Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,789
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

36,786 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Briana M.
Unfollow Briana M.
Share Review
Report Review

Everything is to the point
December 21, 2025
Updated review

They have multiple styles and ways to adjust the shapewear to your liking. I love that there are detachable straps on some of the shapewear. The size options are great as well.

Date of experience: December 11, 2025

Great
December 9, 2025
Previous review

Great. To the point.

Date of experience: November 28, 2025
Connecticut
1 review
0 helpful votes
Follow Camille B.
Unfollow Camille B.
Share Review
Report Review

I was happy I chose Shapellx and was very satisfied with my order and its delivery time, but it doesn't fit. It was said to be true to size, and I'm a 2XL, but unfortunately, a 3XL would be my fit.

I am really so disappointed about that.

Date of experience: December 11, 2025
North Carolina
1 review
0 helpful votes
Follow SARITA J.
Unfollow SARITA J.
Share Review
Report Review

Not meeting expectations
December 21, 2025

Shipping was delayed. Additionally the product is low quality as the boning/ wire was exposed upon recipt. I should have went with my 1st instinct and only bought one instead of 3. Lesson learned definitely won't buy from Shapellx in the future.

Date of experience: December 11, 2025
New York
1 review
0 helpful votes
Follow Joanna M.
Unfollow Joanna M.
Share Review
Report Review

Sizing is off
December 21, 2025
Updated review

I brought 3 items and only one fit. I am awaiting customer service's reply on next steps for returning the two that did not fit. The item that I am keeping is a 5x and it's a little loose but if I go down to the 4x I do not think it will close up.

Date of experience: December 11, 2025

Worried about the sizing but hope the return process...
December 9, 2025
Previous review

Worried about the sizing but hope the return process is seamless if it doesn't fit

Date of experience: November 29, 2025
Texas
1 review
0 helpful votes
Follow LaVonne M.
Unfollow LaVonne M.
Share Review
Report Review

I can breathe!
December 21, 2025
Updated review

I wore the short shaper, and while it cinched all the right places, I could still breathe easily. I danced the night away, and everything stayed exactly where it's supposed to be!

Date of experience: December 11, 2025

It was easy to use and place order
December 6, 2025
Previous review

It was easy to use and place order

Date of experience: November 26, 2025
Ohio
1 review
0 helpful votes
Follow ELSIE A.
Unfollow ELSIE A.
Share Review
Report Review

Awesome
December 21, 2025

I have worn different shape wears over the years since I became a mom. None of them came close to Shapellx. I am thankful I found you

Date of experience: December 1, 2025
Florida
1 review
0 helpful votes
Follow Curita R.
Unfollow Curita R.
Share Review
Report Review

Fits wonderfully
December 21, 2025

I love the mesh training panties more than anything. I'm 189lbs so I wear a large. It leaves "NO" seams showing, which is a plus in my opinion. Only wish they came in more colors. So I could match my bras with it. Thanks for all you do Shapellx give women some confidence back

Date of experience: December 11, 2025
California
1 review
0 helpful votes
Follow savannah S.
Unfollow savannah S.
Share Review
Report Review

Great
December 21, 2025

I bought this shape wear for my wedding. Fits like a glove

Date of experience: December 11, 2025
VI
1 review
0 helpful votes
Follow Nikkia K.
Unfollow Nikkia K.
Share Review
Report Review

Smooth process
December 21, 2025
Updated review

Found out about this business on TikTok. Wasn't disappointed with the whole process of purchasing. Cant wait to wear. Thank you!

Date of experience: December 11, 2025

Good, informative, and straight forward with what I...
December 8, 2025
Previous review

Good, informative, and straight forward with what I wanted.

Date of experience: November 28, 2025
Arizona
1 review
0 helpful votes
Follow Lulu D.
Unfollow Lulu D.
Share Review
Report Review

Late order
December 21, 2025

It took over 3 weeks for me to receive my order, I had to contact them thru email to receive my order. I hope this time it wont take that long!

Date of experience: December 11, 2025
Montana
1 review
0 helpful votes
Follow Evans D.
Unfollow Evans D.
Share Review
Report Review

Awful double boob
December 21, 2025
Updated review

Trying to find the correct fit was impossible. I was suggested 3 different ones. None were what I needed. I found one to try, and am returning them. Zero support, horrible double boob look. The spillage is embarrassing, and I got the biggest cup size available. Not for large chested women. Do not recommend.

