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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Sized down due to weight loss and didn't feel like it is a shaping product ad depicted in the video. It's an ok product but misleading on the shaping power.
I have purchased Shapellx in the past and it elevates my appearance and improves my confidence when I get dressed up. It's comfortable and easy to wash and reuse.
This is the fourth time am buying from this company, I love everything you have it works better than any shape wear I've tried!
It surprisingly good. The cost on my first purchase was quite expensive even with a small discount. The item is good and this why the second order. Discount was better.
The item does work, more so in the waist than the fupa area. I love that it doesn't go over my breasts and push them down but it does give me a Hella back roll and was the tightest right under the bra. A straight workout to get on. I ordered my normal size & it was honestly a bit too small to be comfortable. Hopefully they'll fit me in a couple months after a few more pounds 🤞
I purchased one item from Amazon for a wedding. I was struggling with hormones and so nothing worked until I put the Shapellx garment on and I was Wedding ready!
Ordering was a seamless process. My product arrived just in time for my event. I received the right size and color. Everything was perfect!
Quick and easy and loved the 15% discount
When I say these products are absolutely necessary for me I mean that I literally wear something from them every day I had gastric bypass and the skin on my legs hangs heavy probably 10lbs of excess skin and these products lift and zip yet are comfortable I used to wear a waist trainer and 2 pairs of tights under my clothes now I can simply wear the full body suit
It was a great fit. Could have went down a size but still worked.
I had made an error while ordering by accident and customer service was so helpful with getting it fixed right away! The quality of these items are also fantastic!
I'm very frustrated with your return and exchange ideas. And nobody answers calls and your internet setup is not customer friendly.
Overall the garments were good quality, however the size chart needs to be adjusted based on the fit of each specific garments. I bought 3 items. 2 xl n 1 large. One of the xl, waist trainer didn't fit. I had the panty ( with mesh) for one item and it roll up to my groin. Area. My dress was tight, so the crease at the groin area was evident. I had to take it off
The overall experience has been great. The items arrived earlier than I expected and they fit amazing. I may try a size smaller next time I order just to see the difference in fit. Overall, it was really worth it.
Excellent customer service, quick response. I got a big size shaper and after trying it on, i did not feel snatched due to size of the shaper. I started my return process and was contacted by a rep via email who resolved my issue quickly. My new shape wear that i got free of charge feels snatched and i like the contraction my stomach gets when i have it on and this contraction continues after taking it off.
The shape wear is just as you see advertised. I bought for my wedding, and for other people, and they all love it. It is easy to put on and very comfortable.
The shapewear is great however if you're a big chested girlie like me you'll struggle. I ordered a large as thats what the measurements said i was and when I got the shapewear in person the bra cups were for someone of a B cup, not a D cup
I sized down and ordered a small because I'm in the process of losing weight I wear medium clothing. But the small fits good and firm which is what I was looking for.
Ordering was easy website was great love all the options from shorts to swimwear
Im in a wedding and am wearing a satin bridesmaid dress that shows everything it showed them hook and eyes on my regular shapewear. Took a leap of faith shapellx and wow! Not only does it snatched but its wayyyyy more comfortable. Even though it definitely squishes everything it doesnt feel like it! Definitely have been converted.
Items that I originally purchased just didn't work with my upper body so they offered a gift card and placement of a refund and allowed me to keep the items. We'll see if we can still make them work somehow or if I can donate them
Every woman deserves to feel snatched and sexy. No matter your shape or size THIS shapewear will have you feeling like a DIVA… I have several pieces and I live in them.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

