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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,654 reviews

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New York
1 review
0 helpful votes
Follow Gina R.
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I am very happy with Shapellx! They have many garments and shapewear to pick from and the prices are not expensive at all. Their product is made very well and I am a very satisfied customer. I would recommend this company to anyone looking for good shape wear well-made and any kind of surgical shape wear, I found everything very good!

Date of experience: August 4, 2024
Mississippi
1 review
0 helpful votes
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Chapel's Experience
August 14, 2024
Updated review

So far my experience ordering with Shapellx has been very good I have to say my ordering in sizing has been a little off but now I know that I should size up a little bit but I've been very satisfied

Date of experience: August 4, 2024

Great Bodyshaper
April 20, 2024
Previous review

My overall experience was great product arrived as stated

Date of experience: April 10, 2024
Ohio
1 review
0 helpful votes
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Great purchase
August 14, 2024

I am new to waist training I'm in love with the compression the material gives. I have a short torso so the high-waisted shorts maybe is not the best choice.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 4, 2024
North Carolina
1 review
0 helpful votes
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Awkward fit with breast cup and material twisted. Doesn't fit right

Date of experience: August 4, 2024
California
1 review
0 helpful votes
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I love it
August 14, 2024

Love the way it fits and compresses my body I just bought 2 more.

Date of experience: August 4, 2024
Florida
2 reviews
0 helpful votes
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Great purchase
August 14, 2024

Quality material. Strong hold with no bulging. Smooth fit under clothes

Date of experience: August 4, 2024
Georgia
1 review
0 helpful votes
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Glad i made this purchase
August 14, 2024

Great Product... The quality of the item is everything. I will spread the word and make more purchases in the future.

Date of experience: August 4, 2024
Alabama
1 review
0 helpful votes
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Love it,and fix and feel comfortable
August 14, 2024

Love this bra. Customers service was great 👍 no problem 😊 with exchanging

Date of experience: August 4, 2024
Oklahoma
1 review
0 helpful votes
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The swimming suit is beautiful and fits well once I exchanged my normal size instead of following the size chart. Customer service was quick to respond at first but then a bit difficult to get ahold of. They are supposed to send the exchange once I ship mine back and provide tracking, they didn't follow their policy which made me nervous. However they came through in the end and it worked out fine.

Date of experience: August 3, 2024
Rhode Island
1 review
0 helpful votes
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Just right
August 14, 2024

They fit perfect true to size so comfortable it's so breathable love the way it shapes my body

Date of experience: August 3, 2024
South Carolina
1 review
0 helpful votes
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Great stuff
August 13, 2024

I absolutely love this product. I will continue to support the product.

Date of experience: August 3, 2024
Texas
1 review
0 helpful votes
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Shapellx Garment
August 13, 2024

It was easy to order and the guide for your size was very helpful. I received the merchandise in 3-4 days. I would recommend this garment to my family and friends.

Date of experience: August 3, 2024
Georgia
1 review
0 helpful votes
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Snatched in Athens!
August 13, 2024

These products have made my wardrobe go to another level. I feel more confident and feminine in my dresses. The compliments are thru the roof! I am so excited to try my new undergarment. Thanks.

Date of experience: August 3, 2024
North Carolina
1 review
0 helpful votes
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Shapewear felt like a 1x not a 4x
August 13, 2024

I was so excited to get my new shapewear, when I got it and tried to put it on it was extremely to small I'm so uncomfortable and upset I won't be buying anything else from here

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 3, 2024
Ohio
1 review
0 helpful votes
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From ordering, to shipping and the actual products- easy transactions and great products.

Date of experience: August 2, 2024
Maryland
2 reviews
0 helpful votes
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Great Customer Service
August 13, 2024

Even though I didn't receive it at first, customer service was super helpful in resending me my order

Date of experience: August 2, 2024
Alabama
1 review
0 helpful votes
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Happily Satisfied
August 12, 2024

It was very pleasing. My order was easy to place and I received it in a decent time frame.

Date of experience: August 2, 2024
Mississippi
2 reviews
0 helpful votes
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Great product
August 12, 2024

Great feel, a bit tight on my stomach but I have to get use to it.

Date of experience: August 2, 2024
Texas
2 reviews
0 helpful votes
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All of that
August 11, 2024

Once I receive my package, I'll speak on it afterwards.

Date of experience: August 1, 2024
Mississippi
1 review
0 helpful votes
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Overall Great Experience
August 10, 2024
Updated review

My experience with the products that I have purchased from Shapellx has been very good. Everything fit to size that I purchased and is of really good quality.

Date of experience: July 31, 2024

Enjoy the online shopping experience at shapellx
August 25, 2023
Previous review

Enjoy the online shopping experience at shapellx

Date of experience: August 25, 2023