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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,794
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,110 reviews

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New York
1 review
0 helpful votes
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I love it amazing
May 2, 2025

This is an amazing experience that I have with this company I love the products it makes my body shape looks amazing. I am going to be so excited when I put my dress clothes on to go out into the community. I love and I and I am going to be ordering more items. I will refer to my family and friends

Date of experience: April 22, 2025
California
1 review
0 helpful votes
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Unexpected
May 2, 2025
Updated review

I really wanted to love the item I got but it compressed in a way that I got a back muffin top and under my armpits and the thigh parte wasn't as compressed as the tummy section so it felt awkward to say the least.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2025

Everything is very clear and easy to access information
April 8, 2025
Previous review

Everything is very clear and easy to access information.

Date of experience: March 29, 2025
Iowa
1 review
0 helpful votes
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My experience with this company is wonderful. I got what I ordered and it did what they said it would do.

Date of experience: April 22, 2025
California
1 review
0 helpful votes
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Firmly fit and good fabric.
May 2, 2025
Updated review

So pleased with what I got. The size is perfect and doesn't show any traces beneath the cloth. Will recommend it to anyone.

Date of experience: April 22, 2025

Good quality
March 31, 2025
Previous review

The firmness around the belly area so perfect and the color too.

Date of experience: March 21, 2025
Pennsylvania
1 review
0 helpful votes
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I love this product this very good quality I will safe it's a struggle to put on first but it's worth the purchase

Date of experience: April 22, 2025
South Carolina
1 review
0 helpful votes
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Shapellx Product
May 2, 2025

I love the product, just wish I would have went one size down. I ordered an large and should have gotten medium.

Date of experience: April 22, 2025
Florida
1 review
0 helpful votes
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True to size
May 2, 2025

I'm very happy with my purchase. The one I bought was very versatile. I was able to wear it as a top when we went to dinner on mour cruise.

Date of experience: April 22, 2025
Tennessee
2 reviews
0 helpful votes
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Perfection
May 2, 2025

Love it! It fits perfectly and is comfortable. It flattens my tummy just like I wanted. Definitely will purchase more products from here.

Date of experience: April 22, 2025
California
1 review
0 helpful votes
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Great quality
May 2, 2025

So good! Love it so much! I got blue and black and both colors are so pretty hurry summer time!

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
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Great hold, but it rolls
May 2, 2025

I like the compression level, but it rolls and I have to continuously keep pulling it up. I purchased two different styles in different sizes, and they both roll down.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2025
GB
2 reviews
0 helpful votes
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Satisfaction!
May 2, 2025

From the moment I received my order, I was impressed by the quality of both the packaging and the product itself. I am happy to report that the product I received was true to size and of excellent quality, and the shipping process was both quick and efficient. My package arrived in perfect condition, with no defects whatsoever. I will definitely be recommending Shapellx to others, and I look forward to making future purchases.

Date of experience: April 22, 2025
Texas
1 review
0 helpful votes
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Great quality
May 2, 2025

Great product, fitted well, did not roll down, and was comfortable. I wear a size 14 to 16, and the Xtra Large fitted well.

Date of experience: April 22, 2025
Tennessee
1 review
0 helpful votes
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Perfect Shape wear 🔥🔥🔥
May 2, 2025
Updated review

I was so fine🔥🔥🔥🔥 my husband couldn't keep his hands off me. 💯💯🎯. Watching for the next best thing. 👌👌👌👌👌👌👌😍😍😍😍😍😍😍🔥🔥🔥🔥🔥🔥

Date of experience: April 21, 2025

Product looks good and perfect for what I need
April 7, 2025
Previous review

Product looks good and perfect for what I need. Perfect 👌

Date of experience: March 28, 2025
Michigan
1 review
0 helpful votes
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My first shaper and I love it!
May 2, 2025

Side zipper is a plus and the fabric that allows your butt to keep its shape and not flatten— A1! Highly recommend!

Date of experience: April 21, 2025
Maryland
1 review
0 helpful votes
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My oder was excellent
May 2, 2025
Updated review

The right color that I oder. I try it on and it fit very good I likey shaplex. Especially the color. Don't have any!

Date of experience: April 21, 2025

Great service
April 7, 2025
Previous review

Great service

Date of experience: March 28, 2025
Washington
1 review
0 helpful votes
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Fit of product by size
May 2, 2025

Not as well as stated using measurements off website catalog order page so hard to relate my satisfaction of product

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 21, 2025
New Jersey
1 review
0 helpful votes
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Very please with Products
May 1, 2025

I didn't receive one of items but I email your company and you guy's ship it right out very please with your service Everything I purchase I love i definitely will order again.

Date of experience: April 21, 2025
California
3 reviews
0 helpful votes
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My Shapellx
May 1, 2025

I should got a size larger, but I have it to my daughter, who likes it very much. I will be ordering another one in a larger size

Date of experience: April 21, 2025
Oregon
1 review
0 helpful votes
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Love my shape wear!
May 1, 2025

I can tell a huge difference wearing it! I would definitely refer this to a friend and I can't wait to get more.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Excelent ands great
May 1, 2025

Yes, I received the order but I was sent the wrong size. I wanted a size Small. Can you send me a size small then I can return this one? Thank you

Date of experience: April 21, 2025