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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

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37,491 reviews

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Tennessee
1 review
0 helpful votes
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Great but too big
December 7, 2025

I love the compression but if your small waisted with a bigger bottom then you need to get one that fits your waist, he hips will stretch

Date of experience: November 27, 2025
Louisiana
1 review
0 helpful votes
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Thank You ๐Ÿ˜
December 7, 2025

Shapellx is a true game changer! ๐Ÿ’ฅ๐Ÿ”ฅ The body suits that I've ordered in the past I'm able to wear all day weather it be under my work clothes (that I'm out in the field working at the plant) or going out on the town. ๐Ÿ’ƒ๐Ÿพ๐Ÿ’ƒ๐Ÿพ The material is very comfortable in any weather conditions. I'm able to see a tremendous difference from when I have one on and then when I don't. ๐Ÿ™ƒ I've literally thrown out every other bodysuit/girdle that never girded Lol ๐Ÿ˜‚๐Ÿ˜. I am a Shapellx Sista 4Life. THANK YOU๐Ÿค—

Date of experience: November 27, 2025
New York
1 review
0 helpful votes
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A bit complicated to put on
December 7, 2025

It took a longtime to get to me I wanted to order a next type but was afraid that I wouldn't get it in time. Because thus one doesn't fit as I thought it would.

Date of experience: November 27, 2025
Pennsylvania
1 review
0 helpful votes
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The zipper keeps popping
December 7, 2025

It was not great. I ordered correct. It rolls and zipper keeps popping. Was not happy. Gonna order a 2nd one to compare. Hopefully this 2nd one will ve better.

Date of experience: November 26, 2025
Texas
1 review
0 helpful votes
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A wonderful Brand
December 7, 2025
Updated review

I saw your add on YouTube and decided to go to your website. What I saw was great products so I wanted to order a few items. Received it all very timely.

Date of experience: November 26, 2025

Have great products to choose from on the site
November 25, 2025
Previous review

Have great products to choose from on the site.

Date of experience: November 14, 2025
North Carolina
1 review
0 helpful votes
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It was hard to get the color beige, black and brown and it kept popping up black so I don't know what color i am going to get.

Date of experience: November 26, 2025

I was very pleased and will be coming back next week...
December 6, 2025
Previous review

I was very pleased and will be coming back next week for some bras thank you so much.

Date of experience: November 26, 2025
New York
1 review
0 helpful votes
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Definitely tight but comfortable
December 6, 2025
Updated review

I tried it on just to see the fit. My occasion isn't happening until December 11th. However once on it was a bit tricky with the clasps to do myself. On the day I will need my daughter to help me with all those clasps. So technically I was not able to fully properly try to completely closed with my dress on. But I am determined to make this work.

Date of experience: November 26, 2025

Nice and easy
November 24, 2025
Previous review

Nice and easy

Date of experience: November 14, 2025
South Dakota
1 review
0 helpful votes
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Excellent
December 6, 2025

The size that I ordered for a bra was way bigger than I expected and the fixed it along with one of the body suits. Customer service was great.

Date of experience: November 26, 2025
Florida
1 review
0 helpful votes
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Snatched!
December 6, 2025
Updated review

I ordered this shapewear in a size large and wasn't compressing enough for me so I ordered it in a medium and I couldn't be happier. It smoothed me right out! I'm 8 months postpartum and this is just what I needed to help me look and feel good in my wedding dress.

Date of experience: November 24, 2025

The Nov20 code didn't work anymore so I had to pay...
November 24, 2025
Previous review

The Nov20 code didn't work anymore so I had to pay full price but I signed up for the text and everything to get the code. Other than that it was fine. I appreciate the testimonial videos.

Date of experience: November 14, 2025
California
1 review
0 helpful votes
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Not what I expected
December 6, 2025

I received my shapewear and sadly I got a run on the tights while putting them on for the first time. I ordered a black and brown one and got a hole on the black ones. Broke my heart.
The mystery bag I ordered came with a cute pajama set and another shapewear which was awesome!

Date of experience: November 19, 2025
TT
1 review
0 helpful votes
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I need to exchange sizes
December 6, 2025

Hello, the shipping was great however, the bras are too large. I did send an email several days ago regarding an exchange, but I have not heard back as of yet.

Date of experience: November 26, 2025
California
1 review
0 helpful votes
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Great bra
December 6, 2025
Updated review

This is the first time I actually have a bra that I don't fall out of or digs into my skin. I pop out of the top occasionally but, IT FITS. That's my personal main focus. What's really awesome is the back smoothing part of it

Date of experience: November 26, 2025

My ordering process was straightforward & quick
November 24, 2025
Previous review

My ordering process was straightforward & quick. I didn't have any difficulties with checking for my size.

Date of experience: November 13, 2025
California
1 review
0 helpful votes
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I ordered two of the footless tights with the full top as well. They were great and not too difficult to put on, they really smoothed everything out. I did also order one that did not cover the legs, for like underwear and they dug into my hips, leaving awkward lines.

Date of experience: November 26, 2025
Kentucky
1 review
0 helpful votes
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Good but potential to be great
December 6, 2025

Pros: Great color options. I got black brown and nude/beige. The fit was nice and snug.
Cons: They don't go down as far as advertised (and I'm 5'5"). They are not as thick as advertised which is why I bought them in the first place.

Date of experience: November 26, 2025
New York
2 reviews
0 helpful votes
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Love their products
December 6, 2025

I've ordered before and love the selections and price. Great comfort and never disappointed. Thank you for creating a great shape wear thats affordable to any budget.

Date of experience: November 26, 2025
California
1 review
0 helpful votes
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Sheer Quality
December 6, 2025

Unfortunately, I am unable to speak on anything other than the quality of the items which was supreme, but because I could not and did not use them and this is my first time ordering from the company that's it that's all

Date of experience: November 26, 2025
Oregon
1 review
0 helpful votes
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Perfect
December 6, 2025

Perfect fit, makes me feel oh so confident in the gym. I absolutely have no complaints, I will buy again and encourage others to buy as well. U will love the attire

Date of experience: November 25, 2025
Alabama
1 review
0 helpful votes
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Does the job
December 6, 2025

Shipping was fast and secure. The shaper does its job but is very uncomfortable in the crotch area. I'm assuming this is because I have a longer torso and the intended length and placement is not the same for me. Please consider creating an option for extended torsos in the future.

Date of experience: November 26, 2025
Missouri
1 review
0 helpful votes
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I have used Shapellx products for all special occasions including my wedding and they have never let me down! If you are looking to be snatched yet comfortable, you've come to the right place!

Date of experience: November 25, 2025
Texas
1 review
0 helpful votes
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Overall I like
December 6, 2025

So I ordered the fleece lined tights in what I thought had the tummy control and line up the butt, instead I got the diaper booty regular fit. I do like the color and they fit true to size. Can't wait to wear them on the plane for work.

Date of experience: November 25, 2025