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The overall reputation of the company is significantly tarnished by widespread dissatisfaction among customers, particularly regarding the quality of leads and customer service. Many users report receiving outdated or irrelevant leads, leading to a perception of the service as ineffective and fraudulent. Complaints about auto-renewal practices and unresponsive customer support are prevalent, contributing to a sense of mistrust. However, a small number of reviews indicate some positive experiences, suggesting that while a minority find value in the service, the majority caution against engaging with the company due to its questionable business practices.
This summary is generated by AI, based on text from customer reviews
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I highly recommend it.Many thanks to the developer who created this app. And it is a popular app. Great apps. I use this apps and its always very helpful. Thanks to being such a nice apps. Recommend them to highly.
You should try this app. And do remember to very your profile.You will get more matches when you are qualified.
Hi Samuel,
Thanks for taking the time to share your feedback with us. It means so much when our best members share their experiences. I'm glad we were able to meet your expectations!
I would first like to thank you for gifting us with such a beautiful app and I would like to thank all the officials and employees involved in this app again for making our life a lot easier and more beautiful and if our life is easy in Bashundhara then we concentrate on our work. I can and I can spend the day in peace
Hi Brown,
Your positive feedback means the world to us! We love hearing that we've helped you stay closer to your goals and have made a positive impact on your career. Thank you for sharing!
This is the best app in playstore that I have use ever.I'm really benefited by use this app. SetSchedule was an awesome company. I highly recommand this app.
Hi Randy,
We're always working hard to improve the app. Thanks for your download and feedback! We look forward to your continued success.
Great apps. I use this apps and its always very helpful. Thanks to being such a nice apps. Recommend them to highly.
In 7 months, I have been unable to connect to any lead they provided. Often contain derogatory words and bounce. Phone numbers are incorrect. Pay them up front and pay them a referral for leads that don't go anywhere.
Hi James,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
Internet leads can be frustrating for even the most seasoned real estate agents to work and it is our regret that the leads did not prosper into successful listings.
We checked our system and we've found multiple accounts associated with the review name that you’ve used. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you.
Lead Partners
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
They cold called me and I ALWAYS shut down these lead services, but they assured me 5 different times that they were a back end only referral service that takes 20% with ABSOLUTELY no up front or ongoing costs to the agents. Based on this info, I was willing to do a 15 minute onboarding webinar to see how the lead system works to accept leads.
After they got me on the phone, they made it very apparent that there is very much up front cost at almost $3,000 for the year that they say equates to 100 leads annually. I already buy leads from Zillow directly and especially after reading the reviews and getting this nice surprise of upfront costs, there is no way I am lining their pockets and falling for it.
Don't waste your time even picking up the phone, just another fly by night that won't deliver...
Hi R.J.D.
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
We have forwarded your concern to our Audit team to further investigate the misinformation that you have reported. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you.
Thank you for letting us know about this. Your feedback helps us get better.
Help Center
https://support.setschedule.com/support/home
I purchased this service in May they told me I would get 50 verified leads a month and after that I would have to purchase any additional verified leads. The leads are fake numbers don't work no answers bad emails. I have even had people think I was calling to purchase their property. When you call into support they tell me they are giving me 15 leads a month if I call and talk to my support advisor. This person has not spoken to me before. I scheduled appointments and they cancel them and don't reset the appointment. I have asked to speak to the management and even had them send it to me in an email and nothing. They just want to take your money. This has been one of the worst companies I have ever dealt with. I have not received any renewals on my monthly "free" allowance and when I spoke to support they told me that I lost the leads and they would not return any of them. They also said that they would not cancel my subscription or refund any of my money. Stay away! I have 75 agents in my office and I tell everyone to stay away.
Hi Chris,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
We request anyone considering partnering with SetSchedule to commit at least 1 year to the program. Given the process for locating and converting prospects can be months, which might not even include the amount of time it takes to finalize a real estate transaction, we believe that a minimum of 1 year is necessary to truly maximize a partnership and evaluate its potential.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership. They will be able to help you archive leads that didn’t work, strategize on how to automate follow ups for the undecideds, and plan for success with the rest. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
Lead Partners
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
SetSchedule app is a great app. Thanks to the developer who created this app. This application is awasome.well informed a timely manner Enjoy it.
Hi Christopher,
Thanks for taking the time to share your feedback with us. It means so much when our best members share their experiences. I'm glad we were able to meet your expectations!
Just had the pleasure of speaking with one of marketing executives named Matt! What an awesome personality. I feel absolutely comfortable and confident that this system will take me and my team to the next level! I will keep you all updated in the weeks to come!
Hi Joseph,
Thank you for the great feedback! Glad to hear you are enjoying our team and product. We look forward to your continued success and wish more positive reviews from you.
I am able to track appointments, progress, and potential sales with one app. The dashboard is instrumental in seeing everything at once. A great overview.
Hi Harry,
Thank you for your review! We are really glad that you like our product. Your support and voice are very important to us.
Very good experience with the SetSchedule app. Our business came back like before. Very cool app. Just got leads and was able to replace the ones I didn't want to keep.
Hi James,
Wow! Thank you for the wonderful feedback. We look forward to your continued success and wish more positive reviews from you!
Very good experience with the SetSchedule app. Our business came back like before. Very cool app. Just got leads and was able to replace the ones I didn't want to keep.