Date of experience: December 11, 2025

I've tried several times to order from your company,...
December 8, 2025
Previous review

I've tried several times to order from your company, but always delete my cart. You don't carry my size. I'm going to try one suggested by customer support. If it doesn't fit I'll take advantage of the 30 day guarantee and return them. Here's to hoping these work.

Date of experience: November 28, 2025
Texas
1 review
0 helpful votes
Follow Tina S.
Unfollow Tina S.
Share Review
Report Review

Problem Exchanging Product
December 21, 2025

I must say the quality of the material is great. The item I purchased was too small and I am having a very difficult time returning/ exchanging for the correct size.

Date of experience: December 11, 2025
Pennsylvania
1 review
0 helpful votes
Follow cheryl g.
Unfollow cheryl g.
Share Review
Report Review

Fitness for the holiday
December 21, 2025

I did receive the product. It does fit nicely. It doesn't pull me in as tight as I thought it would. But I'm still very satisfied with the product.

Date of experience: December 11, 2025
Illinois
1 review
0 helpful votes
Follow Katie W.
Unfollow Katie W.
Share Review
Report Review

Best Shapewear for my body type
December 21, 2025

I've tried other shapewear and it doesn't compete with Shapellx. I have a fit figure but have a mom belly, and medium length torso (140lb with 36Ds as well). Everything I buy from them fits perfectly and is the best quality.

Date of experience: December 11, 2025
North Carolina
1 review
0 helpful votes
Follow Tiffany M.
Unfollow Tiffany M.
Share Review
Report Review

Love it
December 21, 2025
Updated review

Every thing was great I receive my shareware in a timely manner and I love the way it makes me feel I will be ordering again💜

Date of experience: December 11, 2025

Looking forward to receiving the product
December 9, 2025
Previous review

Looking forward to receiving the product

Date of experience: November 28, 2025
Wisconsin
1 review
0 helpful votes
Follow Tricia R.
Unfollow Tricia R.
Share Review
Report Review

None of the 3 fit
December 21, 2025

I picked out 3 different garments in size 6XL and none of them were big enough, mind you, I'm 5'3 290lbs. Some of the videos I've seen with women modeling them were much bigger so I'm not sure what they went through to get them on, but it didn't work for me. I'm also still waiting on my refund when I've sent the garments in I believe a week ago.

Date of experience: December 11, 2025
New York
1 review
0 helpful votes
Follow Lamia B.
Unfollow Lamia B.
Share Review
Report Review

Good quality
December 21, 2025

The last piece I purchased was great. I would like to suggest that you include a fabric that helps with chafing and add more fabric that reaches above knee for a little bit more coverage.

Date of experience: December 11, 2025
Georgia
1 review
0 helpful votes
Follow Jocelyn H.
Unfollow Jocelyn H.
Share Review
Report Review

Love Shapellx but pay attention to sizing!
December 21, 2025
Updated review

Was so excited about my order and turns out these tatas wasn't sitting like the reviews I saw. I ordered my correct bra size 38DDD and needed to size up so not sure what happened there. On the Bodysuit I did not realize there was a different cup option and selected the default small cup size. As always, customer services gives Chick-fil-A vibes and there's no trouble returning/exchanging so I'll always come back.

Date of experience: December 11, 2025

I love Shapellx!
December 9, 2025
Previous review

Great products and customer service!

Date of experience: November 29, 2025
Texas
1 review
0 helpful votes
Follow Allyson W.
Unfollow Allyson W.
Share Review
Report Review

Love the models demoing the garments
December 21, 2025
Updated review

This company didn't disappoint. I love the quality and accuracy of the product description as well as customer care and payment options.

Date of experience: December 11, 2025

Pleased
December 9, 2025
Previous review

Smoothing under garment

Date of experience: November 29, 2025
Maryland
1 review
0 helpful votes
Follow Shareen W.
Unfollow Shareen W.
Share Review
Report Review

Great experience!
December 21, 2025

Ordering was easy, and shipping with delivery was fast. The product was as expected and I would definitely be ordering again in the future.

Date of experience: December 11, 2025