Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,799
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,430 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Raina E.
Unfollow Raina E.
Share Review
Report Review

Size did not fit
October 4, 2024

This is the second time I have ordered and the size did not fit. They have a very difficult return process.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 23, 2024
Oklahoma
2 reviews
0 helpful votes
Follow Alexandrea S.
Unfollow Alexandrea S.
Share Review
Report Review

Amazing
October 4, 2024

Very fitting to my liking making me feel so slim and havnt a little boots naturally and breathable and it doesn't move around

Date of experience: September 23, 2024
California
1 review
0 helpful votes
Follow E'shae Z.
Unfollow E'shae Z.
Share Review
Report Review

"The perfect fit"
October 4, 2024

I purchased my original size and it fits perfectly. Thank you

Date of experience: September 23, 2024
Maryland
1 review
0 helpful votes
Follow Tolulope T.
Unfollow Tolulope T.
Share Review
Report Review

Still impressive
October 3, 2024

Product was just perfect. It did the work as promised. The quality of the material is great. I have ordered other products in the past and I will continue to order from them.

Date of experience: September 23, 2024
Maryland
1 review
0 helpful votes
Follow Tonia I.
Unfollow Tonia I.
Share Review
Report Review

Wow!
October 3, 2024

Online ordering was easy and delivery. I love your product

Date of experience: September 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Sassy C.
Unfollow Sassy C.
Share Review
Report Review

It's Awesome
October 3, 2024

Holds everything right where I need it to be. Purchasing was easy and shipping was even better

Date of experience: September 22, 2024
Florida
1 review
0 helpful votes
Follow Maria K.
Unfollow Maria K.
Share Review
Report Review

I love both items that I order
October 3, 2024

Both items fit well and lift my buttocks which I love

Date of experience: September 22, 2024
Texas
3 reviews
0 helpful votes
Follow Cheryl D.
Unfollow Cheryl D.
Share Review
Report Review

Great fit
October 3, 2024

I love the way my shaping tops fits. They pull everything in that needs to be pulled in :)

Date of experience: September 22, 2024
California
1 review
0 helpful votes
Follow Rosemary F.
Unfollow Rosemary F.
Share Review
Report Review

The ordering was great, the product were okay except that one did not fit as expected.

Date of experience: September 22, 2024
Colorado
1 review
0 helpful votes
Follow Ruth V.
Unfollow Ruth V.
Share Review
Report Review

Live them.
October 2, 2024

Fits real good came quick too I will buy more well fits enjoying it too

Date of experience: September 22, 2024
Ohio
1 review
0 helpful votes
Follow Leshonda V.
Unfollow Leshonda V.
Share Review
Report Review

Not as seen on TV
October 2, 2024

It does not snatch in my stomach as it says on advertising. It works fine on the sides but still cuts in to my sides because that's the only place that's tight.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 22, 2024
Colorado
1 review
0 helpful votes
Follow Brittany Q.
Unfollow Brittany Q.
Share Review
Report Review

Ordering and receiving my items have always been seamless. My items have always been in great condition.

Date of experience: September 22, 2024
Illinois
1 review
0 helpful votes
Follow Byanka F.
Unfollow Byanka F.
Share Review
Report Review

Giving BBL
October 2, 2024

Instant lift and shaping. It gives BBL! Truly happy with my purchase.

Date of experience: September 22, 2024
Kentucky
1 review
0 helpful votes
Follow Jessica E.
Unfollow Jessica E.
Share Review
Report Review

I wish sizing was better
October 2, 2024

It was fast and easy. I wish sizing was a bit better so you could know what you need.

Date of experience: September 22, 2024
Michigan
1 review
0 helpful votes
Follow Erin S.
Unfollow Erin S.
Share Review
Report Review

Not what I thought. Disappointed.
October 2, 2024

The bra part in the shape wear fits strangely, and it is uncomfortable, and pulls my breasts down.

Date of experience: September 22, 2024
California
1 review
0 helpful votes
Follow Karli C.
Unfollow Karli C.
Share Review
Report Review

Body suit came used
October 1, 2024

The body suit came used. That really sums up my experience..

Date of experience: September 21, 2024
Mississippi
1 review
0 helpful votes
Follow LaTanya I.
Unfollow LaTanya I.
Share Review
Report Review

Top Tier
September 30, 2024

The items that I have purchased has been nothing but Top Tier. Quality, durability, and is very Flattering to my appearance. I have been very Satisfied with My products and service has been great. Even delivery turn around had been quick. Thank you for making me a Very satisfied Customer.

Date of experience: September 20, 2024
California
1 review
0 helpful votes
Follow Lorena D.
Unfollow Lorena D.
Share Review
Report Review

Great product! Fits to the T!
September 30, 2024

I've ordered through Shapellx before and love the quality, and the price! Long lasting material and fits amazing helps everything stay in place!

Date of experience: September 19, 2024
California
1 review
0 helpful votes
Follow Shala Y.
Unfollow Shala Y.
Share Review
Report Review

Wrong size
September 30, 2024

I ordered a size too small. I was very disappointed but I'm working on losing weight so hopefully I'll be able to fit it soon.

Date of experience: September 19, 2024
Georgia
1 review
0 helpful votes
Follow Glyndis F.
Unfollow Glyndis F.
Share Review
Report Review

Great job!
September 30, 2024

My experience was great, I love them and the fit is very nice.

Date of experience: September 19, 2024