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SetSchedule

1.6

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SetSchedule Reviews Summary

The overall reputation of the company is significantly tarnished by widespread dissatisfaction among customers, particularly regarding the quality of leads and customer service. Many users report receiving outdated or irrelevant leads, leading to a perception of the service as ineffective and fraudulent. Complaints about auto-renewal practices and unresponsive customer support are prevalent, contributing to a sense of mistrust. However, a small number of reviews indicate some positive experiences, suggesting that while a minority find value in the service, the majority caution against engaging with the company due to its questionable business practices.

This summary is generated by AI, based on text from customer reviews

service
256
value
250
shipping
100
returns
164
quality
230

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Michele D.
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I joined on with Set Schedule as a new agent in the middle of the pandemic as I was having problems generating leads as a new agent. They never sent a copy of the contract, and I didn't receive any legitimate leads in 5 months. I sent them an email and responded to texts to let them know I was dissatisfied. I never heard anything back, and then I saw another credit card charge for $1700 for the new year of "service." They will not credit my card, nor will they admit they did not hold up their end of the contract. Don't use them!

Date of experience: September 22, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Michele,

It shows on our system that our colleagues reached out to you on 09/16/2021 regarding this issue. We are hoping that we were able to clarify the situation to you.

SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-

Regarding the renewal, it is written on the invoice that you signed and received when you signed up with our platform that requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date) and must be sent to [email protected].

Your Agent Success Consultant should reach out to you as soon as possible regarding your concern. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

Florida
1 review
0 helpful votes
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I WISH I would have checked this site first. They cheerfully take your money up front and you can FORGET getting a refund. I just reported them to the BBB and I don't expect to see my $1,800 again. They TELL you how hot and qualified their leads are, but in reality these are just people who happened to click on some random house on some random site. Not necessarily people looking, in fact only ONE of the 43 useless leads I got was looking for possibly next year. Only ONE person answered the phone, email or text the first time. Three or four others told me to get lost, they had NO intention to buy or sell. One guy was very upset and asked where I got his info. Someone on Facebook clicks on a pretty picture and you immediately receive that HOT lead. They say "Oh, it's a numbers thing, stay intouch with all of them and you will get something." Yeah right! I WISH I could give ZERO stars.

Date of experience: September 1, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Gary,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked your account and you currently have 43 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

Texas
1 review
0 helpful votes
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This company is a Scam
September 1, 2021

I signed up with Calvin Munien for $1766 to receive leads in two zip codes starting in the $300,000 and up category. I received leads $100,000 and less in complete opposite areas. The worst part of the city for buying Real estate. Calvin convinced me to move forward with the class, which was a joke! Throughout the 3 day process of enrollment, I sent in emails and Text to Cancel. After 4 days a link was sent with the long contract that said I could cancel the auto renewal for the following year, beware, it's there! Promised phone calls from supervisors, led only to a call from a man that couldn't pronounce my name, stating they don't cancel. I've filed a fraud charge with my bank, the BBB, the Attorney Generals office. Stay away from this company.

Date of experience: September 1, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi John,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We checked your account and you currently have 25 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to your Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

California
1 review
3 helpful votes
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SCAM, LIES, MISLED
August 19, 2021

I was called by SetSchedule about getting EXCLUSIVE qualified leads for sellers and buyers unlike Zillow that sends leads to 3-5 agents. Sounds great right? Wrong. They lied to me and they do exactly that, the lead is sent to 4-5 other agents. It cost me $4046 to sign up plus they take a 20% referral fee from each closed transactions. I have had ZERO transactions close and only 1 lead ever convert to an actual appointment and guess what another agent that was using SetSchedule did too... talk about interesting to say the least. 99.9% of the leads are fake info, don't answer or reply to calls/texts/emails or if they do they have no idea why they are being called and they are not even considering buying or selling property. This company is a FRAUD and should be sued and shut down. I expressed my frustrations throughout the year and that I didn't want to continue once my contract was up. Then of course my renewal date comes around and without any warning of any kind they still renew my contract for another $4046. I sent them an email and they pushed it off to a service rep and did everything they could to basically ignore what I requested. To this date I have yet to see a refund and they just ignore my request.

