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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast delivery, love there products, have order few of there shapewear, lost more weight wanted to see how xs feel
It is very comfortable and it definitely does the job without that "fake" look.
It was so little putting it on
took me 5 minutes to get it on all the way!
I've never had that problem with other products.
I needed a shaper for a wedding I was going to and the shaper made me look wonderful
I order the wrong size.shapellx replaced it with no problem. I tried the product on and no matter what I put on you can see the print of the garment threw my clothes. 😒 it gives a little puge where my extra fat is at the lower part of my stomach.
The neo-sweat suit didn't lay down around the thighs as i thought. I wanted it to present a more concealed look in case I wore it under a outfit but i could just work out in.
I was excited to have ordered and received my shapers! But they did not hold me in at all. I still had my pouch/bulge.
I returned all 7 items that I ordered because. They did not fit. Too tight
I purchased the wrong sixty but I can't exchange it
I loved everything about this. The best part of it was that it really worked.
It been almost a month since I ordered and still have received it yet
This shapewear is soft, comfortable and it holds in all the right places. I love the hour glass shape that it gives. Happy customer
My experience was ok. My shipment came in a timely fashion and was pleased about that.
I love it. It holds you together and keeps everything in place
At first I was horrified that my initial order wasn't right, but it was sufficiently corrected.
I appreciate your assistance with exchanging my original order! It was fast, convenient and hassle free! I'd order again and have referred many others to place an order!
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

