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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,435 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Frustrated
January 8, 2022

It's frustrating because I can't seem to get a product for my body shape. I have purchased 3 shapers from your company ($205 spent in total) and none of them fit.

Date of experience: January 7, 2022
Illinois
1 review
0 helpful votes
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Simple
January 8, 2022

Website was very easy to navigate. And the products were affordable.

Date of experience: January 7, 2022
Canada
1 review
0 helpful votes
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Awesome!
January 7, 2022

It was great! The shipping was quicker than I expected.
I love when they follow-up with customers through email about delivering packages.

Date of experience: January 7, 2022
Maryland
1 review
0 helpful votes
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It rolls
January 7, 2022

I like the item but it was to big I emailed about exchanging for a smaller size no none had gotten back to only about reviews so u want it I'm give it it rolls when clearly that say it don't roll it's so big that it's not even holding me in properly but stomach feels bigger in the unit I have a plus unit need the regular size I'm about 190 not butt no hips have stomach & breast and also makes my back look like I have breast back there so this wrap around unit is a no no. For me due to the size & will I back to purchase I have purchased a second time but a third time probably not due to the fact as a customer I was truly ignored about my order & the request to have it return back for a smaller size

Date of experience: January 7, 2022
Tennessee
1 review
0 helpful votes
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Snatched
January 7, 2022

I ordered twice and everything was great! It fit exactly how I pictured

Date of experience: January 7, 2022
Pennsylvania
1 review
0 helpful votes
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Satisfied customer
January 7, 2022

Great service and quality product for all shapes and sizes

Date of experience: January 6, 2022
North Carolina
1 review
0 helpful votes
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I love it
January 7, 2022

Appreciate 10 percent off made my pocket seem s
Easy

Date of experience: January 6, 2022
Colorado
2 reviews
0 helpful votes
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On my way to SEXY!
January 6, 2022

I really love your products. So far I've purchased several items that work on certain occasions. Love it! Love it!

Date of experience: January 6, 2022
Georgia
1 review
0 helpful votes
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This shaper is great!
January 6, 2022

The website is so easy to navigate! I quickly found what I wanted and placed my order within minutes! Can't wait to try my first Shapellx shaper!

Date of experience: January 6, 2022
California
1 review
0 helpful votes
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Owner
January 5, 2022

Fabulous experience wonderful product amazing figure

Date of experience: January 5, 2022
Illinois
1 review
0 helpful votes
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I Love It
January 5, 2022

Super easy ordered in about 3 minutes top. Reasonable price too.

Date of experience: January 5, 2022
Georgia
3 reviews
2 helpful votes
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I am incredibly pleased with the wrap and the butt-lifting waist shaper garment. They are well constructed and comfortable. I must admit I had a few issues with the wrap because of my build, but I've now found a way to wear it with any rolling up, etc.

Date of experience: January 4, 2022
Illinois
1 review
0 helpful votes
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Quick Delivery
January 4, 2022

It was very easy to make my purchase and hopefully the delivery process is easy too.

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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Product does what it says
January 4, 2022

First time buying from this company. Had too wait a little, this is a great product to use for weight loss I use it since I got it when working out.

Date of experience: January 3, 2022
Illinois
1 review
0 helpful votes
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Great service
January 3, 2022

I love your shape wear I rate it a 5 because you stand by your items and I receive them in a timely manner my I have told friends and they are happy

Date of experience: January 3, 2022
Virginia
1 review
0 helpful votes
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Excellent Service
January 3, 2022

The process was quick and easy from order to delivery. I was always informed where my package was in the process and never felt a need to place a tracker. Great experience.

Date of experience: January 3, 2022
Florida
1 review
0 helpful votes
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Waist trainer
January 3, 2022

It was excellent I order the wrong one will be ordering the right one

Date of experience: January 3, 2022
Missouri
2 reviews
0 helpful votes
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Easy-to-use and to find what I'm looking for. Yes very easy.

Date of experience: January 3, 2022
Alabama
2 reviews
0 helpful votes
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If the product is as good & quick as the ordering process, I'll be greatly satisfied!

Date of experience: January 1, 2022
New Jersey
1 review
0 helpful votes
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Awesome
January 2, 2022

Awesome I know it will work to help my back and to get my tummy right

Date of experience: January 1, 2022