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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We all love this blind. We would purchase another one in future.
They worked great. Would definitely buy again. Love it!
Your sales person recommended that I not use a chain to control the blind and I am very unhappy with the spring loaded manual pull option. I have three windows side-by-side, and it is impossible to adjust the shades so that the bottoms all line up.
Product arrived promptly and in perfect condition. Easy to follow instructions on assembly as well as installation. Well made and a wide buy.
Ordered samples which came very quickly. The ordering process is easy and we love the new Roman shades in our kitchen.
Very pleased with the blinds and ease of operation. Only challenge was price was more than initial price online. Still, love the blinds.
Just FYI to shoppers — my order had not moved into production phase yet, and I chatted customer service to get 45% off instead of my original 40% off, and the agent wouldn't/couldn't do it.
Love the blinds. The fit is good and the quality of the material is excellent.
Everything was great with our delivery. They were not quite as easy to install as the video showed or as other reviews said. But we got them up. The only reason I gave it only four stars is that one of the clips that holds the wand that opens and closes the blinds was bent and installed improperly. My husband was able to get it to work, but it's not perfect.
Easy to order and perfect fit! The best way to buy blinds and beats the big box store price!
Blinds are nice. But couldn't put top end pieces on the covers. One of the 58x58.5 were bent but it was on back side so we put them up anyways. Other than that we still like them.
Hello Pauline,
I apologize because you had a negative experience with us due to your Faux Wood Blinds not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected], and we can discuss our options.
Regards,
The folks at select blinds are always so helpful. They are my go to place for window coverings
Top notch personnel, who went above a beyond to make sure everything went smoothly. From the measuring to the programming of the remotes.
Great experience!
The only bad part if my purchasing experience was the wait time to get to a sales advisor. More than 1/2 hour on hold. Everything else was perfect!
I have purchased blinds a number of times from your company. They are shipped quickly and have almost always been perfect. The one time that a blind did not roll up corretly, a new one was shipped to us immedudately.
The blinds are beautiful. They function perfectly. They were a little trickier to hang than I anticipated but only because my windows aren't square so leveling them took some time. They don't sit quite as tight to the window as I had hoped. Because the top down/bottom up portions are rather bulky the actual blind sits about a half inch off the window frame and allows a bit more light through than I anticipated. That said the room is still very dark and I would definitely purchase them again.
Bought 3 Up/Down Shades in Taupe based on the website picture. The customer saw the picture and agreed they were the color she wanted. Unfortunately, the color is nothing like the picture.
Hello Dan,
I apologize because you had a negative experience with us due to your clients Top Down- Bottom Up Shades not arriving in the color you or they expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. One thing that helps mitigate this issue is if you order samples from us. This gives you the ability to see and feel the product and test it against the sun's reflection and see the color against the wall.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected], and we can discuss our options.
Regards,
Easy to order them- but putting them up was a little stressful. The end pieces were taped to the ends and came off while trying to installing them. It was frustrating- but once they were up- we were super happy!
We waited to order when there was a good deal. Ordering was easy. Measuring was confusing. We had outside mounted blinds. It tells you to add 3" to to you inside measurement. We added 4, but the blinds barely cover the molding. We thought the rod would be that size and the blinds would extend out farther, like our old ones. Not the case. So make sure you order the exact width you want COVERED Don't just add 3" to each side. Still looks good, I can just see the trip around the blinds.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ronald,
I apologize because you had a negative experience with us due to your Light Filtering Roller Shades not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected], and we can discuss our options.
Regards,