Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,462 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Yardely M.
Unfollow Yardely M.
Share Review
Report Review

EXCELENTE
December 17, 2025

ME ENCANTA LA TELA LA CÁLIDAD Y LO SUTIL QUE ES, no se nota

Date of experience: December 7, 2025
New Hampshire
1 review
0 helpful votes
Follow Vera S.
Unfollow Vera S.
Share Review
Report Review

Leg roll
December 17, 2025
Updated review

Yes, I received my order. Like the feel by hand; however, don't like the legs of the shorts keep rolling up. I shouldn't have to keep reaching under my dress to pull the legs down.

Date of experience: December 7, 2025

Fit
November 30, 2025
Previous review

Fit and sizing scale may be a little off.

Date of experience: November 20, 2025
Georgia
1 review
0 helpful votes
Follow FELECIA H.
Unfollow FELECIA H.
Share Review
Report Review

INNER ARMOR
December 17, 2025

The fabric was excellent but underneath my dress even with my slip on you could see the zipper on the front of my dress that's why I ended up liking the side zipper

Date of experience: December 7, 2025
Michigan
1 review
0 helpful votes
Follow Tanzy T.
Unfollow Tanzy T.
Share Review
Report Review

Love the panties not the bras
December 17, 2025

My experience with purchasing panties has been good, but my experience with purchasing the bras has been horrible. I could never get the bras to fit. I sent them back 3x, and just gave up.

Date of experience: December 7, 2025
Virginia
1 review
0 helpful votes
Follow Tonya H.
Unfollow Tonya H.
Share Review
Report Review

Impressive
December 17, 2025

This is the BEST shapeware I've ever worn. It lifts and compress in all the right areas. I have about 6 different items and I have my eye on a few more. I'm a very happy customer

Date of experience: December 7, 2025
North Carolina
1 review
0 helpful votes
Follow Jasmine E.
Unfollow Jasmine E.
Share Review
Report Review

Great quality
December 17, 2025

Received my garment and it was well packaged. It seemed really small at first but with a couple of wears it was perfect for a snatched and supported fit. Overall it was a good purchase

Date of experience: December 7, 2025
Illinois
1 review
0 helpful votes
Follow Cheryl L.
Unfollow Cheryl L.
Share Review
Report Review

Good response from company.
December 17, 2025
Updated review

I ordered two different sizes and had to replace the extra large with a large and the company was very good about responding and replacing.

Date of experience: December 7, 2025

Works for older ladies!
November 20, 2025
Previous review

Nice compression all over which not only makes me look better that helps with circulation.

Date of experience: November 10, 2025
Alabama
1 review
0 helpful votes
Follow Kathy F.
Unfollow Kathy F.
Share Review
Report Review

It wasn't I thought I ordered
December 17, 2025
Updated review

I ordered the wrong item, I wanted to get a refund, they said when it comes out my account & it cleared but I still haven't received my refund. They also said to keep the item.

Date of experience: December 7, 2025

I like telling people about the merchafise
October 21, 2025
Previous review

I like telling people about the merchafise

Date of experience: October 11, 2025
Virginia
1 review
0 helpful votes
Follow Tara W.
Unfollow Tara W.
Share Review
Report Review

Reliable for Light Shaping, Not Built for Drastic Results
December 17, 2025
Updated review

I recently tried several items from the Bare Essentials Skin Flow collection, including the Everyday Shaping Underwear and the Skin Flow Strapless Sculpt Thong Bodysuit. This shapewear offers decent support and performs well on the basics of smoothing and contouring under clothing. While I've purchased different products in the past, this newest set stands out for its comfort and gentle hold. It doesn't promise miracles, and I didn't expect any, but it does create a more polished look for outfits that need a bit of structure.

Some of the dramatic before-and-after results shown in promotional videos don't fully align with my experience. The compression is moderate rather than firm, and although there is some shaping, it is not transformative. This may leave some wondering whether the visuals presented accurately reflect everyday results.

Still, if you're not looking for heavy-duty compression and want something that pulls you in lightly while smoothing your silhouette, these pieces perform well in that category. They are especially useful under dresses or fitted pieces where a clean, seamless appearance matters.

Overall, the Bare Essentials Skin Flow line is a solid choice for everyday wear. Not groundbreaking, but reliable for light shaping, comfort, and a smoother finish under clothing.

Date of experience: December 2, 2025

No Shade, Trying This Again
November 29, 2025
Previous review

I'm not sure if the items were too small but I couldn't fit into them without feeling faint.

