Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

ShapellxReviews 19,206

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,386
value
45
quality
3,446
This company responds to reviews on average within 1 day

Instant Feedback

34,374 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Tanika C.
Unfollow Tanika C.
Share Review
Report Review

Holding it in
February 7, 2026
Updated review

This shape wear did not disappoint me! Every curve was smoothed out and no back fat showing. The only critique I have is more support in the bust area so the girls won't bounce so much.

Date of experience: January 27, 2026

Stock up
January 18, 2026
Previous review

I had finally made a decision to purchase but they didn't have the color nor size that I needed. So for the special deal that was being offered I had to purchase 1 large and 1 medium. So one of them is really not being used.

Date of experience: January 8, 2026
Michigan
1 review
0 helpful votes
Follow Annette P.
Unfollow Annette P.
Share Review
Report Review

Amazing swimsuit
February 7, 2026
Updated review

The swimsuit is absolutely beautiful putting it on made me feel sexy but also hid my problem area. I will definitely purchase again

Date of experience: January 27, 2026

It was great
January 25, 2026
Previous review

It was great

Date of experience: January 15, 2026
Mississippi
1 review
0 helpful votes
Follow Conchita M.
Unfollow Conchita M.
Share Review
Report Review

I've ordered several items and I'm very well pleased with the quality, how they smooth our those areas we don't want to be noticeable under our clothes, they have quick shipping and I love every item that I have purchased thus far.

Date of experience: January 27, 2026
Wisconsin
1 review
0 helpful votes
Follow Jennifer C.
Unfollow Jennifer C.
Share Review
Report Review

Didn't get order
February 7, 2026

I did not receive my order. I made numerous phone calls and sent emails, I was told I would get the shaper I ordered, however that was 3 years ago... I'm attempting one more time ordering with you.

Date of experience: January 27, 2026
Texas
1 review
0 helpful votes
Follow Nakela P.
Unfollow Nakela P.
Share Review
Report Review

Easy & Smooth Purchase
February 6, 2026
Updated review

Navigating the website is so easy! Im able to find what I am looking for most of the time when I come to shop! I enjoy the sales that they offer and it's rare that they are out of my size. What you see on these videos from tik tok, IG, etc., is accurate and I recommend everyone to try Shapellx merchandise out.

Date of experience: January 15, 2026

Love the products!
January 25, 2026
Previous review

Easy peasy, I just love the different designs.

Date of experience: January 14, 2026
Virginia
1 review
0 helpful votes
Follow Marvette R.
Unfollow Marvette R.
Share Review
Report Review

Disappointed
February 6, 2026

I ordered when you could buy 2 things and get one free. I wrote them they never sent me my free item. I have ordered too much for them to do this to me.

Date of experience: January 27, 2026
Mississippi
1 review
0 helpful votes
Follow Jan A.
Unfollow Jan A.
Share Review
Report Review

The item was too hard to pull on
February 6, 2026

I purchased the product. I wear a size 1X and bought a 2X, but I could not pull it above my hips. Received the product on 1-16-26. I sent a request for a return on 1-21 and have not heard back yet. They indicated they would get back to be within 24-48 hrs. Today is the 27th

Date of experience: January 27, 2026
New Jersey
1 review
0 helpful votes
Follow Yolonda R.
Unfollow Yolonda R.
Share Review
Report Review

Loving My Shape wear no need for surgery
February 6, 2026
Updated review

I can stay i have had several types of shape wear but, the ones that I ordered are amazing. They are comfortable, pull in my stomach and no more back fat. I definitely would try their products. I have told my friends about this website. Thank me later

Date of experience: January 27, 2026

I have been looking for shape wear for a while now
January 25, 2026
Previous review

I have been looking for shape wear for a while now. I hope this product will feel my needs. The ordering process was easy and the discount was amazing thank you

Date of experience: January 15, 2026
Colorado
1 review
0 helpful votes
Follow Melinda P.
Unfollow Melinda P.
Share Review
Report Review

Neat products but didn't fit.
February 6, 2026
Updated review

Ordered according to size chart recommended. Bras were too big and my old saggies just kept sagging. The bodysuit was too small and I couldn't get past my knees. Bummer. I requested a refund, have not heard back on how to return them items and receive a refund.

Date of experience: January 23, 2026

Google helped me find you for a full body suit
January 25, 2026
Previous review

Google helped me find you for a full body suit. I would have preferred a full body undergarment that did not enhance the butt, though. Hope it works for me.

Date of experience: January 15, 2026
Virginia
1 review
0 helpful votes
Follow Tracy M.
Unfollow Tracy M.
Share Review
Report Review

Small
February 6, 2026
Updated review

The product is nice and sturdy, good quality. It runs probably 2 sizes too small as there was no way to get my bras back to close.

