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SelectHomeWarranty Reviews Summary
The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.
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I would one hundred percent recommend Select Warranty to new home owners & experienced home owners as well.
I signed up with SelectHomeWarranty. They offer Good value, and good coverage options at a fair price
Setting up my home warranty was amazingly simple. I inquired online, an agent called in less than an hour and explained all of my options and I was set up in under 20mins.
Great experience
Technician called before I could complete on line request. He knew his the different plans and prices.
I am new to purchasing home warranties and family/friends recommended that I use one for a new home I am purchasing. After reviewing online other home warranty services, my friends recommended that I try Select Home Warranty. The site was simple and straight forward with their plans and additional coverage options just what I needed. The sales representative was friendly and informative.
I searched multiple companies and Select offered the best deal by far with the most options and comprehensive coverage, including free roof leak coverage which competitors charge a lot more for. Signing up was fast and easy, and Jon answered all my questions about transferring the contract to the new buyer when the sale closes. Would highly recommend.
We have just signed up! They are rated #1 here and I am sure based on my contact with Greg we will be happy!
I am overall so much more happy with select home warranty than I was with the last year with American home shield. The service calls are only 45$ and they cover all the same systems. I love it so far!
I was very happy with the agent, Ed, who assisted me.
He walked me through the terms of the services offered and was very helpful. I hope when and if i need any repairs or replacements that i will be as satisfied
The entire process took less than 15 minutes. Our sales rep was easy to work with and answered all of my questions.
First thing is that i have been on the phone with alot of warranty companies. I picked select because I like the reviews and the way the company rep Ben happened to handle the total transaction on the phone. I signed up for annually and save alot of money. Great service and great customer service in Select Home Warranty.
I spoke with a sales rep named William. He was thorough and wanted to move forward with the policy. I told him I needed to look more closely at the website and that I would call him back if her left me his number. He did leave me his number. I did look some more at the website and decided to give it a try. The agent did try to upsell me into a multi year contract, but I passed on it. Throughout both calls, William was helpful and polite. If the service is as good as this representative, I will be very pleased.
Hello! I had been doing my due diligence for months. I was educating myself on the home warranty business, looking at different companies, going in and out of websites, and reading countless reviews. I even picked up the phone and called some of the companies customer service lines just to see how I would be handled. Needless to say, there's a lot of companies out there that really need to work on their customer service and make themselves more accessible. There's nothing more frustrating for a customer than to call in and get an automated attendant and not be able to speak to a live body. That really makes you feel like you are just a number and that your customer experience is just not that important to them. I landed on Select Home Warranty because I felt they were the best choice after doing all of my research. Following the call to place my order, I was extremely pleased with my experience and it met or exceeded all my expectations. The salesman was very courteous and knowledgeable and he helped me through the entire process and after hanging up, I was thrilled to know that I was in good hands and that I had made the right choice. Also, he handled all of my questions regarding the "fine print" and some questions or concerns that I had regarding exclusions. I really feel that Select has the best overall value for protecting your home. Including price, network of contractors, expedition of claims, and excellent customer service. It is very reassuring that you can get hold of a live person to handle any issues you may have and that you can also file a claim 24/7 online.
Two Big Thumbs Up!
Eric of Uniontown, OH
I just purchased my contract over the phone. Alan Sherman was great. He was very professional and explaned all of my options. Thanks again.
Home warranty was professional and i would recommend 2 anybody.the salesman was. Professional and kind looking forward for long time with home warranty. Thank you guy's very much
Gave us our options, was cheaper than my current provider, so we jumped ship and moved over. Hopefully we don't need to use it, but if we do, hoping they pull through
I am frustrated because they had to come out twice and since then no one has called me to update me on my new water heater
All went well with efficiency, call received and technician scheduled within the hour. Excellent! We are very pleased!
I joined Select after reading good reviews but was unsure of what I would personally experience. The wait time to call for more details was short and the information was clear and simple plus there was absolutely no pressure to join. After doing so, I received a call from a representative that I wasn't expecting but ended up saving me more money. Overall, I have no complaints so far. I hope it continues!
From the business
FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members