Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great experience with company. I was referred by a friend and now I am referring others. I am satisfied with their products. Thank you
I previously got leggings and shapewear. Had problems with rolling from 2 pieces and one of the full body shaapewear must be made for a short torso. Didn't sit right on my body. Bummer considering I paid a lot of money for the items.
I purchased my first REAL waist trainer from Shapellx. I absolutely LOVE IT! I don't ever want to be without one again. Excellent quality items!
I order the wrong size and was able to exchange the items for the correct size. The return process was easy and the communication was great. I ordered even more the 2nd time around
Hid the small back fat i have. No roll ups from the bottom. Maintained my beautiful figure and made it stand out even more. Worth it. Voila.
I previously bought a bathing suit from Shapellx and it is one of the best bathing suits I've ever owned. It's slimming, comfortable, excellent quality and looks amazing on!
The first time I ordered i received a mid support faja and it okay alright, I haven't used it since then. I'm hoping the a strong support will be a better fit for me
I love it if you could do more super compression with no seams and zipper all the way on the side that would be lovely it seems like you can see the zipper on everythingo wear with it but it pulls me in better thanthe medium compression shapeware pieces that I have. And more to target back and side fat...
I Absolutely love all of my shapeware lord of it's just too big now that I've lost weight maybe more adjustable shapeware that can tighten a you get smaller, for girls that are on a weight-loss journey, for continued use cause once it's too big you can't use it anymore it doesn't snatch you in.
Product was not what was expected. They credited a gift card to me to use for the entire purchase I made previously and told me to keep the product I was going to send back.
I was scrolling on Facebook and came across a black jumpsuit with the shapewear made in it and I ordered two the Camel and the black. My order came really fast.
I've been on a weight loss journey and so my skin has been a bit flaccid but with the Seamless Sculpt Strapless Bodysuit I was able to slip into a strapless dress confidently and without having any issues going to the bathroom. Sizing is true to what their sizing chart recommends.
I bought the waist trainer and I love the results that I got. Ordering another one today. I love the older one with the smaller handles though.
We take entirely too long to receive your gift cards. I would think that would be an easy process since I'm re-spending the money with the company.
The shape wear I bought fit perfectly and is beautiful. It held my tummy in plus gave me a little boost in the buttocks. This is my second purchase and it will not be the last. Great purchase and good customer service.
I bought bras initially for an event, but had to request a refund because they were not delivered to my home. The delivery person took pictures of the building but failed to deliver them to my front door and as a result, I never received them.
They are a reputable business, very caring in regards to their customers needs, answer quick and have good customer service skills.
Previous experience Strapless bras are very fitted needed a size up, 36G or F. Return is a little difficult and timely, (To get to a Live agent) I thought it would be request then get a return label. But I believe the return is on the way now. But It looks like they are sending the same size as the first one I ordered, 36DDD, I need the next size up.
It doesn't snatch my lower abs as well as I would like but the top half it makes me have a very small upper waist. However The first time I wore it i put it over my stockings and the leg part rolled up and had to keep pulling it down. So know I put the shapeware on first than my stockings with no problem of rolling up.
Great products. Only issue Ive ever had is one of airslim shorts shapers I purchased the zipper has come off. Other than that all products have been good quality.
It was so hard to choose which items I wanted because there were so many shape ware pieces that I liked to choose from. I wish the site created a way for me to create my own wish list
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

