Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SelectBlinds

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+221
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey stargrey stargrey stargrey stargrey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,952
value
310
shipping
259
quality
304
This company responds to reviews on average within 2 days

Instant Feedback

83,625 reviews

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Nice blinds
May 29, 2023

Ver nice and affordable excellent customer service

Date of experience: May 29, 2023
California
1 review
0 helpful votes
Follow John A.
Unfollow John A.
Share Review
Report Review

Kitchen blinds
May 29, 2023

Excellent,very good price. Good information on site.

Date of experience: May 29, 2023
Montana
1 review
0 helpful votes
Follow Lisa N.
Unfollow Lisa N.
Share Review
Report Review

Just what we wanted
May 29, 2023

The roman shade was as described, well made of sturdy materials, easy to install.

Date of experience: May 29, 2023
Illinois
1 review
0 helpful votes
Follow Rebecca S.
Unfollow Rebecca S.
Share Review
Report Review

Very pleased
May 29, 2023

I'm happy with the blinds. The wand is harder to turn than previous blinds I have had, but otherwise I am satisfied.

Date of experience: May 29, 2023
California
1 review
0 helpful votes
Follow FP A.
Unfollow FP A.
Share Review
Report Review

Great easy to install products
May 29, 2023

All products came quickly and were packaged well. Instructions were not great but YouTube videos by select blinds were useful.

Date of experience: May 29, 2023
Minnesota
1 review
0 helpful votes
Follow Marie S.
Unfollow Marie S.
Share Review
Report Review

Two blinds for one window
May 29, 2023

I wanted to order new mini blinds for a very long window (70") over my kitchen sink. I decided to order 2 mini blinds as suggested on your site and followed the measurement guidelines to do this. Upon placing the order, I could not determine how to order one valance to cover both side by side blinds. I called and talked to Simas Tamosaitis who was very helpful. In fact, when I called it was just after closing time and I thought I would at least be able to leave a voice message, but he answered the phone and was very kind and professional. He actually wanted to make sure I had followed the measurement instructions correctly, which I explained and he said was fine, although I admit I was nervous I might not have been precise enough. Then he told me to email him when I placed the order and he would contact the production facility to make sure the shared valance I needed was properly sized to accommodate my blinds, would fit inside the window area as I had requested, and was included in my order. He confirmed by second email that he had done this. He emailed me a third time to tell me he knew exactly what I needed, and that the production manager had been notified of my special order, after I had contacted him again to tell him I wasn't sure if I needed to mention the special request he had handled for me when the production facility confirmed receiving my order, and asked me to review my order and advise any changes within 24 hours. I want to say here that I have not had such professional attention and responsiveness in other telephone dealings and I wasn't sure I could believe everything that he told me so confidently. However, everything he said and did came through. My order arrived in excellent condition, well packaged with easy to follow instructions included. The valance fit perfectly. Everything turned out well. I did not need the anchor screws mentioned in the kit that did not accompany the blinds but was suggested. We did need to use a power drill to screw in some of the screws provided. But everything turned out and they look very nice. I am very satisfied with the results.

Date of experience: May 28, 2023
New Jersey
1 review
0 helpful votes
Follow Donna F.
Unfollow Donna F.
Share Review
Report Review

So convenient!
May 28, 2023

Excellent instructions for how to measure. Shades fit great with inside mount. So easy to order. I highly recommend SelectBlinds!

Date of experience: May 28, 2023
Washington
1 review
0 helpful votes
Follow Steve B.
Unfollow Steve B.
Share Review
Report Review

Great Shutters
May 28, 2023

Had an easy time checking out. I was able to match the shutters I had ordered earlier this year. They were easier than blinds to install.

Date of experience: May 27, 2023
Colorado
1 review
0 helpful votes
Follow Ronald X.
Unfollow Ronald X.
Share Review
Report Review

Good
May 27, 2023

Good buy and work fine in the bedroom where we needed darkness.

