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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,791
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

36,898 reviews

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Pennsylvania
1 review
0 helpful votes
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My shaplix experience
March 9, 2024

My order too awhile to come but it is a good piece. Only problem is one of the hooks broke off on my second time wearing. Would buy another one though.

Date of experience: March 9, 2024
South Carolina
1 review
0 helpful votes
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Good product
March 9, 2024

Good experience with delivery dates. Good product reviewed by women.

Date of experience: March 9, 2024
North Carolina
2 reviews
0 helpful votes
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Cute
March 9, 2024
Updated review

I Love it but it don't stay up on me and on the sides of my waistline

Date of experience: March 9, 2024

Great love shopping with them
May 21, 2023
Previous review

Great love shopping with them.

Date of experience: May 21, 2023

Justlove it :)
February 2, 2023
Previous review

Great... Love the fit the way I feel in it love the color I have.

Date of experience: February 2, 2023

Can wait for my order
September 25, 2022
Previous review

Can wait for my order

Date of experience: September 24, 2022
Ohio
1 review
0 helpful votes
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Contact them and ask about returning an item for exchange. They were very prompt and did just what they said they would do.

Date of experience: March 9, 2024
Mississippi
2 reviews
0 helpful votes
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I love the fell
March 9, 2024

Was good, would tell all my big body friends. And the price was in my budget

Date of experience: March 9, 2024
Illinois
1 review
0 helpful votes
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The best shaper on the market!
March 9, 2024

It was easy and quick! I didn't have any problems putting my order In and receiving it!

Date of experience: March 9, 2024
Texas
1 review
0 helpful votes
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Got them all the wrong size just want to exchange
March 9, 2024
Updated review

Wrong size just need to exchange need the right size

Date of experience: March 9, 2024

Didn't get the hype
January 21, 2022
Previous review

The product rolls down. The material is a little thin. They can do better.

Date of experience: January 21, 2022

Fast easy quick hope I can shed some fat off
December 31, 2021
Previous review

Fast easy quick hope I can shed some fat off

Date of experience: December 31, 2021
Florida
1 review
0 helpful votes
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The snatch of it all!
March 9, 2024

I was skeptical at first, but I'm glad I decided to make the purchase. I wanted an alternative to surgery until working helps manage my stomach better. I had 2 children and the elasticity is gone in my lower stomach area. I wanted something that was tight enough to snatch me in and comfortable enough to wear. I definitely got both with this purchase. I sooo glad that you guys have the levels of tightness, that helped a lot for me. I absolutely will be shopping for more items. You guys have a great thing going on here.

Date of experience: March 8, 2024
Maryland
1 review
0 helpful votes
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Tucked in!
March 8, 2024

I loved how flexible and comfortabke the product was all the while keeping me tucked in. It felt great! No indentations in my body afterwards! Lol!

Date of experience: March 8, 2024
Indiana
1 review
0 helpful votes
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Perfect Wedding dress shaper!
March 8, 2024

Let me start by saying this is one of the most comfortable shapers I have worn in a long time! It did take me some time to realize it would fit best without the straps, but whose complaining?! Not me. It was just enough compression to allow me to eat and sit comfortably. Thank you Shapellx for helping to make my day even more memorable!

Date of experience: March 7, 2024
Georgia
1 review
0 helpful votes
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Great quality!
March 7, 2024

The Shapellx garment is of good quality, unlike other shapewear I have purchased in the past. I will shop your site again!

Date of experience: March 7, 2024
Minnesota
1 review
0 helpful votes
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Fit
March 7, 2024

I need it a new a more comfortable fitting waist trainer and I found it it fits perfectly 🥰

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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Great customer service
March 6, 2024

Very helpful with my order, just overall great customer service!

Date of experience: March 6, 2024
New York
2 reviews
0 helpful votes
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Perfection
March 6, 2024

I was confident and comfortable
I looked amazing in my light black dress

Date of experience: March 6, 2024
Florida
1 review
0 helpful votes
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Quality ok. Some loose heads but I overall
Good so far. (Washed and worn each item at least once).
Fit isn't great. Neither the small nor the 3x no auoooer in the cups, fabric has too
Much stretch and no recovery (just kind of
Loose).

Date of experience: March 5, 2024
Tennessee
1 review
0 helpful votes
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I'm usually a size 14, and the shapewear did snatch my waste and lifted my butt. The issue is it caused my back rolls to roll up. Snatched waist, nice butt and back breast are not cute. I gave it to my daughter, and she loves it. I ordered xl

Date of experience: March 5, 2024
Texas
1 review
0 helpful votes
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Its an extra and I ordered a 2xs.
March 5, 2024

I need to exchange my product asap. I have email trying to send back. It was the wrong I need a 2xs instead. I guess when I hit the button it must didn't take

Date of experience: March 5, 2024
New York
1 review
0 helpful votes
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Excellent!
March 5, 2024

Customer service went above and beyond. They answered all my questions and got my order to me in a timely manner. The shapewear itself is so well constructed. My mind is blown. Highly recommend!

Date of experience: March 4, 2024
Pennsylvania
1 review
0 helpful votes
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Best online shopping experience
March 5, 2024

Felt effortless. It was really easy. Initially ordered the wrong size, and had to exchange. The whole process was very easy

Date of experience: March 4, 2024
Pennsylvania
1 review
0 helpful votes
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Very satisfied
March 4, 2024

I can't take your to do an exchange but your son me another size that I needed and I was able to keep the one I wanted to return. I really appreciate that and II can't take your to do an exchange but your son me another size that I needed and I was able to keep the one I wanted to return. I really appreciate that and I definitely will prefer you guys to friends

Date of experience: March 4, 2024