We should all form a class action lawsuit against them.

Date of experience: August 18, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Ryan,
It shows on our system that our colleagues reached out to you today, 08/20/2021 regarding this issue. Please allow us to discuss the situation further with you to hopefully come up with an agreeable solution.

We reviewed your account and invoice you signed last March 6,2020. Both Master Subscription Agreement and your docusigned invoice states that you may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at [email protected]. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date).

Regarding the leads, the Master Subscription Agreement states:
11.4. DISCLAIMER OF GUARANTEE. ALTHOUGH SETSCHEDULE WILL MAKE EVERY EFFORT TO CONFIRM THE CAPACITY AND WILLINGNESS OF PROSPECTIVE CLIENTS TO ENTER INTO CONTRACTS OR TRANSACTIONS USING THE SETSCHEDULE SERVICES, SETSCHEDULE MAKES NO GUARANTEE THAT A REAL ESTATE TRANSACTION WILL BE CONSUMMATED AS A RESULT OF A LEAD.

We already transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible to teach you the best practices, maximizing your membership and different ways in using the app. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

New York
1 review
8 helpful votes
Follow a t.
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We are the #6 Real Estate Team in Massachusetts and we have gone through plenty of lead generation platforms and this is by far the worst system we have ever had. From the car salesman pitch, all the way to the worst leads imaginable, this is a company to stay clear from. Once you submit the payment, this company falls off a cliff. Do yourself a favor, run in the opposite direction, and thank us later.

Date of experience: August 13, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi A,
We would love to assist you with your concern.
Internet leads can be frustrating for even the most seasoned real estate agents to work. SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
However we are unable to find your account using your name. Please contact your dedicated agent success consultant or email [email protected]. If you do not know who your agent success consultant is, please feel free to email us at [email protected] and we would be happy to connect you with the correct department.

Utah
1 review
4 helpful votes
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As a Realtor I didn't realize that when you sign up for this service you have to compete for the leads. They hit me for $1800 with a promise of 100 exclusive leads. They are not exclusive. When a lead comes in you have to grab it quick before someone else does. I also told them I just wanted seller leads. They assured me that's what I would get. Not true! They offer consultation to help you then either don't always show up or cancel. I asked them where they got their leads and they told me from other lead services. Most leads don't answer their phone. If I could back out of this scheme and get a refund I would.

Date of experience: August 11, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Rodger,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible. You can also reach us out at 888-222-0011 or [email protected].
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

New York
1 review
0 helpful votes
Follow Rikese M.
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Awesome CRM
August 10, 2021

Set Schedule has become a standard part of my business practices. Every morning, I wake up and hope will get new leads. Every months I got new client's. The CRM is also fantastic! We plan to work with SetSchedule on a contentious basis.

Date of experience: August 10, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Thank you for the great review, Rikese! We're so happy to hear we are simplifying your day to day. Keep up the great work!

Washington
1 review
1 helpful vote
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When I signed up for the service I as informed that I would receive many qualified leads. I set up my search areas and I continue to get leads from outside my search area. Many of the leads have wrong numbers or incorrect email. Most of the leads are $100,000. I met with several different customer service agents and each of them said they would eliminate the leads from Seattle and those under $500,000. I continue to get those leads. I was also informed that the gold membership will allow me and possibly two other agents to call on the client. I only reached two potential clients and they had several calls from many agents. One said up to 20. When I signed up I was speaking with the * the territorial sales manager. He assured me that I would get several leads and to give it two weeks. If not satisfied he would make it right and cancel with refund. I have left him several messages asking to cancel. He no longer responds. I feel that this company is a "bait and switch." I have set up three conference calls with my consultants and every time they haven't called me at reserved time. I simply want to stop the service. I want * to honor his word.

*Personal information redacted by admin

Date of experience: August 4, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Jodi,
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
We are currently investigating your experience and expect our colleagues to reach out to you as soon as they can. You can also reach us at [email protected] or 888-222-0011.
In the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

California
1 review
1 helpful vote
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I was sold a lie - leads are horrible after I cancelled - after a year, I was billed again $1,400. Run away!

