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SelectHomeWarranty

2.1

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SelectHomeWarranty Reviews Summary

The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.

This summary is generated by AI, based on text from customer reviews

service
200
value
200
shipping
37
returns
47
quality
185
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Washington
1 review
0 helpful votes
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Good Stuff
December 14, 2019

They are there when you need them. It's a good choice, if you are looking for a good home warranty company.

Date of experience: December 13, 2019
Virginia
2 reviews
0 helpful votes
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Customer Service
December 14, 2019

Elliott Jones answered all my questions and was a pleasure to talk to. Hopefully this will be a good thing.

Date of experience: December 13, 2019
Pennsylvania
1 review
0 helpful votes
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Ray was easy to talk to over the phone and explain plan options, I'm confident in my choice for my home.

Date of experience: December 12, 2019
Georgia
1 review
0 helpful votes
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Easy access
December 14, 2019

I chose Select because I can use my own AC technicians that have been servicing my systems and knows the history. As long as a technician you chose is licensed and bonded, they can be used. Another warranty company I used did not have that option and the technician they sent were shady at times and not associated with a company I could verify with BBB. Haven't had to submit a claim yet, but my salesman was very informative and the contract spells out what's not covered.

Date of experience: December 12, 2019
West Virginia
1 review
0 helpful votes
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Experience
December 14, 2019

I was pleased with everything he answered my qiestions and i am hoping that everything he told me is true because I was burned by a different home warranty company

Date of experience: December 12, 2019
Georgia
1 review
0 helpful votes
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Awesome
December 14, 2019

I was on the website looking for a good warranty and I called Select Warranty and I was very satisfied with customer service and within 30 minutes I was sold on the professionalism and the great rates that I could afford a month.

Date of experience: December 12, 2019
California
1 review
0 helpful votes
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Service over the phone with Chase Reynolds was exceptional. He was very accommodating and answers every question I had. Even though I knew I was able to cancel the contract at any point if I became unsatisfied with your service - I decided on a 3 year contract because of the great price. I am very satisfied with our agreement and look forward to a satisfying relationship.
Thanks again,

Brent Gibson OD

Date of experience: December 12, 2019
Florida
1 review
0 helpful votes
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Home warranty
December 14, 2019

Greg was very helpful and knowledgeable and help me find the plan i need to sign for.
I hope I have a better luck with this company

Date of experience: December 12, 2019
Idaho
1 review
0 helpful votes
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Oven quit working.
December 14, 2019

Very quick getting local company to fix our problem. I am very pleased with their response time. I will recommend them to my friends.

Date of experience: December 12, 2019
South Carolina
1 review
0 helpful votes
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Did some research to see which warranty company would fit my needs. Had many questions and Chase was very helpful and made it easy to go with Select Home.

Date of experience: December 12, 2019
Georgia
1 review
0 helpful votes
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Great Customer Service
December 14, 2019

I called a work request in... a very polite man answered my call and took care of my request promptly. I was not put on hold and the whole matter took less than 5 minutes! Kudos to you all!

Date of experience: December 12, 2019
Illinois
1 review
0 helpful votes
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Awesome
December 14, 2019

So helpful and prompt, I haven't had to use it yet, but the people I have talked to this far are always very help and knowledgeable, I have and will continue to refer all my friends and family, very affordable and very great deductibles.

Date of experience: December 12, 2019
Illinois
1 review
0 helpful votes
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Excellent service
December 14, 2019

Courteous very professional service we will continue to use there services for our house repairs. Thank you for being on time and getting the job done in sufficient time.

Date of experience: December 12, 2019
South Carolina
1 review
0 helpful votes
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Waiting to see if the claim was accepted. However so far was handled wel. The claims representative was easy to talk with and got all the information in a short period of time. L

Date of experience: December 12, 2019
Pennsylvania
1 review
0 helpful votes
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Service was prompt.
December 14, 2019

Made a claim and service was scheduled quickly! The phone rep was courteous and knowledgeable.My issue was resolved.

Date of experience: December 12, 2019
California
1 review
0 helpful votes
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The representative answered all the questions without hesitation so I bought the platinum plan. The price was right.

Date of experience: December 12, 2019
Minnesota
1 review
0 helpful votes
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Excellent
December 14, 2019

Representative was very professional, helped me fix my payment and connected to the department of my dishwasher problem. And I got email and confirmation right away. First time to call there and was impressed.

Date of experience: December 12, 2019
North Carolina
1 review
0 helpful votes
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New customer experience
December 14, 2019

I recently purchased a home warranty online from Select Home Warranty. I was very impressed by the items covered under the warranty I selected which also included roof coverage at no additional charge. I previously had a home warranty through another company in which that warranty was more expensive and roof coverage wasn't even included and the service fee charge was higher.

Date of experience: December 12, 2019
Texas
1 review
0 helpful votes
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I was selling a house, and needed a home warranty to make the home more attractive to prospective buyers. This company had favorable reviews online and was not the most expensive.

Date of experience: December 12, 2019
Alabama
1 review
0 helpful votes
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Select Home Warranty
December 14, 2019

Great Customer Service! I called and they dont send a technician out to fix microwaves so they said we could replace the microwave.

Date of experience: December 12, 2019

From the business

FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.


selecthomewarranty.com
Mahwah, New Jersey, United States
+61
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