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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I bought a pair of light-filtering honeycomb top-down bottom-up blinds. I was impressed at how precisely they matched the dimensions I requested - I mean they're exact to the eighth of an inch! Because my house is older, it turned out that one of my windows wasn't quite uniform width (1/8inch narrower in the middle than at the bottom or top!), so I had to remove the little plastic clip that goes on the end of the bottom part of the blind. But that's on me, and you don't even notice it. Installation was super-easy - no more than ten minutes per blind, even the very first one.
I just ordered another pair (this time light-blocking) for my daughter's bedroom, to replace some ancient metal venetian blinds. Expecting them at the end of the week.
The website was easy to use and navigate. The options and selections are good. The turn-around time published on the website was no where near the reality. It took a month to receive mine.
Fast service, easy to shop and great product. Thank you!
I have bought quite FEW BLINDS FROM YOU GUYS, AND NOW THAT i HAVE A failure I come to find that you do not stock any spare parts that would allow me to fix my blinds. SO this is very wasteful that since a string breaks, I have to throw the full blind away. Not very environmentally sound either.
Please begin to stack parts so those of us few that can fix things can buy the parts and save the blinds, the environment and the world.
Hello Joseph,
My name is Brian Royston, and I am SelectBlinds' brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options.
Regards,
Measurement guide allowed for precise custom blinds! Easy installation with the right tools.
Ordered wrong size. Ordered correct size and paid for it then realized there was a sizing garurentee so got them to refund new order. Excellent experience.
I keep coming back because the blinds are good and the website is good. The return policy is not good though.
It is impossible to return these things if you buy the wrong one so that sucks. I made that mistake once before and had to use what I bought.
I had to take them apart and cut them so they would fit in the window frame. They cut the tube too long and the blinds too narrow.
Update: they contacted me and sent me new shades, which fit great this time!
Hello Jarod,
I apologize because you had a negative experience with us due to your Blackout Roller Shades not arriving in the proper measurements you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected] and reach our design consultant department at 888-257-1840.
Regards,
The Roman shade is beautiful. The only flaw was bent sides of the valence. We really wish these would have been more protected during the shipping process.
I got online to look at shades and this site caught my eye. Before you know it I was talking to a live person who sent me samples with info yo call with any questions. I only had one! How do I order the blinds I pickrd out and boom another live person to help me place the order. Whick arived a wek early followed by an email showing the shaded and directions how to install them and to top yhat off they sent easy to follow instructions on a video...HAPPY!
I bought a remote control shade and it works perfectly. It's beautiful, resistant and very well done. I'm thinking of buying again for other Windows. Dimensions were perfect.
When we received our curtains, the mounting hardware did not allow for flush mounting. This is due to our windows having a lip on them. There are no brackets that allow for more shallow mounting in our setting. We spent $500 on custom blinds with no offer to solve our issue. So, we had to make due and mount them as they came. Staff was very unhelpful and not understanding that we made a HUGE purchase and we were not satisfied. The offer was for us to buy an additional product instead of helping us solve our issue.
Hello Anna,
I apologize because you had a negative experience with us due to one of our customer service reps not being as friendly and knowledgeable as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into.
My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].
Regards,
Ordering was easy well except for me deciding on one style!
Delivery was prompt. Instillation was a breeze. Love the finished look.
Thank you
Good! Maybe recommend adding 1-2 inches to height opening so blinds don't stretch so much when fully extended
The color was beautiful! Love my new shades. However, one of the seven shades had pieces fall out when my husband installed it and first tried it out. I was a bit disappointed with that, and I am hoping I can return it. I have already ordered and paid for a new shade to replace the one that broke.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tyler,
My name is Brian Royston, and I am SelectBlinds' brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options.
Regards,