I've used several CRM apps and like this one for keeping a task list and making quick updates to contact records. I have not had connection or operation problems with the app.
Hi James,
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
In our business we deal with a ton of clients and a ton of projects. The beauty with this CRM is that it allows us to keep up to date with all clients and goals.
Hi William,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
The staff over a base is the best. Thank you so much for helping us grow very quickly. Your CRM makes growing that painful but helpful.
Hi Guillermo,
This is wonderful to hear! Our goal is to make it easy for you to communicate and follow up with your clients and get that great feedback on a regular basis. So happy you're seeing results to help your career grow!
The app has an easy to follow interface that allows me to manage my opportunities in a convenient way. One stop shopping for me!
Hi Dannis,
Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.
Horrible and deceiving company, you will get answers from overseas agents when you call for support. And you will get scammed out of your money. Money I paid them is wasted money. I'd give it negative stars if I could. Stay away. I paid them over $1,500 on 2021. They committed to providing quality and several leads, but the leads have been garbage and are recycled leads. When I called them to get my monthly leads, they refused to give me my agreed upon resupply of garbage leads from them. This has not been resolved as of yet 11. 3. 2022 and I will not be renewing my subscription with them, I requested for management to contact me but they have not, and the phone number I was given to call management is not the correct number.
Hi Jorge,
We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
Our system shows that you were granted leads within your area. It is our regret that the leads did not prosper into successful listings. We transferred your concern to one of our Agent Success Consultants and they should reach out to you to discuss the issue further and to help you optimize your membership.
SetSchedule aggregates leads from a variety of lead sources (please click below for more information on SetSchedule's lead partners).
https://support.setschedule.com/support/solutions/articles/33000246699-what-are-the-differences-between-the-vendors-available-on-the-setschedule-platform
I wish I could give less than one star to Set Schedule. Big promises, not results, horrible customer care. All lies. Total fraud. I paid over $2,000 and 100% of their leads were either fake or angry home owners that even did not want to sell their homes. In one case, the appointment was made by SetSchedule and we did go to the address. BUT the home owner did not have ANY IDEA why we were even there or who SETSCH is! I contacted them many many times. They did not refund my money. $2,000 is really a lot of money. We work hard to make a living. Set Schedule shame on you!
Hi Sharon,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us.
If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation, however, we have multiple accounts associated with the review name that you’ve used. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you.
Great CRM application to keep track of your business customer tasks, notes, contacts and documents. This app is amazing. So simple and straightforward to use to manage all aspects of my real estate business.
Hi Ronald,
Your positive feedback means the world to us! We love hearing that we've helped you stay closer to your goals and have made a positive impact on your career. Thank you for sharing!
Great CRM application to keep track of your business customer tasks, notes, contacts and documents...
I'm very disappointed with my experience with SetSchedule. After signing my team up with SetSchedule in Nov 2021, SetSchedule "updated their system" which rendered the system completely unusable for an entire month. SetSchedule will never issue a refund. There have been challenges with SetSchedule working as it supposed to for the entire year. Additionally, SetSchedule, knowing that I had paid for my entire team to have access to their platform attempted to convince members of my team to pay for individual accounts and ended up lying to one of my team members telling him that my team account had been canceled more than a month before the year was set to expire. They promised enough leads for my entire team, but didn't deliver. The leads they provided were of very poor quality. The team member they convinced to obtain his individual account was a preferred agent and they were going to send him the most leads... Poor, unethical business practices, coupled with a poorly developed system, and a lack of quality leads. Overwhelming numbers of very bad reviews - caveat emptor!
Hi John,
We would like to apologize for your recent experience and sorry to hear you were less than satisfied with us. We'd like to discuss your experience in detail to see how we can improve our process, but unfortunately, we have multiple accounts associated with the review name that you’ve used. We would like to connect with you and get additional details so we can check how we can address your concern effectively. Please email us at [email protected] so we can have one of our advocates assist you. We are committed to seeing success with you during this partnership and will not stop working with you towards that end.
Of course, you will be upset if leads do not convert. We all have regrets about buying the wrong things. How Set Schedule earns the cheaters are, they have a clause in their fine print that you have to cancel at least 30 days before the end date. Now you are stuck for 2nd year for something that you do now want.
Hi Sridhar,
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Your written cancellation request has been received last 05/09/2022. On 05/08/2023, your account will be a starter account. Until then, please feel free to continue to use the premium benefits. Our Agent Success Team has been notified to discuss with you how to make the most of your membership.
Membership agreement
https://www.setschedule.com/msa
Answer: I originally agreed to their system because they lied about how good it was.
Answer: All of the above responses must have been fraudulently generated. Set schedule is the worst. Very dishonest company, I would keep away.
Answer: You don't have to worry about a referral fee because you will never get a valid referral. They are just people they look up in the white pages or something. They never have any idea what I'm talking about!
Answer: Yes, generally there is a 20% referral fee on leads provided by all sources such as homes.com and others. There is no referral fee on the marketing records provided on the referral radar. There is also no referral fee on any data or leads generated by the CRM and or the open house visitor management tool. Hope this helps
Answer: You have to pay upfront and they don't deliver any lead. If you get a lead it's sincerely inexistente fake or very off in what they are looking for. Do not use this service they scammed me and stole my money they delivered zero leads.
Answer: This company is a rip off. I paid for the services and leads are bs. Don't waste your money
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Hi Robert,
Thanks so much for your positive feedback and good vibes.