buy a shape band

Date of experience: October 18, 2021
Canada
1 review
0 helpful votes
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Dissapointed with this product.
October 18, 2021

The band only stays in place when you are in a standing position but the moment you sit down, it folds up. It's a No for me. Not a good buy. I just wasted money.

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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Delayed delivery but good customer service
Response and many options on products with reasonable pricing

Date of experience: October 17, 2021
New Jersey
1 review
0 helpful votes
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Good to wear
October 18, 2021

Fit to its size and like shape your body. You wear with dresses and no roll up or no see through if you wear it m.

Date of experience: October 17, 2021
Canada
1 review
0 helpful votes
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Disappointed
November 16, 2021

Received order waited a long time and received wrong colour and size. Very disappointed!

Date of experience: October 17, 2021
North Carolina
1 review
0 helpful votes
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EXTREMELY DISAPPOINTING
November 16, 2021

It's been a week but can't tell if sent. And the survey request every time I visit the site is a bit aggressive especially since I already did one

Date of experience: October 17, 2021
California
1 review
0 helpful votes
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Love the products!
October 17, 2021

Quick and easy fairly priced shipping was fast, sizing is accurate

Date of experience: October 16, 2021
South Carolina
1 review
0 helpful votes
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Easy check out..
October 15, 2021

Easy check out. Can't wait to receive my order...
Shipping was fast and product was great...

Date of experience: October 15, 2021
North Carolina
1 review
0 helpful votes
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Love it
October 15, 2021

Just placed an order. Can't wait for it to arrive!

Date of experience: October 15, 2021
Massachusetts
2 reviews
0 helpful votes
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Best waist trainer
October 15, 2021

Love love love this waist trainer! Such great material

Date of experience: October 15, 2021
Georgia
1 review
0 helpful votes
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Works but
November 14, 2021

The shopping was ok it was the shipping that I'm not getting then I realized that the piece was coming from cross seas and not USA. I really thought that it was coming from Amercia. But overall experience with shapellx has been good.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 15, 2021
Georgia
1 review
0 helpful votes
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So many choices... I loved everything. Will be shopping again soon!

Date of experience: October 15, 2021
District of Columbia
1 review
0 helpful votes
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Somewhat Surprised
October 15, 2021

Quick easy and to the point! The site was easy to use, the products were easy to find and it made shopping a breeze.

Date of experience: October 15, 2021
New York
1 review
0 helpful votes
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A must have!
October 15, 2021

Loved it! Very easy without ads or prompts. Quick responses when I'm need of answers.

Date of experience: October 15, 2021