Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's frustrating because I can't seem to get a product for my body shape. I have purchased 3 shapers from your company ($205 spent in total) and none of them fit.
It was great! The shipping was quicker than I expected.
I love when they follow-up with customers through email about delivering packages.
I like the item but it was to big I emailed about exchanging for a smaller size no none had gotten back to only about reviews so u want it I'm give it it rolls when clearly that say it don't roll it's so big that it's not even holding me in properly but stomach feels bigger in the unit I have a plus unit need the regular size I'm about 190 not butt no hips have stomach & breast and also makes my back look like I have breast back there so this wrap around unit is a no no. For me due to the size & will I back to purchase I have purchased a second time but a third time probably not due to the fact as a customer I was truly ignored about my order & the request to have it return back for a smaller size
I ordered twice and everything was great! It fit exactly how I pictured
Great service and quality product for all shapes and sizes
Appreciate 10 percent off made my pocket seem s
Easy
I really love your products. So far I've purchased several items that work on certain occasions. Love it! Love it!
The website is so easy to navigate! I quickly found what I wanted and placed my order within minutes! Can't wait to try my first Shapellx shaper!
Super easy ordered in about 3 minutes top. Reasonable price too.
I am incredibly pleased with the wrap and the butt-lifting waist shaper garment. They are well constructed and comfortable. I must admit I had a few issues with the wrap because of my build, but I've now found a way to wear it with any rolling up, etc.
It was very easy to make my purchase and hopefully the delivery process is easy too.
First time buying from this company. Had too wait a little, this is a great product to use for weight loss I use it since I got it when working out.
I love your shape wear I rate it a 5 because you stand by your items and I receive them in a timely manner my I have told friends and they are happy
The process was quick and easy from order to delivery. I was always informed where my package was in the process and never felt a need to place a tracker. Great experience.
It was excellent I order the wrong one will be ordering the right one
Easy-to-use and to find what I'm looking for. Yes very easy.
Awesome I know it will work to help my back and to get my tummy right
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