Date of experience: January 27, 2026

Easy to find what looking for
January 20, 2026
Previous review

Easy to find what looking for

Date of experience: January 10, 2026
Virginia
1 review
0 helpful votes
Follow Katie L.
Unfollow Katie L.
Share Review
Report Review

Love the fit
February 6, 2026
Updated review

I love the way the staff check to ensure that your satisfied with your choice and they also check to make sure that you received your order.

Date of experience: January 27, 2026

Love the comfort
January 25, 2026
Previous review

Felt sexy also loved that you made it easy to use the lady's room

Date of experience: January 15, 2026
New York
1 review
0 helpful votes
Follow Claudia S.
Unfollow Claudia S.
Share Review
Report Review

Easy Exchange, Great Customer Service
February 6, 2026

My experience with Shapellx was excellent. Requesting an exchange was very easy, and I was pleasantly surprised to receive a complimentary replacement without having to send the original item back. The process was smooth and made me feel valued as a customer.

Date of experience: January 27, 2026
Illinois
1 review
0 helpful votes
Follow Jasmine S.
Unfollow Jasmine S.
Share Review
Report Review

Quick shipping and true to ads!
February 6, 2026

I ordered a suit for an upcoming trip and it came super quick! It fits snug, as expected, and is very slimming, as advertised. I'm highly satisfied! Will definitely order again!

Date of experience: January 27, 2026
Louisiana
1 review
0 helpful votes
Follow Winniefreda M.
Unfollow Winniefreda M.
Share Review
Report Review

Worth money and fit correctly.
February 6, 2026
Updated review

I ordered a lot of bras in different places especially online and still I have issues with the bras but this time I am happy.

Date of experience: January 27, 2026

Great!
January 25, 2026
Previous review

Great! Saved a lot!

Date of experience: January 15, 2026
California
1 review
0 helpful votes
Follow Candace C.
Unfollow Candace C.
Share Review
Report Review

I Received My Order
February 6, 2026

I received exactly what I ordered. Bathing suit wasn't what I expected, no support at all. I received a "mystery gift". I thought it would have been something I previously viewed. Will probably give it away, not my style

Date of experience: January 27, 2026
Indiana
1 review
0 helpful votes
Follow MARGARET R.
Unfollow MARGARET R.
Share Review
Report Review

The perfect bra for any age even us seniors.
February 6, 2026
Updated review

Being in my '60th, I've tried many bras. I have never found one that has fit me as well as this bra and so comfortable. Not the first thing I take off when I get home anymore. LOL. Would buy one get one. Fruit was an amazing deal.

Date of experience: January 27, 2026

These are wonderful bras unless you're like me and you're a size A or b. If you're bigger, this is the perfect bra for you. I did purchase this bra even though they don't have an A or b cup which I need. I just had my sister modify it for me being the wonderful seamstress she is. I truly wish and don't understand why a size A or b could not be made, but maybe that's something you could look into in the future

Date of experience: January 12, 2026
Texas
1 review
0 helpful votes
Follow Mila B.
Unfollow Mila B.
Share Review
Report Review

This is my second purchase with Shapllex and I love the presentation. When they send it to you, it is in a box and the product is inside the box in a bag. The products have been true to size and shape and uplift! This is the first time I have found a bra that I love.

Date of experience: January 27, 2026
New York
1 review
0 helpful votes
Follow Christopher P.
Unfollow Christopher P.
Share Review
Report Review

Fast and as described
February 6, 2026

I ordered multiple Shapellx pieces for the Mrs. And every piece not only looked like what was advertised but it also fit as advertised too. The ordering process was smooth and simple but the speed of delivery was most surprising. I maybe got everything in just about a week give or take a day. When a lot of the competition has poor customer service and long wait times from items that ship from overseas, Shapellx proved that they are not them. Definitely a brand you can trust in.

Date of experience: January 27, 2026
Hawaii
1 review
0 helpful votes
Follow Lasha K.
Unfollow Lasha K.
Share Review
Report Review

Customer Service
February 6, 2026

My experience with Shapellx has been nothing but amazing. This time I did have a little problem but reached out to customer service and they took care of it immediately and I am beyond satisfied.

Date of experience: January 26, 2026
Ohio
1 review
0 helpful votes
Follow Meshia C.
Unfollow Meshia C.
Share Review
Report Review

Happy but wrongsize
February 6, 2026

My experience was good. I didn't get the right size so I have to send back but everything went smooth when I was ordering. Thank you!

Date of experience: January 26, 2026