Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,789
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

36,751 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Sherry C.
Unfollow Sherry C.
Share Review
Report Review

I am waiting on a replacement item
December 12, 2025
Updated review

I haven't spoken to anybody or haven't received my replacement item since I talked to Olivia thank you. My replacement item would be very appreciated soon, please

Date of experience: December 1, 2025

It was hard to get my account set up and pay through...
November 25, 2025
Previous review

It was hard to get my account set up and pay through PayPal

Date of experience: November 14, 2025
Maryland
1 review
0 helpful votes
Follow Kim W.
Unfollow Kim W.
Share Review
Report Review

Too Small
December 12, 2025

Company was nice enough to offer the correct size to be shipped for free still waiting!
They also told me to keep the incorrect size!

Date of experience: December 1, 2025
California
1 review
0 helpful votes
Follow Natasha F.
Unfollow Natasha F.
Share Review
Report Review

Will buy again
December 11, 2025
Updated review

My shopping experience was great! The delivery was quick and everything fits great and the material is very sturdy and good quality.

Date of experience: December 1, 2025

Easy to use the website and love the videos and product...
November 29, 2025
Previous review

Easy to use the website and love the videos and product details

Date of experience: November 18, 2025
Maryland
1 review
0 helpful votes
Follow Alejandro L.
Unfollow Alejandro L.
Share Review
Report Review

Buena
December 11, 2025

Muy satisfecho y volveremos a comprar mas

Date of experience: December 1, 2025
Texas
1 review
0 helpful votes
Follow Natoshia J.
Unfollow Natoshia J.
Share Review
Report Review

Amazing shapewear
December 11, 2025

Well, I'm still working on my perfect sizing with this company every product I bought from them. I'm absolutely love! I'm not a huge fan of stockings, but I bought two pair from them and they are amazing. This is the company I will buy all of my shape work from moving forward.

Date of experience: December 1, 2025
Tennessee
1 review
0 helpful votes
Follow Goldie B.
Unfollow Goldie B.
Share Review
Report Review

I need to do a return
December 11, 2025
Updated review

I like the quality of your products but two of the products were to small. I've emailed about a return but haven't received a response

Date of experience: December 1, 2025

I chose shapellx because of good reviews
November 19, 2025
Previous review

I chose shapellx because of good reviews. The item I originally wanted was out of stock so I chose this item.

Date of experience: November 9, 2025
District of Columbia
1 review
0 helpful votes
Follow Bernice J.
Unfollow Bernice J.
Share Review
Report Review

I am trying to make an exchange because the bras that I ordered are too small, and I am requesting
An upgraded fit, and as of yet I keep getting little or no proper information on getting a return label
To return the bras.
This is a little too much.

Date of experience: December 1, 2025

Great fit
November 29, 2025
Previous review

I like the way it fit

Date of experience: November 19, 2025
Illinois
1 review
0 helpful votes
Follow Maria R.
Unfollow Maria R.
Share Review
Report Review

Me gusta mucho el soporte que da
December 11, 2025

Simplemente me encantan ya son 4 veces que compro aqui

Date of experience: December 1, 2025
New York
1 review
0 helpful votes
Follow Quanda D.
Unfollow Quanda D.
Share Review
Report Review

You really don't need to put bras or panties on with any of these items. You just wear this item. It's very refreshing to have your own body displayed with the gentle hands of shape Plex just forming your breast your midriff your tummy and your ample buttocks!

Date of experience: December 1, 2025
Michigan
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

Poor Customer Service
December 11, 2025

I placed an order. The order was incorrect. I called and sent pics. I was told it would be corrected and the correct item I ordered would be sent. I received the "corrected," and it was the same thing they got wrong in the first place. Now I don't want any of it. I have yet to receive the return shipping label i requested last week!

Date of experience: December 1, 2025
Michigan
1 review
0 helpful votes
Follow Carlethia M.
Unfollow Carlethia M.
Share Review
Report Review

Phenomenal
December 11, 2025

The shareware actually pulls you in as you expect it to. With other shareware you're disappointed every time. Not with Shapellex. It's like a dream, you can't believe the fit is real, but it is!

Date of experience: December 1, 2025
Michigan
1 review
0 helpful votes
Follow anglelec j.
Unfollow anglelec j.
Share Review
Report Review

The item wasn't a good fit
December 11, 2025

Because of the shape where I ordered created indentations in my thigh and I couldn't wear dresses that were fitted with it I had to send it back and the legs rolled up

Date of experience: December 1, 2025
Florida
1 review
0 helpful votes
Follow Jadean L.
Unfollow Jadean L.
Share Review
Report Review

This is the one
December 11, 2025

Theses products are the real deal it does what it says it will do. I love the way the bras hide back fat and the body suit gives that hour glass shape when wearing a dress

Date of experience: December 1, 2025
New York
1 review
0 helpful votes
Follow Stella B.
Unfollow Stella B.
Share Review
Report Review

Beautiful, comfortable fit!
December 11, 2025

Once you get it on, it hugs you in all the right places without being too restrictive. I can still move around and breathe lol.

Date of experience: December 1, 2025
Nigeria
1 review
0 helpful votes
Follow Aniedi O.
Unfollow Aniedi O.
Share Review
Report Review

Great Product and Service
December 11, 2025

This was my first time buying and I had an awesome experience. The delivery time was 3 to 7 days and it didn't extend past that. I was scared that the product wouldn't fit as sizing online can be very deceptive but it fit like a glove! I would definitely be buying again.

Date of experience: November 26, 2025
Massachusetts
1 review
0 helpful votes
Follow Andrea O.
Unfollow Andrea O.
Share Review
Report Review

So good
December 11, 2025

I love it! I had ordered an XL but needed a 2x (so consider going up one size) and the exchange was easy and hassle free. I got the bodysuit with tights and those tights are so durable like rip resistant!

Date of experience: December 1, 2025
Illinois
1 review
0 helpful votes
Follow Monica C.
Unfollow Monica C.
Share Review
Report Review

More zipperless open crotches PLEASE!
December 11, 2025

I tried it. I liked it. I came back. If there is a way that the zipper at the crotch could be done away with on more of your products please just leave them open. Zippers hurt when left open and for me the fear of catching myself is scary.

Date of experience: December 1, 2025
Georgia
1 review
0 helpful votes
Follow Kaja C.
Unfollow Kaja C.
Share Review
Report Review

I have found my shapewear company
December 11, 2025

Very easy to order the app is detailed perfectly for people like myself that's not an online shopping person. My package was delivered as I was told it would be.

Date of experience: November 30, 2025
Connecticut
1 review
0 helpful votes
Follow Kathleen C.
Unfollow Kathleen C.
Share Review
Report Review

Fast delivery and worth the hype
December 11, 2025

Shipping and delivery was fast and efficient. Items were true to size. For a high compression fit, you might consider sizing down one. Extremely comfortable, easily tolerable for all day wear. Would absolutely purchase again.

Date of experience: November 30, 2025
Georgia
1 review
0 helpful votes
Follow Patricia M.
Unfollow Patricia M.
Share Review
Report Review

LOVE THIS BRAND
December 11, 2025

Shapellx is hands down the best shapewear company in the business. I only wish they would just put the zipper for the shapewear on the side for all of the products, not just certain ones.

Date of experience: November 30, 2025