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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+267
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,001
value
499
shipping
448
quality
492
This company responds to reviews on average within 2 days

Instant Feedback

85,492 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Good
August 15, 2023

Very good experience and would recommend to anyone - like the idea you can open your blinds up or down

Date of experience: August 15, 2023
Texas
1 review
0 helpful votes
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Kitchen Blinds
August 15, 2023

So easy to install and hang. Almost hard to believe hanging was that easy. Remote instructions were clear and easy to understand as well.

Date of experience: August 14, 2023
Georgia
1 review
0 helpful votes
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Custom curtains
August 15, 2023

Great customer service! The website is a bit confusing and challenging, times out, login again, start over with input of measurements. Also, the UPS delivery for offshore manufacturing is terrible. UPS lost or delivered to wrong address 2 separate shipments. Customer Service is excellent for US manufacturing and follow up on UPS mistakes. They can't help with Vietnam custom orders.

Date of experience: August 14, 2023
Massachusetts
1 review
0 helpful votes
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Fast and easy
August 14, 2023

So easy and fast delivery. Loved choosing my own style for my bathroom window!

Date of experience: August 14, 2023
Washington
1 review
0 helpful votes
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Blinds
August 14, 2023
Updated review

I never would have purchased these shades if they had been full price as they are overpriced in my opinion. However it was the only color that I liked and you had no other less expensive shades in the same color. That said, I expect these shades to be absolutely gorgeous. But when we got them the screws were the wrong size and my husband had to go to the hardware store and get new screws.

Date of experience: August 14, 2023

I never would have purchased these shades if they had...
August 15, 2023
Previous review

I never would have purchased these shades if they had been full price as they are overpriced in my opinion. However it was the only color that I liked and you had no other less expensive shades in the same color. That said, I expect these shades to be absolutely gorgeous.

Date of experience: July 16, 2023
Georgia
1 review
0 helpful votes
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Beautiful Quality Blinds
August 14, 2023

Fantastic quality, perfect color and easy to install!

Date of experience: August 14, 2023
North Carolina
3 reviews
0 helpful votes
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Great product!
August 14, 2023

Easy and quick. Directions were clear and made ordering simple. Nice selection of products. Exactly what I was looking for and loved that it was on sale!

Date of experience: August 14, 2023
Massachusetts
2 reviews
0 helpful votes
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Very nice and fit was perfect but the screws easily strip and are of low quality. Why all blinds ship with crappy hardware is beyond me. An extra 5 cents of hardware would make for such a better experience.

Date of experience: August 13, 2023
Canada
1 review
0 helpful votes
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Easy to order and easy to install
August 13, 2023

Measured, ordered and hung. Quick ship and easy to install. Very nice blinds

Date of experience: August 13, 2023
Missouri
1 review
0 helpful votes
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Beautiful blinds
August 13, 2023

Very easy to order process was great start to finish

Date of experience: August 13, 2023
Illinois
1 review
0 helpful votes
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A satisfied customer
August 13, 2023

I Loved the selections! My order was cut to my specifications that I gave to the service representative,
And they look wonderful on my windows!

Date of experience: August 13, 2023
Wisconsin
1 review
0 helpful votes
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Bathroom decor
August 13, 2023

Very Satisfying Experience and easy to choose a blind color.

Date of experience: August 13, 2023
California
2 reviews
0 helpful votes
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Great Value
August 13, 2023

Easy ordering, everything fit perfectly and the shades look great!

Date of experience: August 13, 2023
Ohio
1 review
0 helpful votes
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Perfect Blinds
August 13, 2023

The blinds look great and fit in the window exactly. The process was easy and professional.

Date of experience: August 12, 2023
Pennsylvania
1 review
0 helpful votes
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Classic Roman Shades
August 12, 2023

I really like the quality of the blinds. The delivery was great and delivered by date provided.

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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110/111
August 12, 2023

Received in time and received all that had been ordered

Date of experience: August 12, 2023
Washington
1 review
0 helpful votes
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Love that you offer a fabric covered cornice. I ordered roller blind with cornice and the cord closure for a sliding glass door, and matching roller blind with cordless closure with fabric insert cassette for a window. Fabric is lovely. No hand tab pull thing was included for the cordless window. Cord for the door blind is also missing. No instructions were included for installing the cornice.

Date of experience: August 12, 2023
Brian R. — SelectBlinds Rep
over a year old

Hello Katharine,

I apologize because you had a negative experience with us due to your Blackout Cellular Shades not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.

My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at [email protected], and we can discuss our options.

Regards,

North Carolina
1 review
0 helpful votes
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Great Blinds
August 12, 2023

Blinds were easy to order, came quickly, were easy to install, fit perfectly and look great! By the way, they were very affordable!

Date of experience: August 12, 2023
California
1 review
0 helpful votes
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Simple black out blinds
August 12, 2023

It was easy. I needed three large black out blinds for my bedroom windows and SelectBlinds made it easy to order online. With the help of a handyman, the blinds fit perfectly. It was simple.

Date of experience: August 12, 2023
Minnesota
1 review
0 helpful votes
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Came quickly
August 12, 2023

Quick to make and send blinds. Arrived in good condition.

Date of experience: August 12, 2023