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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,574 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Great material
March 26, 2022

Should have plus size in all colors. Big girls have style too!

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 24, 2022
Maryland
1 review
0 helpful votes
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Great experience
February 23, 2022

Really easy shopping, will purchase again and refer friends. Order came very fast.

Date of experience: February 23, 2022
Texas
3 reviews
0 helpful votes
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Great product
February 23, 2022

So far good experience. So far it seems to be working. Really like the flexibility to choose how tight or loose & to easily adjust at different times if I want to.

Date of experience: February 23, 2022
Texas
1 review
0 helpful votes
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Love this store!
February 21, 2022

Fast shipping. Nice quality. No issues. The waist trainers are super comfortable and work instantly!

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
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Great product
February 19, 2022

Easy and convenient. Product easy to work and comfortable while offering the support needed.

Date of experience: February 18, 2022
Texas
1 review
0 helpful votes
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User error
February 19, 2022

I don't like when I sit down it rolls down, maybe I'm not putting it on right. I will get some help. I have only tried one time

Date of experience: February 18, 2022
New York
1 review
0 helpful votes
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Awsome
February 18, 2022

Fast shipping get back to you if quick if there's a problem and help you choose the best.

Date of experience: February 18, 2022
New Jersey
1 review
0 helpful votes
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Comfy and snatched
February 17, 2022

Quick and Easy, can't wait! I love the flex material it has I could bend, climb up ladders, do it all in comfort!

Date of experience: February 17, 2022
Illinois
1 review
0 helpful votes
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Like it
February 11, 2022

So far, so good. My first time on this site and I pray it does what it says and fits me well

Date of experience: February 11, 2022
Texas
1 review
0 helpful votes
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Not what I was expecting
February 11, 2022

Too bulky and not as advertised. Doesn't not smooth out the back, makes my back fat look worse. I will never buy again nor recommend to anyone

Date of experience: February 11, 2022
Kansas
2 reviews
0 helpful votes
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Love it
February 10, 2022

The experience was easy to navigate through. The product is more than I imagined, I really love the band.

Date of experience: February 10, 2022
Oklahoma
1 review
0 helpful votes
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Definitely worth the purchase
February 8, 2022

I was definitely skeptical at first but when I put it on for the first time, I was so impressed. It's very comfortable and doesn't aggravate the nerves in my lower back like other trainers did. Highly recommend this product. I'm 5'4" at 240lbs and got the XL.

Date of experience: February 7, 2022
Arkansas
1 review
0 helpful votes
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Shapelx shapewear
March 9, 2022
Updated review

Nice product. WS happy with quality. Had to return for sizing issues, overall happy with the whole experience

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2022

Nice product
January 17, 2022
Previous review

Nice product

Date of experience: January 16, 2022
Tennessee
1 review
0 helpful votes
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Too Small
February 6, 2022

I received the order, however it's too small. I don't have a way to send it back for a larger size. Please help

Date of experience: February 6, 2022
Virginia
1 review
0 helpful votes
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Excellent Experience
February 6, 2022

Great service provider, and superior quality of products. Customer service does respond to your questions and inquiries when contacted. I will definitely continue shopping with ShapellX

Date of experience: February 6, 2022
Louisiana
1 review
0 helpful votes
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Not too bad
February 6, 2022

Pretty good for the price but it hurts my back on just one side. The panty style doesn't hold me as well as the shorts style.

Date of experience: February 5, 2022
Texas
1 review
0 helpful votes
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I love it and it fit perfect
February 5, 2022

It was a great experience. My order came right on time.

Date of experience: February 5, 2022
California
1 review
0 helpful votes
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Great After birth shaper
February 5, 2022

Love this website, awesome products and service. I've ordered from them about 4 times.

Date of experience: February 4, 2022
Illinois
1 review
0 helpful votes
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A Diva is Fabulous!
February 5, 2022
Updated review

Thank you for excellent customer service and support. I have set the bar for SNATCHEDNESS! Seriously, I am completely satisfied with this product and share with everyone! You rock! Period.

Date of experience: February 4, 2022

Your website was easy to navigate
January 15, 2022
Previous review

Your website was easy to navigate.

Date of experience: January 14, 2022
Missouri
1 review
0 helpful votes
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I ordered my shapewear and it came a little over a week later, I've recently gained weight (30 pounds) due to having a baby boy, I was hesitant about ordering a medium but I did anyway l, the latches are the hardest part but once I get half way through those it's a breeze! It definitely defines the butt doesn't feel constricting at all! Helps with posture as well follow me on ig for more *******@beau. Meelah

Date of experience: February 4, 2022