On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
There's no support for the cups and it did not fit. I normally wear a size Large or XL but this one did not fit at all. It was too tight and would roll up. I referenced the size measurements but it still didn't workout. Will be returning. Everything got delivered on time but did not like the shapewear over all.
Chat feature was helpful in my decision to purchase!
Great support in rhe products I've purchased. They are comfortable and you will look all the way together. Ive tried another brand and it didn't provide the support Shapellx provides. Best product on the market.
Love the product the good is good and comfortable. These are the best on the market. Ive ordered from smoother brand and I wasnt happy with the product. Trust me from a fluffy girl you will be satisfied.
Needed good support - but also comfortable for wearing under a gown all day and evening for a wedding. This product checked all the boxes
I recently purchased the AirSlim Tummy Control Short. Let me start by saying i like the quality of the item, no issues with that at all.
So heres my issue. I made sure to check the chart to ensure i ordered the right size i even remeasured myself etc etc. I was very happy to recieve my order. It came in a timely manner, actually earlier than i thought. BUT it's a size too small. Sooo i can't wear it... i would say if your ordering items to probably size up just one for this one. I've ordered other products from the company in the past with no issues. Not sure why this was the odd ball.
I have watched this site for about 2 years. And I finally decided to try it. I love the quality of my garment. It's strong enough to hold my muffin top but not too tight! Best decision I could've made! It took me long enough. Dint be like me. Order yours today!
I've been looking for a bra that lifted and supported but was still comfortable. I'm almost 2 years post partum, and my breasts are not perky as they used to be before pregnancy, so none of my previous go-to bras fit me right. This one feels comfortable like my usual sports bras, but actually supports my breasts and gives me some lift.
This product is great, smooths out all areas. It is a bit difficult to get on, I thought I was going to rip it but the fabric and seams are quite strong and once I got it on once it was much easier.
The product is of very good quality. Customer service also reflects the integrity of the product. This is business well done. A brand for women for sure.
I purchased a body shaper in my skin color Brown. I wasn't sure what to expect when it arrived but boy was I pleasantly surprised the best thing about it. In reality is the fact that it's my flesh color it's Brown and I love it.
My first order I was really excited about trying the new Booyah booty lifting shorts! Well the sizing was a problem for me because, like a lot of the models in the photos (big butts little waist), it took me, almost 2 months, after ordering! Going, back and forth with happy returns and finally getting the right size... whew! Yeeeeeeese, when we got it RIGH(and they Did)... The snatch was everything! I truly appreciate the attention that the customer service gave me and getting satisfied with my purchase and once I was it was AMAZING! GREAT customer service, A Plus! HALLELUJAH! I thank you🙌💯
I do love the idea of their shapewear once you get it right it's right getting the thighs right with my biggest problem with my weight fluctuating before receiving the product during my weight loss
I've been trying to find the perfect body shape wear that also fit the bust and had no luck. Bust size should also go into consideration just as much as clothing size. So I'm very happy with my purchase. The bust is still a little big but fits better.
I bought 2 items, one I couldn't even get up my thighs and the other was a struggle to get back off.
I'm gonna try again with a different size, but if these don't work I'm gonna be upset.
I like to pull up on all my shapewear
Bc stepping in and then snapping it up in the front and then zipping it in my opinion it doesn't work for me it cuts me around the upper part of my thigh and private part
It worked as it should made. My dress look a lot better. I would not recommend it for long wear. I wore it for about 7 hours and it did start to become very uncomfortable.
So, far I have been pleased with Shapellx products. This is my third order, and I am sure I will be happy with their product. I ordered the AirSlim Jumpsuit with built in foundation. What a great idea Can't wait to get them. Keep up with the new ideas.
Shapellix had exactly what I was looking for in my size. It can be a challenge when shopping and when you finally find what you need for a special occasion the feeling is fantastic. I was pleased with the product.
This is my 3rd purchase from y'all and I am always thrilled with what I get. Great fit, good quality, fast shipping... a wonderful purchase. I am snatched!
I'm very happy with my order just disappointed with the shipping company who left package outside the building and a kind person brought it up stairs
It has been a while, but the previous Bra that I received I did not like it because it didn't offer full coverage like I thought as advertise so hopefully this new bra that I am purchasing will do as advertised as well
I tried an item with strong support and after following the sizing chart my item was way too small. I also did not like that the zipper was visible through my clothes.
Ordered based on the reviews off facebook with actual woman trying these on and showing the difference. It absolutely did the same for me! I didnt expect it to smooth as much as it did (based on previous experiences with other brands) and it works out beautifully!
Easy to navigate site, and found what i was looking for.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account