Date of experience: May 27, 2023
Louisiana
1 review
0 helpful votes
Follow darla F.
Unfollow darla F.
Share Review
Report Review

Easy fast
May 26, 2023

Easy order, great product and great customer service

Date of experience: May 26, 2023
California
1 review
0 helpful votes
Follow DEBORAH Q.
Unfollow DEBORAH Q.
Share Review
Report Review

My order
May 25, 2023

5 stars so far, they are just ordered at this point.

Date of experience: May 24, 2023
Maryland
1 review
0 helpful votes
Follow Joshua G.
Unfollow Joshua G.
Share Review
Report Review

The good, quality of the product?
June 23, 2023
Updated review

The shopping website was pretty quick and easy. No issues there.

SelectBlinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 24, 2023
Brian R. — SelectBlinds Rep
over a year old

Hello Joshua,

I apologize because it appears you may have had a negative experience with us. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.

My name is Brian Royston, and I am Select Blind's brand ambassador. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].

Regards,


Got all of my discounts quickly by using the chat feature
April 4, 2023
Previous review

Got all of my discounts quickly by using the chat feature. I like it when the chat is with an actual person, rather than a bot.

Date of experience: April 4, 2023
Florida
3 reviews
0 helpful votes
Follow FLORENCE V.
Unfollow FLORENCE V.
Share Review
Report Review

Great blinds
May 23, 2023

Ordering was quick and easy. They were delivered quickly.
They were easy to install. I love the look of them.

Date of experience: May 23, 2023
Florida
1 review
0 helpful votes
Follow Alex Q.
Unfollow Alex Q.
Share Review
Report Review

I had a lovely experience working personally with one of Select Blinds design consultants, Chandlare Aldrich. She made it very easy for me to order and had great knowledge of what product would work best for me. The roll shades I select turned out beautiful! I will be ordering from her again!

Date of experience: May 23, 2023
Texas
1 review
0 helpful votes
Follow Sainath F.
Unfollow Sainath F.
Share Review
Report Review

Satisfied with product
May 22, 2023
Updated review

Wait too long to get design consultant on phone.

Also during installation when I called for clarification of instructions, it was not clear where to drill.

They could have pointed me to YouTube video. But did not.
I found it myself and was able to resolve the problem

Date of experience: May 22, 2023

Wait too long to get design consultant on phone
May 5, 2023
Previous review

Wait too long to get design consultant on phone

Date of experience: April 4, 2023
Texas
1 review
0 helpful votes
Follow Mary R.
Unfollow Mary R.
Share Review
Report Review

Honeycomb blinds
May 22, 2023

We have currently ordered for 5 of our windows. They all have fit perfectly and working great.

Date of experience: May 22, 2023
New Jersey
1 review
0 helpful votes
Follow Janet K.
Unfollow Janet K.
Share Review
Report Review

I love my William Morris Strawberry Thief Roman shades. The fabric and workmanship are beautiful. They were easy to install and arrived quickly.

Date of experience: May 20, 2023
New York
1 review
0 helpful votes
Follow SUSAN R.
Unfollow SUSAN R.
Share Review
Report Review

I ordered a larger sized roller blind in a neutral Gray color. This shade does a good job blocking out light. I expected the surface to have a more subdued matte texture but it is shiny and stiff. The mechanism is touchy while retracting and often stops before it has rolled up to completion. I feel like I spent a lot on this and was hoping for a higher quality.

SelectBlinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 20, 2023
Brian R. — SelectBlinds Rep
over a year old

Hello Susan,

I apologize because you had a negative experience with us due to your Roller Shades not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.

My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].

Regards,

Idaho
1 review
0 helpful votes
Follow Tim Z.
Unfollow Tim Z.
Share Review
Report Review

Ordered from Select Blinds before and very happy with quality and service of products. Will use again, Product came on time and was easy to install

Date of experience: May 17, 2023
New York
1 review
0 helpful votes
Follow Alexandra T.
Unfollow Alexandra T.
Share Review
Report Review

I am please
May 16, 2023

So far great! I did installed but it's little off the size I will find the way how to fix it

Date of experience: May 16, 2023