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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I brought the 4 in one shape wear and I realized it was too easy to get on, so I'm ordering 2 different sizes this time. I have multiple products from Shapellx. I'm a customer for life.
I love the feel of the material but it's too tight around my inner thighs.
I have purchased 4 of the shapers. So far, I've only worn 2 of them. My shorts shaper is the bomb!
The shaper leggings is ok. I have an issue with the wire base on the sides. It rubs into my torso and has cause marks and uncomfortableness when wearing. I have to cushion it with bandages when wearing. I even went a size up from my usual size.
Ease of use and convenient, with good quality products at a great price.
I have not wore it yet but it looks just like the picture came pretty quick. I have aways wore spanks to suck me in so I think this company may have gotten it right.
I ordered this Shaper after seeing an advertisement on Facebook. Everything looked great, but I was still skeptical because it can be hit and miss with ads on Facebook. The ordering process was quick and easy and shipping was fast (about 1 week). The material is high quality and really holds you in (strong compression) and smooths you out. Another plus is that the top doesn't roll down. Everything stays in place! I will definitely buy from them again. For reference, I am 5'0 and 135 pounds and ordered a size Small.
I ordered a few items with delivery date to be December 3/4 never received my items. They did issue gift cards so that was the good ending of it but very disappointed. I ordered an item from this company through TikTok and my item made it to me in 3days.
Easy to place order and look at sizing
My shspellx strapless bra save my elegant night. It fixed me perfectly with the dress I wanted to wear. I love how it lift my twins up and keep them In place
My previous experience with Shapelx is fast service. The beautiful packaging. I live the texture of the bras and under shorts. The material is very good material and it really holds you up and in.
Love these jumpsuits, I ordered 3, the only reason didn't give 5 stars, a little hard to get into, but once you get it on it's great. Also does show a little too much cleavage.
As a woman who is plus size I just want to say thank you for helping me my confidence back. I would love to show my results and show others, whether you are a small or 3x. Shapellx represents you!
It was a great product and experience. The bra wasn't my size but I got refunded with the full amount and also a $10 voucher to use for next purchase which was really great. Hopefully this purchase will be my perfect size!
Specific details about sizes will have been great
I'm a 5'2", 147 pounds lady with a gut... I normally wear larges and sometimes mediums. I was told by a representative that the shapewear usually runs small so I stuck with a large. My gut was not held in at all. I was extremely disappointed as I bought it for a formal event and the gut was still loud and proud. If you're looking for the snatch you see in their videos, would size down. I'll be looking into their return or exchange policy this weekend.
I received the first step of exchange with a link to follow 2 days ago. I am still waiting for further instructions to ship my garments back. I want one size larger on 3 pieces. I'm unable to move further since assistance has stopped.
The material had a comfortable feeling and I liked the shoulder hook adjustments, but the overall bra fit was too small. I will exchange for a larger size.
Fast and easy website
Shopping and online payment processing was fast and easy
Items properly packaged
My order arrived promptly
I like the product and texture
The only issue I have with product is the opening of garment for bathroom use -though maybe great for some women It's a bit difficult for me since I have back pain
Easy navigation quick service informative prompt
**************415
Customer service is the best, they respond quickly and provide timely information and resolve issues. I love the quality of all the items.
I bought several tummy control bodysuits they are the best ever. Love them!
I have tried contacting customer service twice to return an item. The website makes this sound simple, but it isn't simple if you don't follow through on your part of the deal.
Many of my shape-wear pieces are from ShapeLLX and I've worn and washed them several times and they keep their shape and snatch capabilities with every wear.
The Bra I ordered is very comfortable but the cup size needs to be bigger. I need to return it. Hoping to size up and exchange 🙏🏼 with no problem.
RCVD my package 📦... tried it on and PRESTO... INSTANT SEXY! Hugs my curves 🤗 and even bent over... to test the material and noticed the peek a boo so I can even go Potty (pee). I thought... YESSSSSS!****
Packaging was nice and I had very fast shipping, hopefully it's the same this time, if that's the case I will recommend to all my friends and family, one thing that can discourage me from purchasing is delays in shipping … the quality of the product surpassed my expectations and the fast delivery just complemented the experience.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

