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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good customer service, I missed one of my order and it was replaced.
This is a greater shaper but I believe I should have sized up. Will be purchasing again.
Customer service is outstanding and quality of products superb.
I like the product. It fits well. It didn't just suck me in it lifted the bum which I really wanted over my other shapewear. I will purchase again.
I needed a smaller size and Customer service was very helpful. Item shipped quickly.
My shapewear came with the zipper kind of broken, but salvageable and workable. Overall had a great experience with the product
Fits 👌 perfect and arrive at the time expected. Love the product
I have it a three because the top of it rolls down and I have to readjust it when I've been sitting.
Great shape wear very comfortable and will have you snatched
Good experience,ordering, shipping,communications, fitting, price
I sent an email to exchange two of the items for a larger size, but have not receive a response or help with getting the updated items.
Amazing product and amazing customer service, after I made the mistake of getting the wrong size. Quick shipping and overall a pleasant experience. I look forward to purchasing more products from this company.
It did not fit as advertised. I think you already have to have a certain body shape for its a fit the way they describe. I do not even wear it because it just makes the fat at the top of my bag bulge over the top of the shaper. It does not compress like they said it did. It's no different than any other shape where in my opinion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members