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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,879
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,622 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Like it a lot
August 2, 2021

It's comfortable... thank u thank u thank thank u thank u thank thank u thank u thank u thank u thank u.

Date of experience: August 1, 2021
Minnesota
3 reviews
0 helpful votes
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Love it!
August 2, 2021

I absolutely love this shaper! It's easy to put on and SO much easier to go to the bathroom than other shapers! The other reviews didn't lie, it does exactly what it says it would!

Date of experience: August 1, 2021
New York
1 review
0 helpful votes
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Received
August 2, 2021

Product received. I have not tried it on as of Yet. Once I do I will be sure to let you know.

Date of experience: August 1, 2021
North Carolina
1 review
0 helpful votes
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A1 product
July 28, 2021

Perfect fit and great price. I'll definitely buy again and again

Date of experience: July 27, 2021
Michigan
1 review
0 helpful votes
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Great product
July 22, 2021

GreR product. I've ordered several but this one was to big so I need to return it.

Date of experience: July 22, 2021
Ohio
1 review
0 helpful votes
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Shape wear
July 22, 2021

Both orders arrived and everything fits as it should, thank you for such an amazing product

Date of experience: July 22, 2021
Georgia
1 review
0 helpful votes
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Update of preview review
August 20, 2021

After my review I was contacted by Customer Service and they took care of my experience, and resolved immediately my issue, I'm satisfy with the out come and I expect continuously purchasing more products from Shapell.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 21, 2021
Louisiana
2 reviews
0 helpful votes
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Achieving My Fitness Goal
July 20, 2021

Exercising while wearing your shapelix garment
helps you to lose water weight. Applying yourself
to meet your goals is up to you.

Date of experience: July 19, 2021
Virginia
1 review
0 helpful votes
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Best decision made
July 17, 2021

I had a Kidney Transplant back in February and I had a lot of fluid retention the shapellx really help me loose a lot of the fluid

Date of experience: July 17, 2021
Texas
1 review
0 helpful votes
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Love the way my shape looks
July 17, 2021

Make you look smaller and finer with whatever you wear you can't tell what's underneath your outfit at all.

Date of experience: July 17, 2021
Florida
1 review
0 helpful votes
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It wasn't at all what I expected it basically only squeezed my butt made it look smaller the material on the butt portion for this particular garment is not it. I ordered a M\L and it was to big barely holding me in me but the butt portion was to tighter than the waist

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2021
Georgia
1 review
0 helpful votes
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It helps shape you. It's helping me a lot. I'm able to wear pretty much anything I want. Amazing product. Will be needing a smaller size soon

Date of experience: July 17, 2021
California
1 review
0 helpful votes
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Body shaper
July 17, 2021

Great material. True to size. When I order my shaper I thought oh I can't fit. But actual I could. The shaper actual showed my true body shape. And also closed in all my loose skin. I love it.

Date of experience: July 17, 2021
Colorado
1 review
0 helpful votes
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Canceled my order
August 16, 2021

After waiting several weeks (yes I understand mail is slow), I begin emailing, and asking about the status of my order. It took me 3 more emails to get a response. After their response, I was understanding and waited several more weeks. I reached out again and they offered a 20 dollar discount. I asked what was the status and they explained that they needed time to make my product.(which was 3 items, about $250) I still waited. After waiting several more weeks I canceled my order.

Date of experience: July 17, 2021
Louisiana
1 review
0 helpful votes
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SO COMFORTABLE
July 17, 2021

I have a drawer full of shape wear from cheap to pricey but non as comfortable as SHAPELLX. My goal is to purchase 7 for each day of the week. Very smoothing, no muffin top, no rolling down or riding up. The only issue I have is they don't come in SM/MD.

Date of experience: July 17, 2021
Illinois
1 review
0 helpful votes
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Perfect fit
July 17, 2021

Hugs the body nicely. Accentuates my curves in all the right places. My dresses look smooth and curvy.

Date of experience: July 17, 2021
Maryland
1 review
0 helpful votes
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Waist shapewear
July 17, 2021

Shapellx has the best shapewear it really does what it states. Holds your tummy in and lifts your bottom

Date of experience: July 17, 2021
New York
1 review
0 helpful votes
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Hurts
August 16, 2021

This shaper hurts and is so tight on my legs it gave me a rash and under the breast hurts so bad this shaper is unbelievably uncomfortable

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2021
Florida
1 review
0 helpful votes
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Good fit
July 17, 2021

Fits well! Good hold and shaping! Lifts well too! Just a bit short in the torso!

Date of experience: July 17, 2021
South Carolina
1 review
0 helpful votes
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A perfect fit
July 17, 2021

Does exactly what it says it does flatten and lifts

Date of experience: July 17, 2021