Date of experience: July 31, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Michael,

We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.

We reviewed your account and invoice you signed last June 17,2020. Both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days prior to termination of the Membership term.

“You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at [email protected]. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date). “

I sent your concern to your Agent Success Consultant with SetSchedule and I will check back at the end of the day to make sure you were contacted with a resolution.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.

https://support.setschedule.com/support/home

Tennessee
1 review
0 helpful votes
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Response
July 20, 2021

DO NOT USE THESE PEOPLE! They send you to so called prospects, you can bet that they have no idea if these "leads" are going and or want to see or speak with a Realtor

Date of experience: July 19, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Gerald,
It show on our system that our colleagues reached out to you on 07/20/2021 regarding this issue. We are hoping that we were able to clarify the situation to you.
Regarding the leads, the Master Subscription Agreement states:
11.4. DISCLAIMER OF GUARANTEE. ALTHOUGH SETSCHEDULE WILL MAKE EVERY EFFORT TO CONFIRM THE CAPACITY AND WILLINGNESS OF PROSPECTIVE CLIENTS TO ENTER INTO CONTRACTS OR TRANSACTIONS USING THE SETSCHEDULE SERVICES, SETSCHEDULE MAKES NO GUARANTEE THAT A REAL ESTATE TRANSACTION WILL BE CONSUMMATED AS A RESULT OF A LEAD
You can follow this link to read about our Master Subscription Agreement and hopefully help you better understand the situation.
https://www.setschedule.com/msa/
Your Agent Success Consultant is currently reviewing your account and will contact you as soon as they can. You can also reach us out at 888-222-0011 or [email protected]

Texas
1 review
0 helpful votes
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RUN & RUN Fast-SCAM
July 19, 2021

I have done Real Estate for many years and thought last year extra clients would be nice. Set Schedule contacted me and made multiple promises. $2200 dollars later, NOTHING. Yes they sent leads, BUT, they were OLD leads. People already had bought a home or were never interested. Fake phone numbers multiple times. Also received leads from them that I received from another source that I subscribe to. What? VERY POOR POOR COMPANY. I really don't want to hear, the I'm sorry it didn't work out from this company. I will continue to write poor reviews because THAT IS THE TRUTH. RUN RUN RUN.

Date of experience: July 19, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Patti,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked your account and you currently have 85 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

Texas
1 review
8 helpful votes
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Scam. Many "leads" received, but not one of them was a valid lead - complete waste of time and money. Automatically charged my account for renewal after 1 year, then would not respond to my calls and emails asking for refund.

Date of experience: July 16, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi David,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
However, both Master Subscription Agreement and your docusigned invoice states that Cancellations must be received thirty (30) days PRIOR to termination of the Membership term which is on June 16,2021.
"You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at [email protected]. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date)."
We did not receive a cancellation request to the specified email address above until July 16,2021.
I sent your concern to one of our colleagues and they should reach to you about this as soon as possible. In the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

Utah
1 review
1 helpful vote
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I was a fool and signed up with this company. I think it is ridiculous that not only do you pay a fee but you also pay a referral lead if you close a deal. The issue is the Leads you get are absolutely horrible, I would say 99% of the people get mad that I am calling them because they have no idea where their information was obtained from. This by far has been the worst lead source I have use EVER! Agents, no matter how good it sounds it is NOT what they say it is. Be smart with the money you have to use for marketing or using a lead source, listen to the reviews from other agents who have spent money to be an active agent not the sales people (remember, their job is to overcome any obstacle and make it sound amazing, and collect your money and lock you in). I am pissed off and really I think these guys should be held accountable because they sell to us as agents that their leads are more reliable than they really are. I fell like they buy any type of list they can whether the list is related to real estate or not. DO NOT SIGN UP WITH SETSCHEDULE

Date of experience: July 16, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Sarah,
We value your business and regret that you were dissatisfied.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked your account and you currently have 91 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

