SelectHomeWarrantyReviews 955

Your customer service representative answered all my questions and was very courteous to me as he did this.

Lynn, took my information for my claim.
She was very courteous and very professional.
She made me feel very comfortable. She answered all my questions.
Great lady.

I talked with customer service about a new claim but she kept trying to tell me the decision that was made on an old claim from July 2019. She was talking about an air conditioner claim and I was talking about a water heater claim. Finally she made a new claim for the water heater. This was confusing

Fairly straightforward pricing. Reviews seem decent. They did try to upsell multi year. No review of the company themselves as of yet.

My tenants were having trouble with the stove not working. I placed the claim and the technician came on time and serviced the stove. It was done efficiently and was not a big deal. I was grateful and did not need to worry about it. My tenants paid the service call fee and deducted from the rent. No problem there either. Good service and no snags. Just great for me!

Been with SHW for 3 years. Very good Company. Renewed with ease online and the overall price was in line for what we were looking for.

I received a courteous and prompt reply from the warranty team. They were especially sensitive to the fact that we did not have any hot water. Would definitely recommend

Verry friendly, answer all my questions I had
Representative was verry helpful also explain other option, that I can do, difrent type of payment, also different types of programs.

I've been looking for a home warranty at affordable price. The customer service made my transaction quick and easy!!!

Excellent customer service, easy initiation and start up. Great coverage for entire house hold appliances and heating and cooling units. Low service fee, easy claim form.

Customer Service representative Elliott Jones service was good.
Hoping to receive the service they promise.

The rep was really helpful, knowledgeable and convincing. A little pushy but I wanted to buy a policy so it wasn't annoying at all. He was great.

The claim was handled with great communication skills and prompt service by the representative. The representative was also very knowledgeable and courteous towards me.

Good problem solving. There was a problem over the weekend with dispatching the technician and getting him a work order. After several phone calls and texts the problem is solved and the work order issued.

I'm now in my 4th week without a working dishwasher. A technician did come out, however he failed to diagnose the problem. Then called two days later to say he couldn't finish the repair. This was after the $125 service fee! So now I'm back to square one still no working dishwasher and still no technician! But I do get an email daily telling me they are working on dispatching a technician. Going into week 5!

Great info and many options to choose from allowing a tailored effect that helped in the process. The agent gave plenty of options based on time and coverage and walked me thought the process of submitting a claim. Very competitive service call fees and over all coverage.

The individual I spoke to was pretty persistent in increasing my policy with them but he was very polite and helpful.

The operator was very helpful and understanding regarding my issue that needed immediate attention. My plumbing was malfunctioning due to a tree root breaking the pipes, luckily I was able to contact a local technician and Select Warranty will refund me the cost.