Date of experience: November 19, 2025
California
1 review
0 helpful votes
Follow Grace A.
Unfollow Grace A.
Share Review
Report Review

I love my item
December 17, 2025
Updated review

The Shipping experience was fast. The only thing in the delivery driver shop at the wrong apartment. But we figure it out on time.

Date of experience: December 7, 2025

Well so far, not bad until I receive my item
December 5, 2025
Previous review

Well so far, not bad until I receive my item

Date of experience: November 25, 2025
Texas
1 review
0 helpful votes
Follow Ashley R.
Unfollow Ashley R.
Share Review
Report Review

Love my products. I do wish you'd cone out with a longer long line bra with steel boning g instead of plastic although if you make it 2 inches linger that wouldn't be necessary. I bought 2 longline and the bend and roll up. If you'll be standing only in them great but if you sit or lounge not great. They lose their shape and roll up. I would love to see this bra longer to the waist not ribs. Like a crop top Bra. More coverage. Id replace all my bras if yall make this to the waist length.

Date of experience: December 7, 2025
Texas
1 review
0 helpful votes
Follow Keyona J.
Unfollow Keyona J.
Share Review
Report Review

Best bras ever
December 17, 2025

My bras are very comfortable and secure. With other brands you have to sacrifice one for the other never getting both. It was my first time buying leggings frm them and they fit very good. I truly like them

Date of experience: December 7, 2025
South Carolina
1 review
0 helpful votes
Follow Latasha M.
Unfollow Latasha M.
Share Review
Report Review

Love it
December 17, 2025

I love everything about this bra. From the packaging and delivery and especially the fit. I was reluctant at first to order a bra on line and without seeing my original cup size I wear because not all cup sizes and bras fit the same... but this one work and I found my forever bra!

Date of experience: December 7, 2025
Georgia
1 review
0 helpful votes
Follow Vonetta H.
Unfollow Vonetta H.
Share Review
Report Review

Slow process
December 17, 2025
Updated review

Placing the order was easy, but receiving it took way to long. I ordered 3 other things a week after I ordered from you all and I got those ordered before I got this order.

Date of experience: December 7, 2025

Love
December 2, 2025
Previous review

Love the products. This is my 4 time buying

Date of experience: November 21, 2025
Georgia
1 review
0 helpful votes
Follow AJILE P.
Unfollow AJILE P.
Share Review
Report Review

The briefs with the straps provided good support but the straps are uncomfortable. They cut into my skin, cause bruising & are difficult to remove.

Date of experience: December 7, 2025
Pennsylvania
1 review
0 helpful votes
Follow DaRonica C.
Unfollow DaRonica C.
Share Review
Report Review

Good quality
December 17, 2025
Updated review

Good quality not much stretch to the material so you may have to order up a few sizes. Definitely holds you in and mine so far has not rolled up

Date of experience: December 7, 2025

Review
December 5, 2025
Previous review

Good product my first shaper was loose and the legs still rolled up bought a 2x would need smaller size but was afraid it would still roll. Bought a different type this time hope this one works out better

Date of experience: November 24, 2025
Arizona
1 review
0 helpful votes
Follow shirl s.
Unfollow shirl s.
Share Review
Report Review

Issue resolved easily
December 17, 2025

I had to return my product because I chose the wrong size. Customer service was friendly and my return very easy by responding so quickly with a resolution.

Date of experience: December 6, 2025
Florida
1 review
0 helpful votes
Follow Tanaya R.
Unfollow Tanaya R.
Share Review
Report Review

On point
December 17, 2025
Updated review

I placed an order for an item that was too small, the customer service was spot on. I was shipped a replacement immediately and by the next week I I had my order. And my item is such good quality. Will definitely be ordering again

Date of experience: December 6, 2025

Great product
November 27, 2025
Previous review

Snatched EVERYTHING in

Date of experience: November 17, 2025
Ohio
1 review
0 helpful votes
Follow Derronda W.
Unfollow Derronda W.
Share Review
Report Review

Tried it on a whim
December 17, 2025

I'd been eying some of the products for some time and I was skeptical about trying them. I figured I'd give it a shot and I have zero regrets. I do with that there was a bit more compression in the stomach area as that is where I carry much of my "torso" weight. The butt lifting feature left me pleasantly surprised, as did the comfortability. The material is durable but also comfortable.

Date of experience: December 6, 2025
Florida
1 review
0 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Share Review
Report Review

They take too long to respond to you and there should be easier way for you to return where you can just go online like other companies and get a barcode and scan it and be done

Date of experience: December 6, 2025