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SelectHomeWarranty Reviews Summary
The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.
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Signed up Samuel was very helpful hope this turns out to be a good thing i'm older an cant repair thing now which I could in the past, I was a little disappointed when I was told there is a $60 deductible about the same as a reg service but not including parts so I hope this works out cheaper if I have a problem we will see hopefully Thanks Samuel you were very helpful in getting my discounts a comparing other companies. I don't know much yet because I just purchased two day ago the full coverage for $399 dollars. Good luck in the future
Great service! Quick response. The man I spoke with was really outstanding. He explained everything very well.
My microwave control panel went out and the claim lady was very professional and got my situation taken care of in under 10 minutes. So we are off to get a new one this afternoon
This is my first time with this company and the agent who helped me with my first claim was friendly and professional and answered all my questions. I was very pleased!
I haven't used the services of this company yet, so I am unable to provide a review of anything other than the sales rep.
When I called my insurance and told about my AC unit, the technician came the next day and fix it right away. Thank you for fast service.
Customer representatives are polite and they answer the phone in acceptable time, but it takes for ever to find a technician to fix the problems and this can take more than a week and at the end the technician they find can't do the job. I never had this experience with any other home warranty companies.
CUSTOMER SERVICE WAS GREAT AND EASY TO SET UP PLAN. NEEDED A NW PLAN FOR THE PURCHASE OF A NEW HOME. MOE MADE IT EASY AND WORK GREAT WITH US TO GET IT ALL DONE.
HOPE AND PRAY YOU DONT GO THROUGH WHAT I AM GOING THROUGH. 22 DAYS AND NO AC REPAIR.
I HAVE BEEN WITHOUT AC FOR OVER 22 DAYS. MY COMPRESSOR IS BAD AND AFTER 22 DAYS THEY ARE OFFERING $150 AND NOT FIXING COMPRESSOR.
Overall I am happy with the phone call I had with your company. Although, it took my calling back about six times to get someone to actually help me. I informed them that I never got my policy which I got today in an email. I also told him that when I purchase this policy I wanted it to become effective July 9,2020 because I already have a policy in place until then. I cannot tell when the effective date of my policy with you is. What you sent me does not have an effective date and I still would like to know that you made this effective July 9 of this year.
It was easy to purchase a warranty and very cheap. The customer service was knowledgeable and gave me multiple choice to fit my needs.
A very friendly and professional team that is ready to listen to you and fix your problem...
I purchased this 3 months ago and had to get my payment declined to get answers and even get my policy! I've heard good things so I hope this was a fluke!
I purchased 2 warranty plans, one from my primary residence and a rental property. The level of customer service and transparency in pricing was amazing and astonishing. I would definitely continue to do business with this company.
Very good sales force. Have not had to use the service yet but hoping they are as good as they say. I signed up for 5 years and get a year free.
Very satisfied with my service from select home warranty very kind and efficient on phone service calls. Have recommend to 2 friends they have also purchased a contract.
From the business
FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members