SelectHomeWarrantyReviews 955

Was very pleased with the rep's (Tom) manner of explaining the plan to me and informing me of coverage other companies offered. (I always comparison shop) Even the company we had prior to relocating could not provide the coverage we will be getting at a lower cost. Was p; eased when I was offered a Senior Citizen and Veterans discount. Plus it helps to know that the company is in the top 5 companies offering home warranty coverage as rated by a national agency.

I can initially state SHW must review current contract companies they believe to do business with. Frog Pro services for AC work should be removed from your list of companies the reviews are terrible. I opened claim on 5/27 with zero response from Frog Pro nor did SHW receive callback
I called SHW again today and they gave me 2 options 1 being they'd try to find another company or I could find one and when repairman diagnosis issue to call them for a very quick approval while repairman is there and I'll pay out of pocket and SHW will reimburse me

I have had a Select Home Warranty for over 4 years and have had to request service on three different time. Every single time my claim was handled in a very professional and timely manner. No followup was needed and the work was performed professionally by the technician. I would highly recommend Select Home Warranty for your home needs.

I had select home warranty for about a year. Over the past year I called them for 3 different issues. Water heater, microwave and fridge. Needless to say they found an excuse not to pay every time. They are bunch of scammers! You deal with answering service in india and they are trained to be rude and unhelpful. They act like they are transferring to a supervisor and hang up on you. DO NOT PURCHASE A WARRANTY FROM THIS COMPANY! My last issue was the fridge. They sent a company that determined the fridge needs a motor which would cost over $800 and had me pay the $75 service call as per their contract. They obviously didn't like that diagnosis and wanted to send another company but they never did. I called several times and finally 2 months later they said they cannot find anyone else to come out and told me to go buy a fridge and submit the receipt for review and they will send a reimbursement check. I did everything they asked but they denied the claim bc they said they needed a 2nd opinion before paying for something even though they wouldn't send someone else to look at the fridge. Now they cancelled my warranty and would not honor the 2 extra free months they gave me to sign up for the warranty. I have never seen a company so Openly corrupt. Think how much money they make by collecting $499 from each person and they rarely have to spend any money repairing the issues that come up. The people they send out to inspect collect $75 deductible or service call as they call it and then SHW denies the claim so on top of spending $500 a year on the warranty that is suppose to take care of your issues you spend another $75 each call for them to turn around and deny the claim. Stay away!

I just filled the form to see the quote and before the last step they called me. There is no even any flag or notice that they will call. So they called without my agreement and that was the most stupid thing the sales can do, I was almost ready to buy warranty but they distracted me. They have no any agreement flag or notice and use my personal information before I take a "SUBMIT" action. They used my contact information BEFORE I agreed to provide it - that's how all scammers behave.
I googled, found reviews and... well. They do not deserve any trust. Like several other companies I tried - they did the same. Now they are calling me every day, I'm even tired of blocking their numbers.

BTW do not look at the positive reviews, nobody writes positives unless they have to or just bored.
If you have enough time you will find common language in al positives that shows they are written by same person or group.

Tried to use this policy twice and was given the run around both times. The first time our spa needed repair. We were told they had no one avaible to do the work but we could get someone and they would reimburse us. We had the repair done the next day and sent in the claim. We were then told spa was not included in policy. Warranty says is spa part of pool it is included. After saying we wanted to cancel policy they agreed to reimburse us if we kept policy. Made the mistake of agreeing. In April requested repair for oven. Broiler was burned out. A week later they sent a repair person. He looked at oven and turned in claim for New broiler. Four weeks later still no broiler. Calls to warranty company nothing but incompetence, calls to repair company never answered. Called warranty company and cancelled repair and policy. Now they want to say they need to deduct several things what a scam. TERRIBLE COMPANY

I have been paying them for over a year month after month for Platinum Coverage. When I needed them they were not there. My home air conditioner needed freon. They told the technician he had to wait 48 hours for approval and of approved could come back. How much sense does that make. I paid $225.00. They would not contact me back after 2 emails and a phone call to be reimbursed. They finally told me they do not cover freon. How could that be? If you have Select Home Warranty, cancel as quickly as you can. If you dont have them, dont get them. I surmise they take your money every month... they refuse to pay a claim... any claim... you cancel and they move on. They should be shut down... THIEVES

FRUSTRATING EXPERIENCE! DON'T BUY INTO IT!
The process of getting an appliance repaired through Select Home Warranty, is extremely frustrating and time consuming, and then probably won't happen. Be prepared to speak to representatives with a script, working in a foreign call center. They will all tell you, "No Worries"! But you will be worried, because it will take you days to get an appointment for someone to "diagnose" your problem, wait for approval, and then days to get the technician to come back and fix the problem - that is if your claim is approved. No matter how urgent, you will NOT get anything FIXED in 24 - 48 hours, but you might well spend 24 - 48 hours on the phone talking to Select Home Warranty trying to make something happen. Be prepared for anything that is wrong with your appliance NOT to be covered... and even if you have 2 appliances with issues at the same time, you'll have to file two different claims and pay for two different technicians to diagnose them. It's a racket! Don't buy in to it unless you have lots of time, patience, money, and no emergencies!

I AM 69 YEARS OLD, LIVE ALONE WITH MY 3 DOGS AND A CAT AND HAVE COPD AND OTHER HEALTH ISSUES AND WAS DISTRAUGHT AND LITERALLY IN TEARS WHEN I CALLED SELECT HOME WARRANTY AND WAS HELPED BY A MS. LYNN WHO MADE THIS CLAIM SEEM, DON'T WORRY ABOUT THIS MR. WOODS, I AM HERE TO HELP YOU. SHE WAS VERY HELPFUL AS WELL AS COMPASSIONATE AND ASSURED ME I WOULD RECEIVE A RESPONSE SHORTLY! IT WASN'T 10 MINUTES AND I RECEIVED A E-MAIL LETTING ME KNOW THAT I WOULD BE CONTACTED WITHIN THE NEXT 48 HOURS. I TRULY BELIEVE I WILL BE TAKEN CARE OF WELL BEFORE THE GIVEN TIME. I WILL FOLLOW UP WITH ANOTHER REVIEW ONCE MY A. C. IS FIXED OR REPLACED. THANK YOU MS. LYNN!