Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I haven't spoken to anybody or haven't received my replacement item since I talked to Olivia thank you. My replacement item would be very appreciated soon, please
It was hard to get my account set up and pay through PayPal
My shopping experience was great! The delivery was quick and everything fits great and the material is very sturdy and good quality.
Easy to use the website and love the videos and product details
Muy satisfecho y volveremos a comprar mas
Well, I'm still working on my perfect sizing with this company every product I bought from them. I'm absolutely love! I'm not a huge fan of stockings, but I bought two pair from them and they are amazing. This is the company I will buy all of my shape work from moving forward.
I like the quality of your products but two of the products were to small. I've emailed about a return but haven't received a response
I chose shapellx because of good reviews. The item I originally wanted was out of stock so I chose this item.
I am trying to make an exchange because the bras that I ordered are too small, and I am requesting
An upgraded fit, and as of yet I keep getting little or no proper information on getting a return label
To return the bras.
This is a little too much.
Simplemente me encantan ya son 4 veces que compro aqui
You really don't need to put bras or panties on with any of these items. You just wear this item. It's very refreshing to have your own body displayed with the gentle hands of shape Plex just forming your breast your midriff your tummy and your ample buttocks!
I placed an order. The order was incorrect. I called and sent pics. I was told it would be corrected and the correct item I ordered would be sent. I received the "corrected," and it was the same thing they got wrong in the first place. Now I don't want any of it. I have yet to receive the return shipping label i requested last week!
The shareware actually pulls you in as you expect it to. With other shareware you're disappointed every time. Not with Shapellex. It's like a dream, you can't believe the fit is real, but it is!
Because of the shape where I ordered created indentations in my thigh and I couldn't wear dresses that were fitted with it I had to send it back and the legs rolled up
Theses products are the real deal it does what it says it will do. I love the way the bras hide back fat and the body suit gives that hour glass shape when wearing a dress
Once you get it on, it hugs you in all the right places without being too restrictive. I can still move around and breathe lol.
This was my first time buying and I had an awesome experience. The delivery time was 3 to 7 days and it didn't extend past that. I was scared that the product wouldn't fit as sizing online can be very deceptive but it fit like a glove! I would definitely be buying again.
I love it! I had ordered an XL but needed a 2x (so consider going up one size) and the exchange was easy and hassle free. I got the bodysuit with tights and those tights are so durable like rip resistant!
I tried it. I liked it. I came back. If there is a way that the zipper at the crotch could be done away with on more of your products please just leave them open. Zippers hurt when left open and for me the fear of catching myself is scary.
Very easy to order the app is detailed perfectly for people like myself that's not an online shopping person. My package was delivered as I was told it would be.
Shipping and delivery was fast and efficient. Items were true to size. For a high compression fit, you might consider sizing down one. Extremely comfortable, easily tolerable for all day wear. Would absolutely purchase again.
Shapellx is hands down the best shapewear company in the business. I only wish they would just put the zipper for the shapewear on the side for all of the products, not just certain ones.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

