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SelectHomeWarrantyReviews 955

2.1

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SelectHomeWarranty Reviews Summary

The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.

This summary is generated by AI, based on text from customer reviews

service
200
value
200
shipping
37
returns
47
quality
185
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Texas
1 review
1 helpful vote
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Select is a very nice company to deal with. I placed my claim on the telephone and got approval for my claim in 5 business days. The washer was fitted with a new motor and is working like new again. The old one was recycled by the person who came in to do the work.

Date of experience: July 12, 2019
Missouri
1 review
0 helpful votes
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My husband and I are selling our home and decided to purchase a home warranty policy as a selling incentive. Reviewed several warranty plans online. Select Home Warranty offered the most comprehensive coverage plus had several add on options we found attractive. Filled out the free quote estimate request and was contacted by Abraham Dayan to discuss plan and payment options. Mr Dayan was very friendly and knowledgeable about the plans and add on options offered. In addition he was able to offer us a price incentive which made the already great plan price even better. All things considered we feel we made a good purchase.
Connie R

Date of experience: July 11, 2019
Illinois
1 review
2 helpful votes
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SERIOUSLY?
July 11, 2019

I submitted a claim for an issue with our garage door opener... not the garage door itself. The warranty DOES cover the opener. I received an email stating my garage door needed to be repaired and is not covered under the warranty. Do they not know how to read a claim for Christ's sake? Now, I'm waiting for another response from a higher department. This is my first claim and must say I'm worried!

Date of experience: July 11, 2019
Texas
1 review
0 helpful votes
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I just set up a one year plan online, Daniel called me to confirm, but let me know of some of their specials, and ended up saving money for the rest of my life.

Date of experience: July 11, 2019
Louisiana
1 review
4 helpful votes
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Select warranty is the biggest scam would cover anything. They kept change time frame for covering appliances. Started with 30 days after first start with the company. Then it was 60 day when I protested it was 100 days! Don't waste your time or energy with this crappie warranty company!

Date of experience: July 11, 2019
Maryland
1 review
0 helpful votes
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Enjoyable sale
July 12, 2019

Josh Robinson was very easy and enjoyable to talk to. Made everything easy for me to understand
Explained the plan the discounts available etc.

Date of experience: July 11, 2019
Virginia
1 review
0 helpful votes
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Satisfied customer!
July 12, 2019

Spoke to Ray. He was excellent. Compared apples to apples and paid less for more coverage than the competition!

Date of experience: July 11, 2019
Kansas
1 review
1 helpful vote
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I called to submit a claim. I was informed that my coverage had not been set up yet (should have began in April, claim submitted in July). My agent also had a bit of an attitude and spoke over me multiple times. Depending on how my claim gets handled would flunctuate my review by a star.

Date of experience: July 11, 2019
Texas
2 reviews
0 helpful votes
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I had a great experience working with Sol at select home warranty. I have yet to utilize the warranty but I've had a really good experience with home warranty companties in the past. I look forward to this being a great experience.

Date of experience: July 11, 2019
California
1 review
1 helpful vote
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Sales person Richard is very professional and efficient. Hope the service if any in future the same good. I like the contractor transferable.

Date of experience: July 11, 2019
Oklahoma
1 review
0 helpful votes
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Fred
July 12, 2019

He was well informed and worked very hard for us! He did an outstanding job of selling his company and himself! Way to go Fred! You did a wonderful job!

Date of experience: July 11, 2019
Illinois
1 review
0 helpful votes
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So easy!
July 13, 2019

Chase was extremely helpful and knowledgeable! He was able to help me get a warranty three times better than what I anticipated!

Date of experience: July 11, 2019
Ohio
1 review
1 helpful vote
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Knowledge
July 12, 2019

Talking with Isaac the concerns I had were addressed and explained. Price, trade fee, and availability. It was GREAT to speak to a person.

Date of experience: July 11, 2019
Michigan
1 review
0 helpful votes
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Not that bad takes 30 days to get your money kinda long but they paid out so not that bad. Techs they send out are very professional and they even let you pick your own if you dont want to wait.

Date of experience: July 11, 2019
New York
1 review
0 helpful votes
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Isaac was super helpful and I am very comfortable with our purchase. I feel our home is in good hands and will be able to sleep better at night. I have so glad to know that if we have a problem someone will be here that day. I have used other home warranties before and you can not beat the prices you all offer. I feel very comfortable with our purchase.

Date of experience: July 11, 2019
Ohio
1 review
0 helpful votes
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Just got a little deeper into the website when the phone rang. MAN. THAT was quick. Rep was quite knowledgeable and the prices were competitive. Happy Camper so far!

Date of experience: July 11, 2019
Pennsylvania
1 review
0 helpful votes
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Purchase of service
July 12, 2019

The customer service rep David Walker was information and did a great job of explaining the service, costs and additional options

Date of experience: July 11, 2019
California
2 reviews
0 helpful votes
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Nathan was knowledgeable and did not "beat around the bush". People live busy lives and the process, rates and contract description was clear and concise. We completed the transaction within 20 minutes! I just cancelled my contract with American Homeshield simply because of their unacceptable treatment of myself as a customer. No one seemed to care about my predicament, having had my dishwasher out of service for now on its 3rd week! I hope and wish certainly that Select Home Warranty values customer service!

Date of experience: July 11, 2019
Florida
1 review
0 helpful votes
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Satisfactory
July 12, 2019

Bruce was very easy to work with. I came out of this experience very happy and conformable with the promised coverage. If I had to stretch and give a negative, it was being put on hold for a moment by Bruce. I was busy at work trying to knock out the sign up quickly. Other than that. Very smooth. All the coupons and deductions are great, but kind of corny and obvious that those offers and specials are customary. Nonetheless, seems to be a great package. I was very relieved and satisfied in the fact that I wanted to do 5 years, but can't afford it now, but Bruce worked with me and got me a 3 year deal for the same price, essentially.

Date of experience: July 11, 2019
Illinois
1 review
1 helpful vote
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It's easy enough to file a claim online, but after 72 hours I still had no appointment with a technician and no estimate as to when I would receive help. I was advised to hire my own technician and then file for reimbursement. My guy came out same day I called. Still waiting around to hear from warranty company. Don't waste your money.

Date of experience: July 11, 2019

From the business

FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.


selecthomewarranty.com
Mahwah, New Jersey, United States
+61