Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SelectBlinds

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+265
See all photos
Sponsored message from SelectBlinds
Get Early Access to Our Memorial Day Sale!
Join Now
How would you rate SelectBlinds?
grey stargrey stargrey stargrey stargrey star

SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,999
value
492
shipping
441
quality
485
This company responds to reviews on average within 2 days

Instant Feedback

85,448 reviews

We monitor reviews for authenticity

Oregon
2 reviews
0 helpful votes
Follow D C.
Unfollow D C.
Share Review
Report Review

Great Product
November 3, 2023

Love the prices. Easy to install. Great worksheet to follow for measuring and organizing number of blinds with each room.

Date of experience: November 3, 2023
Tennessee
1 review
0 helpful votes
Follow Tammy J.
Unfollow Tammy J.
Share Review
Report Review

Great service and products!
November 3, 2023

I've ordered from SelectBlinds on multiple occasions, and their products and service are the best!

Date of experience: November 3, 2023
Delaware
1 review
0 helpful votes
Follow Maida O.
Unfollow Maida O.
Share Review
Report Review

Great blinds
November 3, 2023

Easy as pie. They are very high quality product and this is the second time I have used this company. Very satisfied

Date of experience: November 3, 2023
Idaho
1 review
0 helpful votes
Follow Jerry P.
Unfollow Jerry P.
Share Review
Report Review

Easy to order
November 3, 2023

Good site and easy to navigate and order. The blind arrived quickly.

Date of experience: November 3, 2023
Nebraska
2 reviews
0 helpful votes
Follow Piero Q.
Unfollow Piero Q.
Share Review
Report Review

Blinds are great
November 3, 2023

The blinds are great. The color and quality are fantastic. They feel sturdy, rollers are smooth, and everything is fabulous. The inly issue is they took a long, long time to get here, in shipping. They were made to order and that process was fast. Once shipped, though, they took a very, very long time,

Date of experience: November 3, 2023
Michigan
1 review
0 helpful votes
Follow Lori X.
Unfollow Lori X.
Share Review
Report Review

The process was easy! These blinds are beautiful and fit perfectly! I absolutely love them!

Date of experience: November 3, 2023
California
1 review
0 helpful votes
Follow Alex R.
Unfollow Alex R.
Share Review
Report Review

Beautiful shade, great price
November 3, 2023

We are so happy with the shade. We originally ordered something from blinds.com and were so so disappointed in every aspect (the product, the delivery time, the communication, the customer service). We replaced that shade with a new one from SelectBlinds and I will never shop anywhere else.

Date of experience: November 3, 2023
Florida
1 review
0 helpful votes
Follow Beth Y.
Unfollow Beth Y.
Share Review
Report Review

Easy install
November 3, 2023

Really great solution for my studio. Looks perfect.

Date of experience: November 3, 2023
Massachusetts
1 review
0 helpful votes
Follow Diana I.
Unfollow Diana I.
Share Review
Report Review

Quality
November 10, 2023

Not great quality Roman blinds. I would not recommend.

Date of experience: November 2, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi W.S.,

We appreciate your honest feedback about Your Roman Shades, and I want to help improve your experience with SelectBlinds. Please email me at [email protected] so we can discuss our options.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Tennessee
2 reviews
0 helpful votes
Follow Lexi H.
Unfollow Lexi H.
Share Review
Report Review

What's not to like?
November 3, 2023

Very easy transactions. I measured them, put in the information, and received exactly what I was hoping for in less time than was even projected. I do wish that they were a little less stiff, and pulling down and pushing up. But I'm hoping that they will get there over time.

Date of experience: November 2, 2023
South Carolina
1 review
0 helpful votes
Follow MIKE U.
Unfollow MIKE U.
Share Review
Report Review

Hilton Head
November 2, 2023

Overall positive, 1 blind out of 6 was wrong but they replaced fairly quickly.

Date of experience: November 2, 2023
New York
1 review
0 helpful votes
Follow Kathleen A.
Unfollow Kathleen A.
Share Review
Report Review

Following your online instruction was easy to send measurements and so far, I've only hung 2 of the 8 ordered they are exact

Date of experience: November 2, 2023
Texas
6 reviews
6 helpful votes
Follow Greg B.
Unfollow Greg B.
Share Review
Report Review

Could have been great
November 9, 2023
Updated review

Pretty good website experience. Had different sizes and had to clear my cart once to make sure all looked correct.

One blind was broken and requested a repair part via chat. They sent the wrong part even after sending me a video on how to install the part they did not send.

Requested the correct part via chat. They said they would try to expedite. A week later they had not shipped the replacement part yet and I am still waiting.

I'm not sure I would use them again, unfortunately.

Date of experience: November 2, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi Greg,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at [email protected] so we can discuss your experience more and find a solution.

Thank you!


Pretty good website experience
September 18, 2023
Previous review

Pretty good website experience. Had different sizes and had to clear my cart once to make sure all looked correct. Overall good!

Date of experience: September 18, 2023
Washington
1 review
0 helpful votes
Follow Valerie S.
Unfollow Valerie S.
Share Review
Report Review

Easy.Excellent
November 2, 2023

Easy. Efficient Excellent Have had great experiences using your company will use again

Date of experience: November 2, 2023
Michigan
1 review
0 helpful votes
Follow MICHAEL D.
Unfollow MICHAEL D.
Share Review
Report Review

They won't stay down
November 9, 2023

The blinds are ok but they won't stay down all the way. I've tried pulling them down as far as possible but they still go up a little.

Date of experience: November 2, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi Michael,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at [email protected] so we can discuss your experience more and find a solution.

Thank you!
Brian, SelectBlinds Brand Ambassador

Massachusetts
2 reviews
0 helpful votes
Follow Teri Z.
Unfollow Teri Z.
Share Review
Report Review

Great quality and price
November 2, 2023

High quality blinds, very easy to use site, excellent prices

Date of experience: November 2, 2023
Pennsylvania
1 review
0 helpful votes
Follow Jeanne G.
Unfollow Jeanne G.
Share Review
Report Review

Easy to install and smart looking
November 2, 2023

Our customer service person guided us through a first time purchase
We are moving forward buying for additional rooms now

Date of experience: November 2, 2023
Illinois
1 review
0 helpful votes
Follow Diane U.
Unfollow Diane U.
Share Review
Report Review

Have not received
November 9, 2023

Ship date repeatedly pushed back for order ******* aluminum blinds

Date of experience: November 2, 2023
Brian R. — SelectBlinds Rep
over a year old

Hi Diane,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.

Thank you!
– Brian, SelectBlinds Brand Ambassador

Nebraska
1 review
0 helpful votes
Follow Tiffany A.
Unfollow Tiffany A.
Share Review
Report Review

I love these blinds. I have them on almost all of my windows at home. My windows are custom so it takes a while, which is fine. My only concern is that the shipping label was created almost a week before it shipped. When you're on pins and needles waiting for privacy it would be awesome to have an accurate ship date.

Date of experience: November 2, 2023
California
1 review
0 helpful votes
Follow kip T.
Unfollow kip T.
Share Review
Report Review

Works
November 2, 2023

Easy to install this is bull$#*!. I ain't gonna do $#*!ing 50 characters. What the $#*! you $#*!ing piece of $#*! you can $#*! off.

Date of experience: November 2, 2023