Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Awesome service and product, definitely recommend this company. Communication from SGS and speedy service made this order experience faultless. The product was as described and superb quality.
Amazing product at an amazing price. Next day delivery. Faultless, would definitely recommend. 5 stars. Wouldn't hesitate to use this company again
Easy to order, quick and efficient delivery. Would have no hesitation in using again or recommending to prospective buyers.
Really pleased with my compressor, excellent, prompt service exceeded my expectations, will definitely use this company again.
I have purchased a number of items from SGS. Always great value and prompt service. Any after sales issues are dealt with promptly and courteously and without fuss.
The item was as described and arrived well packaged and on time. Would happily recommend. Thank you.
Before buying the SGS 52CC 5IN1 Multi Tool, I had a few questions about the item. These were answered within an hour by the lovely Robert, who was extremely helpful. This resulted in my purchasing the machine and after first use I can vouch for the quality of the machine as used both the pruning saw and brush cutter. Given that it comes with a 3 year warranty I can recommend this for those gardens that require all these attachments. If anyone is interested in buying this tool, the page doesn't brag about this, but it comes with 3 shafts. One dedicated to the pruner, one to the hedge trimmer and the third is for both the strimmer/brush cutter. It even comes with ear defenders, protective glasses and gloves.
Amazing value.
Alan Parkinson
Very impressed with the service. Continual communication, next day delivery and thrilled with the product (low lift jack). Recommended.
Just received vehicle dollys. Very impressed with the quality and "solidity" of these dollys.
Easy to put together with simple nuts and bolts (supplied).
My car weighs 1500kg and I can now move it with ease in any direction.
I was concerned about the cast iron castors, preferring nylon. However they work well and will withstand higher loads.
Just about to order a second set.
Simple to order and very quick delivery, seems a sturdily built compressor, have only used it once and worked fine. Only needed to fit wheels, air filter and oil plug. Simple instruction manual tells you all you need to know. It came well packaged. A decent price and 2 year limited warranty. 1st year parts, labour and carriage, 2nd year parts and labour only.
Found it to be of Good quality at a very competitive price. Would definitely recommend, to anyone who needs one.
Ordered a trolley jack and axle stands during the Bank Holiday weekend and they arrived the following Tuesday. High quality equipment lifted and supported my 4x4 effortlessly and SAFELY. Looks and feels like this gear will last for years. Would definitely purchase from SGS again.
Purchase a cordless drill at 13.15 and it was delivered the next day excellent price and outstanding service
Spent a long time investigating and looking at various other manufacturers before deciding on SGS and I'm so glad I did. I've ordered from SGS before and am sure I will again in future.
Ordered two Focus struts and they arrived next day; the SGS web showed a video as to how to fit the struts; service could not be better; will use them again and highly recommend other customers to use them; they are simply SPOT ON.
Recently bought a petrol strimmer from this company. From start to finish the correspondence and professional approach from them was excellent. A very good price and quality product that I am sure will last me well.
Fast free delivery a must these days. Quality item and very good price. Would buy more items from SGS Engineering.
I ordered a compressor from SGS and it arrived when they said and packed well. Couldn't beat their price for the spec and the service was excellent. I wouldn't hesitate to use them again.
We ordered a mower from SGS but had to cancel the transaction. They didn't make any fuss and were very helpful throughout the process.
Answer: Because they supply good quality products at competitive prices. They are also knowledgeable about the products and service they offer.
Answer: ? Just had a fantastic consumer experience from sgs?
Answer: Cannot be the same company my experience was positive from start to finish
Answer: It says 'Made in China' on the metal plaque on the air receiver tank, so I assume it all comes from there - but it is still a good unit.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account