California
1 review
0 helpful votes
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They responded to my initial review as if they were going to do something to make things right. When I talked to someone in the phone, after sending multiple messages through the "Customer help" message on the website, I was told they rep would take care if it. Well, it's been months & they still have my $$$. After charging me for a second time, when I was promised that would not ever happen. But once they have your CC info, all bets are off. They already have standard for letters ready to rebuttals any complaints, probably because they have so many complaints for taking peoples money with false promises & never delivering. Think about it, if their service was legit, they wouldn't have to con people to get them to sign up. If they actually delivered on what they promised, agents would be beating a path to their door. Instead it's just the opposite. Agents can't cut ties soon enough, and they are still coming after you, for mire $$$. Complete criminals, there should be a class action lawsuit against these frauds!

Date of experience: July 12, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Charlotte,
It shows on our system that our colleagues are trying to reach you out. Please allow us to discuss the situation further and hopefully come up with an agreeable resolution.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
Our team have been continuously sending you emails and text messages inviting you to schedule a meeting with your Agent Success Consultant for them to address your concerns and help you with optimizing your subscription. Please do check our emails and schedule a meeting once you are ready to speak with us. You can also reach us out at 888-222-0011 or [email protected].

Louisiana
1 review
0 helpful votes
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The promises made by Set Schedule were completely a joke! I signed up for the best package with the promise of receiving all these amazing leads- well for the first 2- weeks I had Zero leads. When I tried to reach out for assistance, I had to to schedule an appointment, which took a week or two weeks to get, then when you would speak to them, it wasn't the correct department, so had to reschedule for another available appointment for week delay. This continued for the entire month! The only leads we received are cheap rentals or in areas that are not safe to be in. No, confirmed leads.
I asked to cancel the membership, since they did not fulfill their promises! I was pushed around to numerous people, but no one willing to help!

So very disappointed with this company!

Date of experience: July 6, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Jody,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We checked your account and you currently have 94 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to one of our Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

Nevada
1 review
11 helpful votes
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OMG!
June 29, 2021

The most disorganized and unprofessional group, they have set 4 appointments and then never show up to the time frames they picked, today they called me 15 min before to confirm and then didn't even show up to the meeting, what is wrong with these people! I waited for 16 min on their link they gave me, I called and emailed and still no response, DO NOT waste your money, they can't even manage to show up to sell something!

Date of experience: June 29, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi, Chris. I checked your appointment last Wed Jun 30,2021 1pm – 1:30pm PST and see that you declined the invite the day before Tue Jun 29,2021 07:37 PM. Please feel free to email us at [email protected] and we would be happy to connect you with the correct department. For the mean time you can check the link before to know more on how to use our platform:
https://support.setschedule.com/support/solutions/folders/33000038080

Mississippi
1 review
0 helpful votes
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Run away from this company-worse than terrible in all aspects accept taking your hard earned money! They are nothing more than a bunch of scam artists! Buyer Beware (caveat emptor). You will NOT get verified leads. Bunch of section 8 rental leads! Garbage leads stay forewarned!

Date of experience: June 25, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Coast,

We are sorry that your experience was not of the quality you expected.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-

Unfortunately, we are unable to find your account using your name. Please contact your dedicated agent success consultant. If you do not know who your agent success consultant is, please feel free to email us at [email protected] and we would be happy to connect you with the correct department.

North Carolina
1 review
0 helpful votes
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SCAM! STAY AWAY!
June 18, 2021

THE MOST UNPROFESSIONAL COMPANY I HAVE EVER DEALT WITH!
I have filed a complaint with the BBB and will be seeking legal counsel as well if I do not get my issue resolved ASAP. Your company just charged me another $3,000! I have been trying to cancel service with you guys and get a refund of my initial $3,000 for over 6 months! I have never received anything from you guys, you took my initial $3,000 passed me around to numerous "account managers" all who did nothing. All who made promises to speak with people and make things happen and absolutely nothing changed. I have filed a formal complaint with the Better Business Bureau, filed a fraud claim with my bank for the recent $3,000 charge, and will now be seeking legal council for fraud if not addressed. I have been trying to get this resolved for over 6 months! Your service has NEVER in now 1 year provided one lead. I was told by previous "account mangers" they had escalated my concern and that I could receive a refund being even they could see I was not getting anything I paid for. No leads! Yet, then they would never follow up, I would call and call and leave messages and nothing. This was all over my initial $3,000 now you turned around and charged me another $3,000! I had a scheduled called with my "sucess manager" guess what... NO CALL! BIG SURPRISE!
I expect someone who can handle this situation reach out to me as soon as possible! Thank you!

