Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

ShapellxReviews 19,391

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,409
value
45
quality
3,446
This company responds to reviews on average within 1 day

Instant Feedback

34,540 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Latasha H.
Unfollow Latasha H.
Share Review
Report Review

Amazing!
February 27, 2022

Definitely order your size because to pull it up and on was it's own workout! But it was totally worth it though once on it was super comfortable and pulled in everything that needed pulled in.

Date of experience: February 26, 2022
Missouri
1 review
0 helpful votes
Follow Tabitha Z.
Unfollow Tabitha Z.
Share Review
Report Review

It really pulls the waist in and gives me a good shape. I would give 5 stars, but when I ordered I clicked on plus size and then chose a color. Apparently it switched me back to one size fits all when I chose the color, because that is what I received instead of the plus size that I wanted. Looking back at my order, it does show it switched it back to one size. I should have paid more attention. So make sure you choose your color first! I can either 1) choose to wrap up my mom-of-three belly and have this weird bulge just below my armpits OR 2) I can wrap from just below my belly button up to underneath my breasts (eliminating that bulge), but there is not enough wrap to do both. For reference I am a 34 waist, but I bloat alot due to heath problems so it can go up to 38.

Date of experience: February 26, 2022
Washington
1 review
0 helpful votes
Follow Farlesha L.
Unfollow Farlesha L.
Share Review
Report Review

To big
February 26, 2022

It was quick and easy. But, I got the plus size one and it's to big.

Date of experience: February 26, 2022
New Jersey
1 review
0 helpful votes
Follow Jaritssa F.
Unfollow Jaritssa F.
Share Review
Report Review

Too small.
February 26, 2022

When my product got here I was highly disappointed. The size read "4x" but it was more like a small!
Please resize better.

Date of experience: February 26, 2022
Virginia
1 review
0 helpful votes
Follow Lisa E.
Unfollow Lisa E.
Share Review
Report Review

Great product
February 26, 2022

Great! Great! Great! Product, it makes me sweat when I'm walking or working out. I just started wearing it last weekend so I really haven't seen any changes as of right now.

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
Follow Desiree H.
Unfollow Desiree H.
Share Review
Report Review

Excellent product
February 26, 2022

My payment was processed promptly. I received my package when promised. Thank you for an excellent product

Date of experience: February 25, 2022
Arkansas
1 review
0 helpful votes
Follow Marguerite I.
Unfollow Marguerite I.
Share Review
Report Review

The first time customer coupon didn't make it on time in my email for me to apply it to my first purchase

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 25, 2022
Maine
1 review
0 helpful votes
Follow Aishat Z.
Unfollow Aishat Z.
Share Review
Report Review

Excellent
February 25, 2022

My first time ordering hope to receive it ASAP. So easy to order

Date of experience: February 24, 2022
Texas
1 review
0 helpful votes
Follow FELECIA C.
Unfollow FELECIA C.
Share Review
Report Review

BAD SERVICE ALREADY
March 26, 2022

I ORDER A WAIST TRAINER BUT WAS THE WRONG ITEM. I IMMEDIATELY CONTACTED THEM AND HAVE SENT SEVERAL EMAILS BUT IVE GOTTEN NO RESPONSE... ONE THING I KNOW IS REVIEWS WORK AND I WILL REPOST ON EVERY SITE REFERENCING THEM, TO KEEP OTHER CUSTOMERS AWARE!...

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 24, 2022
Illinois
1 review
0 helpful votes
Follow Shakeia D.
Unfollow Shakeia D.
Share Review
Report Review

Great material
March 26, 2022

Should have plus size in all colors. Big girls have style too!

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 24, 2022
Maryland
1 review
0 helpful votes
Follow Angela R.
Unfollow Angela R.
Share Review
Report Review

Great experience
February 23, 2022

Really easy shopping, will purchase again and refer friends. Order came very fast.

Date of experience: February 23, 2022
Texas
3 reviews
0 helpful votes
Follow Melissa D.
Unfollow Melissa D.
Share Review
Report Review

Great product
February 23, 2022

So far good experience. So far it seems to be working. Really like the flexibility to choose how tight or loose & to easily adjust at different times if I want to.

Date of experience: February 23, 2022
Texas
1 review
0 helpful votes
Follow Luisa L.
Unfollow Luisa L.
Share Review
Report Review

Love this store!
February 21, 2022

Fast shipping. Nice quality. No issues. The waist trainers are super comfortable and work instantly!

Date of experience: February 20, 2022
Texas
1 review
0 helpful votes
Follow Sandra B.
Unfollow Sandra B.
Share Review
Report Review

Great product
February 19, 2022

Easy and convenient. Product easy to work and comfortable while offering the support needed.

Date of experience: February 18, 2022
Texas
1 review
0 helpful votes
Follow Tamara L.
Unfollow Tamara L.
Share Review
Report Review

User error
February 19, 2022

I don't like when I sit down it rolls down, maybe I'm not putting it on right. I will get some help. I have only tried one time

Date of experience: February 18, 2022
New York
1 review
0 helpful votes
Follow Destiny B.
Unfollow Destiny B.
Share Review
Report Review

Awsome
February 18, 2022

Fast shipping get back to you if quick if there's a problem and help you choose the best.

Date of experience: February 18, 2022
New Jersey
1 review
0 helpful votes
Follow Shaquan I.
Unfollow Shaquan I.
Share Review
Report Review

Comfy and snatched
February 17, 2022

Quick and Easy, can't wait! I love the flex material it has I could bend, climb up ladders, do it all in comfort!

Date of experience: February 17, 2022
Illinois
1 review
0 helpful votes
Follow LaNishae L.
Unfollow LaNishae L.
Share Review
Report Review

Like it
February 11, 2022

So far, so good. My first time on this site and I pray it does what it says and fits me well

Date of experience: February 11, 2022
Texas
1 review
0 helpful votes
Follow Christina B.
Unfollow Christina B.
Share Review
Report Review

Not what I was expecting
February 11, 2022

Too bulky and not as advertised. Doesn't not smooth out the back, makes my back fat look worse. I will never buy again nor recommend to anyone

Date of experience: February 11, 2022
Kansas
2 reviews
0 helpful votes
Follow Brenda Z.
Unfollow Brenda Z.
Share Review
Report Review

Love it
February 10, 2022

The experience was easy to navigate through. The product is more than I imagined, I really love the band.

Date of experience: February 10, 2022