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The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.
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Select is a very nice company to deal with. I placed my claim on the telephone and got approval for my claim in 5 business days. The washer was fitted with a new motor and is working like new again. The old one was recycled by the person who came in to do the work.
My husband and I are selling our home and decided to purchase a home warranty policy as a selling incentive. Reviewed several warranty plans online. Select Home Warranty offered the most comprehensive coverage plus had several add on options we found attractive. Filled out the free quote estimate request and was contacted by Abraham Dayan to discuss plan and payment options. Mr Dayan was very friendly and knowledgeable about the plans and add on options offered. In addition he was able to offer us a price incentive which made the already great plan price even better. All things considered we feel we made a good purchase.
Connie R
I submitted a claim for an issue with our garage door opener... not the garage door itself. The warranty DOES cover the opener. I received an email stating my garage door needed to be repaired and is not covered under the warranty. Do they not know how to read a claim for Christ's sake? Now, I'm waiting for another response from a higher department. This is my first claim and must say I'm worried!
I just set up a one year plan online, Daniel called me to confirm, but let me know of some of their specials, and ended up saving money for the rest of my life.
Select warranty is the biggest scam would cover anything. They kept change time frame for covering appliances. Started with 30 days after first start with the company. Then it was 60 day when I protested it was 100 days! Don't waste your time or energy with this crappie warranty company!
Josh Robinson was very easy and enjoyable to talk to. Made everything easy for me to understand
Explained the plan the discounts available etc.
Spoke to Ray. He was excellent. Compared apples to apples and paid less for more coverage than the competition!
I called to submit a claim. I was informed that my coverage had not been set up yet (should have began in April, claim submitted in July). My agent also had a bit of an attitude and spoke over me multiple times. Depending on how my claim gets handled would flunctuate my review by a star.
I had a great experience working with Sol at select home warranty. I have yet to utilize the warranty but I've had a really good experience with home warranty companties in the past. I look forward to this being a great experience.
Sales person Richard is very professional and efficient. Hope the service if any in future the same good. I like the contractor transferable.
Chase was extremely helpful and knowledgeable! He was able to help me get a warranty three times better than what I anticipated!
Talking with Isaac the concerns I had were addressed and explained. Price, trade fee, and availability. It was GREAT to speak to a person.
Not that bad takes 30 days to get your money kinda long but they paid out so not that bad. Techs they send out are very professional and they even let you pick your own if you dont want to wait.
Isaac was super helpful and I am very comfortable with our purchase. I feel our home is in good hands and will be able to sleep better at night. I have so glad to know that if we have a problem someone will be here that day. I have used other home warranties before and you can not beat the prices you all offer. I feel very comfortable with our purchase.
Just got a little deeper into the website when the phone rang. MAN. THAT was quick. Rep was quite knowledgeable and the prices were competitive. Happy Camper so far!
The customer service rep David Walker was information and did a great job of explaining the service, costs and additional options
Nathan was knowledgeable and did not "beat around the bush". People live busy lives and the process, rates and contract description was clear and concise. We completed the transaction within 20 minutes! I just cancelled my contract with American Homeshield simply because of their unacceptable treatment of myself as a customer. No one seemed to care about my predicament, having had my dishwasher out of service for now on its 3rd week! I hope and wish certainly that Select Home Warranty values customer service!
Bruce was very easy to work with. I came out of this experience very happy and conformable with the promised coverage. If I had to stretch and give a negative, it was being put on hold for a moment by Bruce. I was busy at work trying to knock out the sign up quickly. Other than that. Very smooth. All the coupons and deductions are great, but kind of corny and obvious that those offers and specials are customary. Nonetheless, seems to be a great package. I was very relieved and satisfied in the fact that I wanted to do 5 years, but can't afford it now, but Bruce worked with me and got me a 3 year deal for the same price, essentially.
It's easy enough to file a claim online, but after 72 hours I still had no appointment with a technician and no estimate as to when I would receive help. I was advised to hire my own technician and then file for reimbursement. My guy came out same day I called. Still waiting around to hear from warranty company. Don't waste your money.
Answer: Scam. Do not trust. They lie and will NOT cover your items.
Answer: Based on Internet searches but quickly found out that they are a SCAM.
Answer: After filing 5 claims, and one tech that wanted to pad his pocket resulting in me fixing my own leak in a toilet at my expense after paying their tech. And another tech wanting to get my pool setup for summer at150. More than I already gave for deductible she didn't fix my pump or water line to my pool. Both denied by select home Warrenty. And 3 more that I paid their techs for then had to fix it myself. Now my freezers compressor is out and they took money out of my bank account without my permission after saying they would go ahead and fix the freezer well guess what they declined it. And said it wasn't covered when in the contract it says it is. List all meat and others because of 3 weeks if waiting for them
Answer: They are fast when signing you but so slow in responding and they are a total scam had to pay out of pocket for my leak repair that they should fix
Answer: Stay away from this company, get your money back ASAP. The longer you wait, the less money you get back.
FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.
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