Date of experience: June 18, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Nick,

It shows on our system that one of our colleagues tried to reach out to you on June 15,2021 but were unable to get ahold of you. Please allow us to discuss the situation further with you and hopefully come up with an agreeable resolution.

Regarding the renewal of your subscription, it stated on the Master Subscription Agreement and invoice that you signed that Cancellations must be received thirty (30) days PRIOR to termination of the Membership term which is on June 8,2021.
"You hereby authorize SetSchedule to charge the provided credit card for all Purchased Services listed in this Order Form for the membership term and authorize SetSchedule to automatically charge the provided credit card for the annual membership renewal. You are responsible for providing complete and accurate billing and contact information to SetSchedule and notifying SetSchedule of any changes to such information. You may request to discontinue the automatic renewal of the membership by contacting SetSchedule via email at [email protected]. Requests for discontinuation of renewal must be received in writing no later than thirty (30) days prior to the membership annual anniversary date (Membership renewal date)."

I already transferred your concern to one of our colleagues and they should reach out to you as soon as possible. If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

Texas
1 review
9 helpful votes
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SCAM SCHEDULE
June 17, 2021

Do not sign on to this company. They will sell you lies about providing verified leads exclusively. Leads are not verified at all! I called a "lead" that "preferred to be contacted at 10am" according to Set Schedule's trusted third party LJ Marketing. An old lady answered and stated not only is she not interested in selling but she had been getting several calls like mines. Terrible! If I could give zero stars I absolutely would. A company that has guaranteed leads but doesn't provide refunds is a joke! Stay away.

Date of experience: June 17, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Tracie,
It shows on our system that one of our colleagues reached out to you on June 16,2021 regarding the situation. We are hoping that they were able to provide some clarity regarding the issue,
As for the leads, SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform-
We reviewed your account and you currently have 99 leads that you can use for the remaining of your subscription.
I transferred your concern to one of our colleagues and they should reach out to you as soon as possible. You can also reach us out at 888-222-0011 or [email protected].
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home

Florida
1 review
0 helpful votes
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SCAM!
June 15, 2021

I hit the ground running thinking I was going to start getting 'VERIFIED' leads from set schedule. WELL, nothing was verified. As a matter of fact, the first 4 calls I made to 'VERIFIED' sellers, not one person had any idea what I was talking about. They had no idea how I got their number, AND DID NOT EVEN OWN A HOME. I immediately called them asking to speak to my consultant. They said he was not available and I would have to wait for my first consultation to have any questions answered. WENT DOWNHILL FROM THERE. No one called me back, no one answered my emails. NOTHING. BIGGEST SCAM EVER. DON'T DO IT.

Date of experience: June 15, 2021
SetSchedule T. — SetSchedule Rep
over a year old

Hi Eyvonne!
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Over a period of time, as you rate our opportunities, use our information and review our research center our technology becomes more finely attuned to your needs. In short, our opportunities get better. Our motto: Work the system. Our Users get the best results through consistent use over a long period of time. By building a pipeline of prospective customers be sure that you remain vigilant in follow through and follow up. By keeping the lines of communication open and constant you may be the agent they choose to help with their real estate transaction.
We checked your account and you currently have 73 leads remaining that you can use for the rest of your subscription year.
We transferred your concern to your Agent Success Consultants and they should reach out to you as soon as possible.
If you need any other assistance in the meantime, below is a link to our Help Center that takes you step by step on how to do things within the app.
https://support.setschedule.com/support/home