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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,796
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,219 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
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Very please with Products
May 1, 2025

I didn't receive one of items but I email your company and you guy's ship it right out very please with your service Everything I purchase I love i definitely will order again.

Date of experience: April 21, 2025
California
3 reviews
0 helpful votes
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My Shapellx
May 1, 2025

I should got a size larger, but I have it to my daughter, who likes it very much. I will be ordering another one in a larger size

Date of experience: April 21, 2025
Oregon
1 review
0 helpful votes
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Love my shape wear!
May 1, 2025

I can tell a huge difference wearing it! I would definitely refer this to a friend and I can't wait to get more.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Excelent ands great
May 1, 2025

Yes, I received the order but I was sent the wrong size. I wanted a size Small. Can you send me a size small then I can return this one? Thank you

Date of experience: April 21, 2025
Tennessee
1 review
0 helpful votes
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Unsure of how well it works
May 1, 2025

I did receive it in a reasonable amount of time. The issue I have is that I went by the sizing chart online, but it does not fit. So unfortunately, I do not know how well the shaper works. I don't know if there is still time to send it back and get the next size up.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 4, 2025
Texas
1 review
0 helpful votes
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Fast delivery
May 1, 2025

I received exactly what I wanted it's perfect fast delivery and everything fits perfectly as i hoped it would

Date of experience: April 21, 2025
Georgia
1 review
0 helpful votes
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Better than I thought
May 1, 2025
Updated review

I love this product, I have six and I love all of them when I open them i was like no way it fit very well the material it special u will not be disappoint thank you ur fast shipping

Date of experience: April 21, 2025

Easy and fast
February 21, 2025
Previous review

Easy and fast

Date of experience: February 10, 2025
Colorado
1 review
0 helpful votes
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I have been using this brand for a while. I am glad I got the sized that I did because it fits like a glove and it arrived on time.

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
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Review of product
May 1, 2025

I didn't receive my initial order and I needed it for an event so I had to spend extra money to purchase a back up.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2025
Virginia
1 review
0 helpful votes
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Not lifting any thing and didn't like it at all refund! I want a refund. I qant a refund today tomorrow plrase

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2025
Kentucky
1 review
0 helpful votes
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I love this one! My only gripe is the support for the girls. Mine are wide-set and have more on the sides, so you can imagine it looks a bit weird up top. I'll have to add my own support in that area

Date of experience: April 20, 2025
New York
1 review
0 helpful votes
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My shapellx order
May 1, 2025
Updated review

My shapellx order experience was smooth. My short Fit very well, love it… no complaints at all. Will order again.

Date of experience: April 20, 2025

Shiny pants
December 22, 2024
Previous review

Decent pants but not too much stretch as I would like.

Date of experience: December 11, 2024
Georgia
1 review
0 helpful votes
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Just buy it!
April 30, 2025

If I could get one in every style and color I would! True shapewear in a comfortable and breathable swimsuit.

Date of experience: April 20, 2025
New York
1 review
0 helpful votes
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Love love love Shapellx!
April 30, 2025

Holds everything in place nicely, and sooo comfortable. I also really like lift it gives to the butt. Will definitely be purchasing from here again. By the way, the extra $13 for the surprise gift is a total score!

Date of experience: April 20, 2025
Arkansas
1 review
0 helpful votes
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Wonderful fit
April 30, 2025

I've never worn shapewear before, I was skeptical about its outcome. I didn't even know I was wearing it. It was very comfortable. I give Shapellx a 10/10 I highly recommend

Date of experience: April 20, 2025
Indiana
2 reviews
7 helpful votes
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Best shape wear brand
April 30, 2025

My experience is always amazing

Date of experience: April 20, 2025
South Carolina
1 review
0 helpful votes
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Not what I expected
April 30, 2025

Not what I expected. Works nice on bottom but what about for woman with size small cup. Need padding to fill the breasts area.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2025
Texas
3 reviews
0 helpful votes
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Snatch forever
April 30, 2025

Awesome. Love my shape wear. Feels good. Looks good. Straps are adjustable. My back feels so much better.

Date of experience: April 20, 2025
Florida
1 review
0 helpful votes
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Shocked by this shape wear!
April 30, 2025

I tried several shape wear by very popular brands and none of them did for me what this shape wear did! I absolutely love this one and so glad I gave it a shot! I've already recommended to several friends! Shapellx you have the best product out there! Thank you!

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Got my package
April 30, 2025

Great shapellx bought 2 kinds, fit well on it is exactly what i ordered and wanted. I would buy this again, I highly recommend this.

Date of experience: April 19, 2025