Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SelectBlinds

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+253
See all photos
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey stargrey stargrey stargrey stargrey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,985
value
433
shipping
383
quality
427
This company responds to reviews on average within 2 days

Instant Feedback

84,999 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Luwana K.
Unfollow Luwana K.
Share Review
Report Review

Great product
June 9, 2023

Quick delivery, quality product & great prices! Love their selection.

Date of experience: June 9, 2023
Illinois
1 review
0 helpful votes
Follow Bruce K.
Unfollow Bruce K.
Share Review
Report Review

Excellent service, great experience, blind fit perfectly. My 5th wheel has a 75" rear window which Select Blinds custom made for me, very reasonable price and fit was perfect.

Date of experience: June 9, 2023
Virginia
1 review
0 helpful votes
Follow Treva D.
Unfollow Treva D.
Share Review
Report Review

Review
June 9, 2023

Did not realize how transparent the bamboo blinds are… disappointed I will have to supplement

Date of experience: June 9, 2023
Maine
1 review
0 helpful votes
Follow Jenny D.
Unfollow Jenny D.
Share Review
Report Review

Our shade was faulty and broke. Tried to return and they said they'd send replacement in several weeks but for my child's room so needed to replace sooner. I asked for a refund and no answer. NOT WORTH THE PRICE! Should have gotten a cheap one off Amazon.

Date of experience: June 9, 2023
Brian R. — SelectBlinds Rep
over a year old

Hello Jenny,

I apologize because you had a negative experience with us due to your Blackout Roller Shades arriving damaged. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I do see a replacement shade has been shipped out, with an estimated delivery date of 6/16/2023. https://www.fedex.com/fedextrack/?trknbr=399442461184&trkqual=12025~399442461184~FDEG

My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected] and reach our design consultant department at 888-257-1840.

Regards,

California
1 review
0 helpful votes
Follow Jeffrey R.
Unfollow Jeffrey R.
Share Review
Report Review

Shade is not even
July 9, 2023

One side of the shade was longer than the other, which made it look uneven. Currently working on a replacement.

SelectBlinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 8, 2023
Brian R. — SelectBlinds Rep
over a year old

Hello Jeffrey,

I apologize because you had a negative experience with us due to your Roman Shades not arriving in the measurements you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.

My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].

Regards,

Texas
1 review
0 helpful votes
Follow Michele Z.
Unfollow Michele Z.
Share Review
Report Review

I liked that I was able to get samples and the turnover time was quick.

Date of experience: June 8, 2023

I liked that I was able to get samples
May 8, 2023
Previous review

I liked that I was able to get samples

Date of experience: May 8, 2023
Massachusetts
1 review
0 helpful votes
Follow Magdalena N.
Unfollow Magdalena N.
Share Review
Report Review

Blinds
June 9, 2023

Very easy and straight forward to order. They arrived early than expected. They fit all my windows perfectly and they are great quality.

Date of experience: June 8, 2023
Ohio
1 review
0 helpful votes
Follow Sheila P.
Unfollow Sheila P.
Share Review
Report Review

Looks great! Easy install
June 8, 2023

It was easy to order, easy to install and looks great. The hardest part was looking for my drill in the garage!

Date of experience: June 8, 2023
Washington
1 review
0 helpful votes
Follow Almut S.
Unfollow Almut S.
Share Review
Report Review

Blackout blinds in bedroom
June 8, 2023

Perfect fit. Bedroom stays dark and cool during summer months. Good quality.

Date of experience: June 8, 2023
Kansas
1 review
0 helpful votes
Follow Pamela J.
Unfollow Pamela J.
Share Review
Report Review

Color Chart
July 8, 2023

Colr cahart needs improvement. If you had time to wait a week to get samples would be best otherwise you end up with some sucky color blinds that don's match what you were going for and would be costly to return and order new ones.

Date of experience: June 8, 2023
Brian R. — SelectBlinds Rep
over a year old

Hello Pamela,

I apologize because you had a negative experience with us due to your Faux Wood Blinds not arriving in the color you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. We highly suggest ordering samples before, so you can see what the color looks like in hand.

My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].

Regards,

Oregon
1 review
0 helpful votes
Follow Kelsey S.
Unfollow Kelsey S.
Share Review
Report Review

Okay blinds
July 8, 2023

Good ordering experience. However, when they arrived we were shocked that the color of the head rail and the cords don't match the color of the blinds. Our blinds are light grey and the rest is an awful, yellowish cream white. If we had known that, we wouldn't have ordered them. They don't match at all. And now we can't get a refund.

Date of experience: June 8, 2023
Brian R. — SelectBlinds Rep
over a year old

Hello Kelsey,

I apologize because you had a negative experience with us due to your Blackout Cellular Shades not arriving in the color coordination as expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.

My name is Brian Royston, and I am Select Blind's brand ambassador. I'm interested in what we can do to make this experience right for you. Please feel free to email me at [email protected] and we can discuss our options. You can also email us at [email protected].

Regards,

Iowa
1 review
0 helpful votes
Follow Colin L.
Unfollow Colin L.
Share Review
Report Review

Quick installation, custom product was highly accurate to measurements provided.

Date of experience: June 8, 2023
Nevada
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Slow to Ship
June 8, 2023

It wasn't easy to re-order a previous purchase, I had to fill out a new order, I should have been able to easily re-order by clicking on my previous order and order again.

Date of experience: June 8, 2023
Louisiana
1 review
0 helpful votes
Follow Mike G.
Unfollow Mike G.
Share Review
Report Review

Great value
June 8, 2023

Blinds work well. They arrived fast and were easy to install

Date of experience: June 8, 2023
Missouri
1 review
0 helpful votes
Follow Joel D.
Unfollow Joel D.
Share Review
Report Review

Love our blinds
June 8, 2023

Blinds shipped quickly and fit perfectly. Easy to install.

Date of experience: June 8, 2023
Pennsylvania
1 review
0 helpful votes
Follow Harry B.
Unfollow Harry B.
Share Review
Report Review

New blinds to replace old blinds
June 8, 2023
Updated review

Ordering was simple. Measuring was easy and the product was top notch. Thank you for being there when I needed a good product. Blinds last a long time, many years, unfortunately my new puppy destroyed our old blind in the bedroom window. Your replacement was perfect. Thanks again.

Date of experience: June 8, 2023

Ordering was simple
April 27, 2023
Previous review

Ordering was simple.

Date of experience: April 27, 2023
Arkansas
1 review
0 helpful votes
Follow Peggy V.
Unfollow Peggy V.
Share Review
Report Review

Peg
June 8, 2023

Item just as described and fit perfectly. I am very satisfied with color and quality. Easy to install.

Date of experience: June 8, 2023
Michigan
1 review
0 helpful votes
Follow Anne-Katrin B.
Unfollow Anne-Katrin B.
Share Review
Report Review

Perfect blinds
June 8, 2023

The blackout blinds we bought are just perfect for our windows. They look classy and modern and were so easy to install.

Date of experience: June 8, 2023
Texas
1 review
0 helpful votes
Follow Patricia O.
Unfollow Patricia O.
Share Review
Report Review

Ability to customize size is great for non-standard window sizes.

Date of experience: June 7, 2023
Idaho
1 review
0 helpful votes
Follow Amber L.
Unfollow Amber L.
Share Review
Report Review

Easy to order and install
June 8, 2023

The whole process was easy from the measurements to install. Love the quality of our blinds. Will definitely be recommending to family and friends.

Date of experience: June 7, 2023